If you have the Sprint device you would like to bring over in your possession, you can check it's eligibility here. If you do not have the phone with you, or you don't know the device's ESN, you will need to continue reading this post.
But first some very frequently asked questions.
1. I'm not sure if my device is on the list - how do I check?
To confirm whether or not your device is on the list, use the search function in your browser (Ctrl + F or Command + F) on this page to search for it. Try checking both your phone's model name and number.
2. My device isn't on the list - should I call to confirm?
Our support team uses this list to check the eligibility of devices for BYOD, so they have the same information that you have here. If your device isn't on this list, that means it's not yet supported for BYOD at this time. If your device is more than a couple years old and it's not on this list, chances are, it's been restricted from being added to the list. If your device is under a year old, then chances are it will eventually be added to the list.
3. How come Ting doesn't have the latest phone models available for BYOD?
Newer phone models are often held back for a while, so in some cases, we can sell a phone that we aren't able to make available for BYOD.
4. What about newer iPhone models?
We are working to add newer iPhone models to the Whitelist and as soon as they are eligible we will make that known.
Below is the Bring Your Device to Ting: Supported Device List. Any of the phones listed have the potential to be transferred over to Ting. Please note that if you have a device from a carrier that isn't Sprint (i.e. Verizon, AT&T, T-Mobile, Boost, Credo, Cricket, Straight Talk etc.) it cannot be brought to Ting. We can, however, help you to sell your device to make the move!
If you do not see your device on the list above, you can search the full supported device list as seen below. When you are ready to activate your device, head over to www.ting.com/activate and we will walk you through the rest.
Please Note: From time to time, devices have had to be removed from the list as they can no longer be supported by Ting for various reasons. Please always be sure to confirm that a device is currently on the list if you're planning to acquire one from a source other than Ting. Please also note that just because a device is or has been available for purchase from Ting doesn't mean it's able to be brought in from a different source, so please check the list carefully before purchasing a phone from a third party with the intention of bringing it in to Ting.