posted this on March 16, 2012, 14:20
We love phones. It comes with the territory.
We're big fans of Apple and all that they've accomplished with the iPhone. Perhaps one day we'll be in a position to offer it to our customers but currently we have no plans to offer the iPhone.
We recently added a Windows Phone 8 device, the HTC 8XT to the Ting lineup. We'll be adding another Windows Phone 8 device in the near future.
We do not offer BlackBerry devices, nor do we have any plans to do so.
To see the great devices we do offer, check out the Ting Devices page.
We're always listening and we'd love to hear your opinions on these or other smartphone operating systems.
Love your service, looking forward to bringing my family members under the umbrella of my account, saving us all a bunch of moolah. My brother loves his iPhone and doesn't want to give it up, but as soon as Ting offers this (someday in the future), I will definitely bring him into this program. Thanks again for all your hard work and this excellent service, looking forward to seeing what other devices you'll offer us in the future.
Ting's billing practices are a nice change from industry practices and a potential game changer. However, the lack of bring-your-own-device (assuming the device has the right tech (e.g. CDMA, frequencies) is a deal-breaker. It just won't work if I'm limited to Ting's device list (regardless of the extent of that list). Windows Phone is a tremendous UI.
I have to agree. It's not that there are too few devices on the list, it's that there is no Windows Phone. The billing practices you advertise are like a siren song, though...
I'd actually like to see more non-smartphone options. I think a variety of form factors (candybar, slider, flip) would be great. Right now, people who are looking for a non-smartphone only have the one option. When I signed up, there were two, but nothing has replaced the Reclaim now that it's sold out.
+1 for any non android phone windows or iphone
I would love to use your service, but the limited choice of phones is a deal breaker. Heard about you on Leo Laporte's Twit network. If you get more phones , I will reconsider.
I have to agree - I have a mother and father-in-law I would like to add on. However, the tiny key Brio feature phone just won't work for them. Where did the flip feature phone options go? They were compact, but had larger keys that are easier to use for older eyes. 2 orders just waiting here...
Unless something better comes along (doubtful!). I'll be purchasing two phones and opening an account in October 2012. I would like to see a good non-smart phone available by then. I like your service. See you in a few months.
@Brendan: They're out of stock at the moment, but up until this week Ting was selling the Huawei Mobile Express, which is a stand-alone device. They're supposed to get more back in stock.
More phones puhhlease! First Checked the service aout months ago and you had several sets i liked. Checked now and the only one I would want is 500$...
Their stock varies. Just because a phone disappears does not mean Ting has stopped carrying it.
Last week, they had the HTC Detail (EVO Shift 4G) slider listed again and I ordered mine.
They must be out of stock (again).
Love the Ting business model but I also love my Windows 7.5 phone. Get Windows phones and I'm there.Hope springs eternal and I check your phone list every day. First heard about Ting on one of Leo Laporte's shows, incidentally.
Ben, have all the comments on Windows phones made a difference in Ting's thinking about/pursuit of a Windows phone. After doing some research, I'm beginning to think I'd rather have the Windows 8 phone, supposedly coming out maybe in October, rather than the Galaxy III. I understand that if Ting gets it, you would probably not have it until January 2013 or so. If this is the case, I'd go ahead and get an inexpensive phone with Ting and sit back and wait for the Windows 8 phone. If you don't plan to pursue it, then I'd probably just wait for the Galaxy III. In another thread, someone said (Scott maybe) that Ting is paying attention to the posts and will use the info to "put together our roadmap." I know you don't know at this point if Ting will be able to carry it, but can you at least tell me if, after all the comments about people wanting a Windows phone, if you will pursue it.
The reason I want to stick to Ting is because customer service has always been important to me and, from what I've seen, you guys have it down. That's why I'd rather go with Ting than to pick up a Windows phone with someone else. Thanks!
I can tell you that we have heard loud and clear the demand for a decent Windows phone, and we are exploring our options. There has yet to be a public announcement around Sprint supporting a Windows 8 device, until that happens we can not say much with any certainty.
I hope that helps a little! Thanks for taking the time to post, we do appreciate it.
Glad to hear you are considering Windows phones. I hesitated to join Ting because I wanted a Windows phone. I have signed up anyway but would really like my next phone to be a Windows phone and I can give my Android phone to one of the kids.
I am biting tooth and nail to switch to Ting from Tracfone. I hate contracts and I will never go with the big cell phone companies again.
However, I have no desire to own an Android smartphone. I've used a few in the past and the OS is terrible. The second you have a Windows Phone in your lineup, I have a large wad of cash to throw your way!
I'm glad there are no plans for the iPhone or any other Apple products! Please keep it that way. With it's proprietary type business model, Apple is antithetical to the open source platform which tucows has championed and which is healthy for the the internet, good for you and the world!
You posted the exact same thing to two different threads, but i will reply anyway.
If you really just wanted a non-Android phone, Ting has the Kyocera Brio. They also have other non-Android devices that may be used for tethering.
Scott, is Ting considering the HTC Arrive, which Sprint offers?
Forgot to add, for those who may not know - the HTC Arrive is a Windows 7 phone.
We have looked at the Arrive and have not felt it was compelling enough to justify the overhead of launching support for Windows. I am certainly interested in hearing if there is demand for that device in the $425 price point. If there is reason to, we would look at it again!
We are actively working on making sure we are ready for any new Windows devices, my sense is that Microsoft is in talks with all the carriers right now.
Hope that helps, and thanks for writing!
With that price for the Arrive, I'd rather just wait for the Windows 8 phone. (Long sigh)
Windows Phone 7 is already obsolete, there's definitely no use for it. There's a famous list floating around that originally had 101 features missing/design flaws of WP7. T-Mobile of Germany cancelled plans to release it since it was obsoleted. I doubt WP8 will be a good deal, but time will tell. However, there are two future phone OS'es that should be looked at closely. 1: Tizen, which is supported by Samsung and Intel and should have Android compatibility. 2: Firefox OS: This is to be released by the Mozilla Firefox team as a lower cost smartphone based on HTML5, like what WebOS might have been.
i would think Ting is at the mercy of Sprint in what phones it offers. With a much more fair billing model (pay for what you use and not ten times that) than the major carriers, a full phone selection could generate a mass exodus. Why be on Sprint if you can get the same device and service much cheaper? So I am thankful for the options that are there, especially Android devices including a high end device superior to the iPhone. Anyone who has used both IPhone and a recent Android device, and thinks the iPhone is better is crazy.
If people are so bent on having a windows phone (or iphone or X phone that is not on the list), just pick up the $70 feature phone and flash over the profile information to the target CDMA phone of your desiring. People have to remember that this is a small company and have very limited support, with the primary "product" being the voice/txt/data rates, not the phone. The phone is just a means of accessing that service. They've consolidated on android because it's a single UI to support. If you want someone beyond that right now, take the responsibility of setup and support on yourself and have at it (like many others are doing).
If I am currently a Sprint customer but using a phone not listed on your website (Kyocera Dura Core) will it work when transfered or will I need to buy a new phone?
A note for people who like Windows Phone 7. What WP7 calls "tiles" are merely a limited form of "widget" long available on Android phones. So if you want a WP7 look and style, that is easy to do on Android. You don't even have to manually create individual widgets if you don't want, you can use free apps like "Launcher 7" on the Google Play store. On the other hand. neither WP7 nor IOS have the range of functionality of Android widgets.
I WAS thinking ting would be a good fit for my kids as a starter plan, but I ABSOLUTELY WILL NOT spend over $100 on a cell phone for a 13 yr old, a 12 yr old and 10 yr old to break, especially when the internet is going to be blocked anyway! When Ting gets more family friendly, maybe I'll reconsider.
Considering how much you'd be paying over a two year contract with a major carrier, that "free" phone becomes not so cheap all of a sudden. Keep in mind that you can buy the $70 brio feature phone available from Ting that works just fine as a basic cell phone. If you can keep the usage below 100 mins and 100 texts per month, I doubt you'll find any other carrier that can give you the entire package (phone and service) for less than $400 (including all taxes) over the course of two years as Ting would. I honestly don't know of a more family friendly option...
Ting can only offer phones that Sprint allows them to sell. Research the blog postings & comments at https://ting.com/blog/device-update/ to get some estimated times for new phone models.
Some people have successfully purchased a low end Ting phone and used its identity to convert another model phone to Ting. The new phone only gets the same access as the donor phone. If the donor phone does not have 4G, the new phone would not have that access.
What do you mean by locked? Although Ting's phones are carrier-locked, I understand that they will freely provide the code needed to migrate to another carrier.
Whether or not a given phone model is locked from rooting or is unlockable is probably outside of Ting's control. Research on similar phones, especially Sprint phones should help you determine whether a given model suits your needs and preferences.
In answer to your question about test driving a Ting phone, you should probably call Ting or open a support ticket to ask them. They appear to try and deal with each customer individually.
Any plans to add a Blackberry?
No firm plans to add BB at the moment. We are keeping an eye on them.
Hello to both those considering or using Ting, Ting is a breath of fresh air to an industry that cares more about its shareholders and ARPU (Average Revenue Per Unit) than the customers they serve.
Comments like this are disturbing to others and me; however, one should not interpret this comment as an attempt to moderate this forum,
"I'm glad there are no plans for the iPhone or any other Apple products! Please keep it that way. With it's [its] proprietary type business model, Apple is antithetical [hostile] to the open source platform which tucows has championed and which is healthy for the the [duplicate entry] internet, good for you and the world! June 30, 2012 14:11
The reality is that people’s love, lackluster or disdain for a device for differing reasons, to mention a few some are ignorance (it's not a bad word), ease of use, preference to Operating System, manufacturer, form factor, and the list goes on and on. I have been intricately involved with customers of every social economic status and all carriers over the past 15 plus years. There are pluses and minuses for any phone, manufacture, form factor, and so forth, most find a phone they like and stick with it until it is no longer works physically or for their personal needs. More or less, most purchase a phone without regards to their needs in the future, and thusly, become frustrated with their particular device, phone envy is another reason for change. Having the iPhone or any Apple product on Ting (Sprint Network) would allow Ting to procure a substantial number of new customers from all carriers (AT&T, Verizon, prepaid services and yes, Sprint) to be clear, a phone manufacturer, or the network it runs on has nothing to do with the health of the internet. I would support all phones, and the sooner one can bring their existing phone over or obtain the exact device on the Ting service will greatly increase both awareness and customers along with customer loyalty.
Keep up the good work Ting,
PS - I look forward to new device announcements
Well said Fitz. I'm really fed up with crApple right now. Nobody has stolen more ideas than Apple, and Steve Jobs used to brag about it.
But my wife is very happy with her iPhone (and iPad), and my kids love their iPod Touches. They are slick devices. Comments like "I'm glad there are no plans for the iPhone or any other Apple products! Please keep it that way." are way too "My team/Your team" for me.
For those who haven't tried Android recently... When I first got my Samsung Galaxy S, it was running Eclair, and though I liked the openness of it compared to iPhone, the interface felt very clunky. But ever since Ice Cream Sandwich (I flashed a very stable ROM for it), it feels way ahead of iPhone. And Jelly Bean is even better (I flashed a very UNstable ROM... and switched back).
Bottom line, the more choices people have here, the more (happy) customers there will be.
Not sure thats the best place to spam a referral link, Scott =P
Kevin's post applies to a Ting referral post that was deleted. I was confused until I checked my email from this thread.
The day you get Windows 8 phone i'm dropping my Verizon account and switching.
Huge HUGE +1000000 for a BlackBerry. I love them, and have an older one, and want to upgrade. You guys have GREAT prices, and would switch in a second if you could get a OS 7 one for a good price.
Ting, you rock! I have one of your phones and your service is THE BEST! But I also use an iPhone and I love that device. If you carried iPhone it would be the best of both worlds. Like those old commercials, you got peanut butter on my chocolate, not you got chocolate in my peanut butter. Ting and iPhone - a mind-blowing combination!!!!
Excellent comment Margaret!
Came to Ting because of Hover. I'm waiting for the big announcement this week from the talks with Sprint for new phones and BYO(S)D before becoming a customer. I've gone though a lot of the blog posts and keep refreshing for any news. Ting make mobile telephony sexy!
The only downside of Ting is the childish behavior of some of your Android users throughout your forums. The forums are a godsend, it's a just a turnoff to have this banter when you're looking for help. Looking forward to many more offerings from Apple, Windows, et. al. Give me a solid (indestructible) candy-bar phone and I'll buy that one and wait for the right phone for me in the future.
Thanks for the kind words Margaret & Gil. :)
I promise you that we'd love t be able to offer the IPhone, and we'll be sure to very proudly let you all know we are if and when that time comes.
As to the rancor in the OS wars, I don't think anyone means anything too serious by it. I try and take it more as an analog to an argument like what band's better between the Rolling Stones or the Beatles, or who's made the best Bruce Wayne/Batman.
I hope it hasn't been too much of a turn-off for you.
I just heard about Ting while listening to my latest "This Week in Computer Hardware" podcast and just had to check it out. I'm very interested in your service, as others have said, it seems otherworldly to see a carrier that isn't bending over backwards to nickel and dime you! However, the lack of a Windows Phone is a going to make it hard to switch, as I simply love my HTC Trophy (not to mention the awesome WP 8 devices coming out soon). I may end up coming over to your side eventually though, as my monthly bill from Verizon is outrageous!
Hope to see you guys end up very successful, as this seems like a company I would love to join! :)
Ting is relatively new to the cell phone business, having provided service foe less than a year. You should soon have a couple of options. Ting us currently alpha testing a system where you can bring you own Sprint or Sprint MVNO phone (except Boost, Virgin Mobile, & iPhone) to Ting. Perhaps you could find a used phone on eBay.
According to the blog posting at https://ting.com/blog/device-update-new-refurbs-home-phone-connect-... they expect to offer a Windows phone sometime in the first half of 2013.
My Verizon Incredible 2 wasn't working well (I didn't carry replacement insurance on it), but I had several months before I was eligible for a phone discount from Verizon and a few more months after that before my Verizon contract was up. One of the reasons I hesitated in dropping Verizon was that I have an unlimited data contract. Of course I would lose that if I accepted the phone discount when I was eligible for it.
I got a Galaxy S III from Ting and went ahead and paid the $190 penalty for canceling the Verizon contract early. I saved more than the penalty by getting the phone from Ting rather than Verizon, including a $50 discount I got by using a code I got from the Leo Laporte podcast.
So in other words I saved money initially by getting onto Ting and now pay about half the cost each month that I was paying on Verizon.
I could not be happier w/the S III and the Sprint network has been working fine for me in the Southern California so far.
It all sounds very cool, but without the iPhone it's really a nonstarter for me. I hope you can arrange that someday or-- if not-- at least letting people bring their own unlocked devices to Ting.
Ting is restricted by the rules set by Sprint and Apple. Without their cooperation, Ting cannot support the iPhone.
AFAIK, Sprint currently does not allow non-Sprint phones on their network, even f the phone is unlocked and supports their network frequencies.
I have iPads 1 and 2 and am pretty happy w/them. Even though I like Apple devices, I am extremely happy w/my Galaxy S III. I would be interested in the Note 2 when it is available to me, but at this point I would rather have the S III than anything else available right now.
How about Windows 8 phones? I'd rather get it from you guys than Verizon.
I am sure Tine will let us know about Windows 8 phones when they are sure.
Fro our account dashboard you can sign up for new device alerts.
On the original dashboard (horizontal line gauges), first verify from the lower right menu Your Settings -> Alert Settings that your email address is correct and click Save or Cancel. Then go to Your Settings - Account Information and check the box "Send me alerts about new devices" and click Save.
I do not see how to sign up on the new dashboard (semi-circular gauges). To return to the old dashboard, click Settings -> Dashboard Preview -> "Leave me with the old Ting dashboard for now -> Save. You can then follow my instructions above. To return to the new dashboard, go to the lower right menu Your Settings -> "User the new Ting dashboard .(beta)" -> Save.
The best place to check for information about future phone releases is always the blog, and in terms of Windows 8 phones, we're all set to release our first Windows phone on the latest OS in the first half of 2013.
you guys should bring the Samsung galaxy note 2, i would be very interested in buying one.
This is off-topic for this thread since the Samsung Galaxy Note 2 is not a non-Android phone (it rune Android), but you will find more information about the Note 2 in the Ting blog posting at https://ting.com/blog/device-update-lets-get-back-at-it/ .
Hi! I'm so glad to have found Ting and want to become a customer in a few months. I've had a Blackberry for so long that I don't know what of Ting's phones to consider. I'd greatly appreciate any suggestions of what OS and device you think a soon to be former Blackberry user would best adjust to. Thanks!
what about blackberry 10, will you carry it?
Jose, we haven't heard anything about any Blackberries coming down the pipe, and as always, your best place to check for upcoming device news is the Ting blog at https://ting.com/blog/
no iphone, no deal. sorry. please get the iphone. I don't get it. Sprint offers iphone. so what's the problem?
Apple doesn't allow it. They require extra (tens? hundreds?) of millions for the "privilege" of letting their phones work on a MVNO. Just another dastardly deed that a totally locked down IOS system allows. I can only speak for myself , but with Google's motto of "Don't be evil...." the hidden obvious ending is "...like Microsoft or Apple." But for those who like walled gardens where network effects trap you in ...to each his own.
If you offered a Windows phone, I'd add it in a second.
I'm not at all surprised that you don't offer support for iPhones, but I do hope you do eventually. I just found this service because I'm finally thinking about getting a smartphone, but don't feel like paying the pretty ridiculous prices, and dealing with the terrible customer service, of pretty much every major provider. I personally love Android and want an Android phone... but my girlfriend likes her iPhone and has no desire to switch. Would be nice if we could share a bill between us still. ;)
If you think about it, Ting makes it pretty easy for an iPad or Android tablet to be “on Ting” without being officially “on Ting” because of the no extra charge for the Wifi hotspot feature. As long as you have your smartphone in your pocket, your tablet should be as fast as either wifi or cell network allows.
Sprint is not allowing their MVNOs to BYOD any LTE device. Until that is changed, LTE devices are not eligible for BYOD.
Hi, I'm a big "Blackberry" fan and owner. Do you or would you be carrying them? Will you carry the new Z10??? Thank you for your time. Please enjoy the Super Bowl!!!
I doubt you will see any Blackberry device allowed on Ting soon.
For business reasons (not sure if Sprint or vendor) Blackberry or iPhone devices are not allowed on Ting. That could possibly change, though. Ting users got Google's attention enough so that Ting was able to allow Nexus devices on their network.
Never say never. If enough interest generates over the new Blackberry, we may take a seriously look at offering them. At this point, we'll have to wait and see.
Well, then, Rob, count me in as a.) current Tingite and b.) interested (anxiously awaiting) new Blackberry device on Ting.
Rob..Add me to the list of current Ting customer and will add 2 more lines if Blackberry Z10 or Q10 is offered.
You guys look super cool but I really hate Android. Please let us bring other devices to your network. I would switch in a heartbeat if I could.
@Bruce, thanks for the reply. That's great to hear. I understood the original post to mean that only the devices on their devices page were supported, but I now see that as of last December you can bring any Sprint device. Good news!
Not any device. At the present time no LTE devices although that is expected to change before the 3rd Quarter. Consult the whitelist for phones currently OK'd for BYOD https://help.ting.com/entries/22567167-BYOD-Whitelist-
Holy cow, you guys. Just read over your "Why Ting" section and looked at your plans. I sure hope you get the word out if there's some way I could use an iPhone on Ting! I did subscribe to your "new devices" email. Best of luck to you!
Rest assured that we'll definitely announce it the second that the iPhone is able to be used on Ting. :)
WOW I really hope Ting starts an aggressive marketing campaign. Until yesterday I had no idea they even existed, which I signed up for immediately. I have been researching prepaid providers for the past 30 days and Ting has never showed up in my research or search queries. Already owning a great phone and desperately wanting to leave sprint , yesterday as a "Hail Mary" i typed "carrier u can use sprint phone" into Google and viola Ting appears. I'm very happy I found Ting!
I would switch to Ting in a heartbeat if you guys supported iPhones T_T I desperately urge you to bring the iPhone to your network!!
For once i could feel like i wasnt getting ripped off by a cellphone company
Perhaps you should start organizing potential Ting iPhone users.
The user campaign at http://www.tingmynexus.com/ was what got Ting & Google talking, resulting in Nexus phones on Ting.
There is a bolg posting about the Nexus on Ting at https://ting.com/blog/device-update-samsung-galaxy-nexus-on-ting-an...
I actually own an HTC Arrive, which I've successfully used on Ting. Activating it was a piece of cake. The only reason I stopped using it was that it doesn't support acting as a mobile hotspot, which is a key feature for me (that I didn't realize until after I bought the phone).
Support Software by Zendesk