Instant Answers/Knowledge Base/Bring Your Device to Ting (BYOD)

BYOD: Supported Devices (Whitelist)

Brad Coates
posted this on December 05, 2012 16:33

VERY BIG NEWS! - As of April 30th you'll be able to bring the Samsung Galaxy S4 and the HTC One to Ting! Spread the news!

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Check Your Device's Eligibility

Very Frequently Asked Questions

Devices from other Sprint MVNO's

The Supported Device List

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Check Your Device's Eligibility

If you have the Sprint device you would like to bring over in your possession, you can check it's eligibility here.

Your device must be a Sprint®* branded device. GSM devices or devices from other carriers such as Verizon, AT&T, T-Mobile, Boost, Credo, Cricket, Straight Talk etc, cannot be activated with Ting.

If you do not have the phone with you, or you don't know the device's ESN, you will need to continue reading this post.

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Very Frequently Asked Questions

1. I'm not sure if my device is on the list - how do I check?

To confirm whether or not your device is on the list, use the search function in your browser (Ctrl + F or Command + F) on this page to search for it. Try checking both your phone's model name and number.

2. My device isn't on the list - should I call to confirm?

Our support team uses this list to check the eligibility of devices for BYOD, so they have the same information that you have here. If your device isn't on this list, that means it's not yet supported for BYOD at this time. If your device is more than a couple years old and it's not on this list, chances are, it's been restricted from being added to the list. If your device is under a year old, then chances are it will eventually be added to the list. We will announce when a device has been added to our BYOD program on our blog.

3. How come Ting doesn't have the latest phone models available for BYOD?

Newer phone models are often held back for a while, so in some cases, we can sell a phone that we aren't able to make available for BYOD.

4. What about newer iPhone models?

We are working to add newer iPhone models to the Whitelist and as soon as they are eligible we will make that known.

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Devices from other Sprint MVNOs

We can also accept devices from other MVNO's (Mobile-Virtual-Network-Operators).

To be sure about your device, check your ESN here.

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The Supported Device List

Click here for our new, improved and much prettier version the list.

 

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Comments

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Benjamin Young

Please add support the Palm Pixi. Even if only for voice. Thanks.

December 11, 2012 15:47
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Jeff Schmeckpeper

I'm thinking of activating an old RAZR V3M for my dad but I don't believe that phone supports hands free activation.  Is Ting able to provide the MSID along with the MSL to manually program?

December 11, 2012 15:53
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Trent Comer

What about a nexus 4

December 11, 2012 17:47
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Andrew Costen
Ting

No Nexus phones unfortunately.

 

* UPDATE *

As of March 2014, we can bring:
- Sprint Samsung Nexus S (SPH-D720kit)
- Sprint Samsung Galaxy Nexus (SPHL700KIT)
- Google Play-purchased Nexus 5 (LG-D820 only). You'll also need a Nexus 5 SIM Card for this device.

December 11, 2012 18:15
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Gary Kline

Hmmm, great to see this list, lots of interesting possibilities.  I have an HTC Hero that I'd like to try bringing over.  Has this phone been addressed by the community yet?  If not, then maybe I'll try to be the first. 

December 11, 2012 18:17
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Miguel Rodriguez

I have a Palm Pre that I'd def like to use. 

December 11, 2012 19:39
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Morgan Johnson

Just curious: Why no Nexus support? I would think it would be the easiest phone to port, given its open nature. If it's a permanent "no", I guess I signed up for the beta for nothing.

December 12, 2012 06:12
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Morgan Johnson

I wish we could edit these comments...I should have added that my phone is the Nexus S 4G, not the 4. It's been out for a long time and the user is not required to use the "4G" (actually WiMAX); in fact I don't even get any WiMAX service in my area yet. It works very well on Sprint's 3G though. Thanks for your time.

December 12, 2012 06:15
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Brad Coates
Ting

Hey Morgan, we have been inquiring about the nexus for quite some time. We will give an update as soon as we can but as of right now Sprint has not given us the green light. We hope to see something in Q1 of next year though.  

 

* UPDATE *

As of March 2014, we can bring:
- Sprint Samsung Nexus S (SPH-D720kit)
- Sprint Samsung Galaxy Nexus (SPHL700KIT)
- Google Play-purchased Nexus 5 (LG-D820 only). You'll also need a Nexus 5 SIM Card for this device.

December 12, 2012 08:52
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Bruce Osborne
Ting Army

Brad,

Miguel mentioned the Palm Pre. The original Pre was a Sprint phone. There are no longer any phones manufactured with the Palm brand. Is that why they are not on the list?

December 12, 2012 11:45
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Rochelle Wilson

Just another vote here for the original Palm Pre.

December 12, 2012 11:54
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Brad Coates
Ting

Sorry Miguel,

I didn't see your comment. Bruce I believe your assessment would be correct. I did notice a demand for the palm pre upon sifting through our beta research, however at this time I can provide no updates. Believe me, we are working very hard to expand our whitelist and as soon as I hear word I will ensure it gets updated here ASAP. 

 

* UPDATE *

As of March 2014, we're not able to bring any Palm devices as part of the BYOD program.

December 12, 2012 16:29
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Bruce Osborne
Ting Army

Brad,

If you want to try some testing, I think I can get access to a Sprint Pre, but I would not be able to help until January. I do not really need it on Ting, but I have helped with BYOD testing for other phones.

December 12, 2012 16:32
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Brad Coates
Ting

Bruce,

That would be awesome. I will email you tomorrow and we can discuss this in further detail.

Have a great night!

Brad

December 12, 2012 16:35
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Benjamin Young

Brad,

Dovetailing with what Bruce is offering and with my first post in this thread, I have an unused, brand-new Sprint Palm Pixi that I would be willing to lend if it would help get that model on the whitelist. Afterwards, just return it to me, so I can use it to subscribe to Ting. :-)

December 12, 2012 16:45
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Joe Mendez
Ting Army

Hello All,
So if I read this correctly:  https://ting.com/blog/device-update-samsung-galaxy-nexus-on-ting-an...

I will be able to BYOSD my "Sprint Nexus S4G" this phone:  http://reviews.cnet.com/smartphones/samsung-nexus-s-4g/4505-6452_7-...

Correct?
TIA! 

December 12, 2012 18:49
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Bruce Osborne
Ting Army
Joe, I expect that would be rushing things. IT miht be worth asking that question in the Ting Army forum. I think James still monitors that forum.
December 12, 2012 19:06
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David Parrott

Any work on adding LG Viper LS840 to the list above?

December 12, 2012 20:56
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Joe Mendez
Ting Army

Hello Bruce,
Here is the direct quote from the message:
"That said, the Samsung Nexus S can make the switch to Ting. It will be added to the Bring your Sprint Device to Ting whitelist in the next couple of weeks.

Do you read things differently?
Seems pretty clear to me.
Thanks... 

December 12, 2012 22:26
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Bruce Osborne
Ting Army

@Joe,

Sorry, I missed that quote. You are probably correct. Exciting times!

 

@David,

I think the Viper is an LTE Phone. Sprint is currently not allowing LTE phone models for BYOD.

December 13, 2012 05:03
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Bruce Osborne
Ting Army

It is strange that the blog posting Joe found is not listed on the main blog page.

Ting probably forgot to add it.

December 13, 2012 05:13
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Gary Kline

So is the general premise that phones on the white list should activate with no problem when providing the ESN/MEID of a valid Sprint network ready phone, but that MMS will require additional configuring?

December 13, 2012 06:08
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Gary Kline

(I wish we could edit our comments here)...

I have two HTC Hero 200's (this model is on the list above), one as a spare phone (inactive but previously activated on Sprint, verified just yesterday as having a clean ESN according to Sprint customer service) and the other is my currently activated phone on the Sprint network.  For both  I have the ESN and MEID numbers (as well as MSL). The first activation field is labeled ESN/MEID, so it suggests that either can be entered.  I have tried both, in both HEX and DEC formats, and all attempts are rejected with "invalid ESN".

Do I need to call customer service to activate a White List phone?

December 13, 2012 06:26
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Bruce Osborne
Ting Army
Gary, I would say the MMS, and possibly 4G *may* require additional configuring, May advice is tht if you need to configure the settings manually, keep that information, A reset on the phone may set things back to Sprint's default. I had that happen on my Epic 4G. My understanding is that Ting generally wants the DEC format of the ESN/MEID. A call to customer service may reveal what is happening.
December 13, 2012 06:33
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Brad Coates
Ting

Benjamin,

Thats fantastic, we would greatly appreciate that. I am first going to inquire as to why palm devices are not on the Whitelist. After that I will contact you and @Bruce so we can bring these bad boys over!

Update: I believe the reason for Palm devices not being included is the fact they are not running android. 

Talk soon 

 

* UPDATE *

As of March 2014, we're not able to bring any Palm devices as part of the BYOD program.

December 13, 2012 10:11
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Tait Miller

Is there a certain amount of time before a phone is considered inactive from Sprint's perspective if it is no longer used because I've upgraded to a new phone?  About a week ago I upgraded from my HTC Touch Pro 2 with Sprint to a EVO 4G LTE because I planned to use the TP2 to sign my son up on Ting.  I know that others are having success activating their TP2's, but I keep getting an error that my device is not applicable for BYOD.  The only thing I can think of is that Sprint still shows it as active or something.  Is that possible?  Is there something else it could be?

December 13, 2012 19:28
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Bruce Osborne
Ting Army
Tait, I would recommend you call Ting support tomorrow. They may be able to trace what is happening. I believe that as soon as the upgraded phone is fully active, the old phone is cosidered inactive, assuming the Sprint account is in good standing.
December 13, 2012 20:07
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Brad Coates
Ting

@Tait were you able to solve this with support? I am looking at your account right now and I see that the error code is stating that the ESN does not exist in Sprint's Number Management System (NMS) database. 

Is the device Sprint? 

 

December 14, 2012 15:47
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Tait Miller

It is a Sprint device that I bought used about a year ago and have been using on Sprint ever since.

December 14, 2012 16:02
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Brad Coates
Ting

@Tait Just sent you an email, hopefully we can sort this out!

December 17, 2012 09:47
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Brad Coates
Ting

Hey all,

The whitelist has been updated, some notable mentions: Nexus S, EVO View, ZTE tablets, & the Gobi 3000. I also received the green light for a number of UT Starcom devices, I am cleaning this list now, however I am not sure how popular these devices will be....

 

* UPDATE *

As of March 2014, we're able to bring:
- Samsung Nexus S (SPH-D720kit)
- Gobi 3000 tablet
- ZTE MC2261 (1XRTT) tablet
- ZTE MC2718 tablet
- ZTE Optik V55 tablet
- Some UTStarcom devices

As of March 2014, we're not able to bring:
- HTC EVO View

December 19, 2012 10:18
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Bruce Osborne
Ting Army

Brad,

I notice you list a device "Epic 4G 2 (SPH-D705)" I can only find rumors in January 2012 discussing this possible successor to the Epic 4G slider. Do you have any more information on this phone?

December 19, 2012 10:25
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Brad Coates
Ting

Hey Bruce,

I found the same rumors, all I know from researching is that it appeared in the "Cellebrite system" and is looking to be phone entering the sprint network. I have a meeting with Sprint today so I will bring it up and post what I find here.

December 19, 2012 10:36
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Jimmy E Johnson Jr
Do any of you have ideas on how to activate a Sanyo SCP 3810? Activation on the web with the ESN went fine, it even detected this is a red phone. It is a former Sprint phone, legit esn and all. It's been about 9 hours since web activation. This is a emergency phone for my fiancee, it's almost a blizzard snowing here, and she needs a phone after destroying her old one accidently. I've tried to update PRL, reset and delete, reboot, et al. I don't see settings for network or things like that in the phone. It does seem to be connected to the sprint network, and gets sprint audio error messages when calls are attempted. A link, or even search terms outside of the obvious would help. I am 1 zip code east of where I told Ting it would be used the most. Ting is awesome. Thanks everyone for any help. Jim
December 19, 2012 11:27
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Brad Coates
Ting

Hey Jimmy,

I see the phone is active on your account now, I assume you figured it out?

December 19, 2012 12:47
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Bruce Osborne
Ting Army

A also saw an article mentioning a Wi-Fi certification reference to the SPH-D705. See http://www.theverge.com/2012/1/28/2753936/samsung-epic-2-sph-d905-f...

December 19, 2012 12:51
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Brad Coates
Ting

Hey Bruce,

So Sprint said it was a just a mistake on there end. Our MVNO contact didn't know anything about the phone. I have removed it from the whitelist. 

Cheers

December 19, 2012 14:49
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Jimmy E Johnson Jr

It isn't working atm. I see it on ting, the emails confirming activation came, but when trying to make a call on the device, it says it isn't activated. Reset to factory defaults everything that had that option several times today, even at its home zipcode.

 

Called customer service, was told it would take 24 to 30 hours. That is midnight sometime tonight. I could be frustrated, but actually, the savings in dollars is really important. Waiting a day is fine. Just hope it works in the morning. The phone cost $0 to us.

 

Thanks for the help. It's cool, we will check in the morning.

 

-jim

December 19, 2012 21:51
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Bruce Osborne
Ting Army

Jimmy,

It appears that you have a Sanyo flip phone similar to the Sanyo Katana II I activated on Ting. Here is the process that worked for me.You will need to call Ting support to get some of the needed information.Likely, the Ting network is setup to accept your phone, but the phone needs to be setup for the network.These phones cannot get their profile setup over the network like Android phones can.

To follow this process, you will need 3 pieces of information. Two of them should be in your activation email. You need to call Ting support to get the other piece because they need to look it up at Sprint. The MSL (Master Subscriber Lock) code and the 9 digit MDN (phone number, digits only) should be in the email. You will need to call Ting to get the 9 digit MSID number.

1. Enter ### [two #s, the MSL, and one more #) and select Edit

2. Enter your MDN and then select OK.

3. Enter your MSID number and select OK.

4. Select "Done" to exit the MDN Service Programming View menu. The phone reboots and is ready to be used.

It is also possible the menu on your phone may be slightly different, but I hope my experience can help you get your phone working on Ting.

December 20, 2012 04:38
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Bruce Osborne
Ting Army

Brad,

That is curious. Apparently, somebody paid to get that "mistake" Wi-Fi certified. See https://docs.google.com/viewer?a=v&q=cache:6YmOziOHeEIJ:certifi...

December 20, 2012 14:26
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Brad Coates
Ting

Interesting, maybe we will see something from sprint in Q1 then!

December 20, 2012 14:47
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Jimmy E Johnson Jr

It all worked per your suggestions. Thanks. The phone will get my fiancee by until she decides on another smartphone.

 

December 20, 2012 15:48
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Brad Coates
Ting

Great to hear Jimmy. Bruce, thanks so much for those steps!

December 20, 2012 16:05
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Bruce Osborne
Ting Army

You're welcome, Brad

I gave those steps in a different thread, but unfortunately, I posted from my iPad. I found that when you post from an iPad, line breaks are removed so the text runs together in one big blob. :(

December 20, 2012 16:07
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Asya Kamsky

I'm dying to have a phone with a good keyboard (for all my bitching about Blackberries and lack of apps for them, RIM knows how to make a good keyboard!)

I did happen to notice that Motorola Admiral has a similar looking keyboard.  I'm considering buying one - I haven't seen anyone post they have successfully brought it over to Ting but it is on the white list, so maybe I'll be the first to try?

December 26, 2012 20:10
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Tim Williams

Palm Pre?

December 27, 2012 01:50
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Morgan Johnson
Asya: I had a Motorola Admiral for a while and it was indeed like having a very solidly built BlackBerry running Android. I only ever had one issue with it: Text messaging (SMS and MMS) is highly unreliable on it. Last I'd heard, Sprint and Motorola were each blaming the other and no one was doing anything about it. It would be interesting to see how it performs on Ting.
December 27, 2012 04:48
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Bruce Osborne
Ting Army
If you want a slder keyboard, the Samsumg Epic 4G has an excellent 5 row keyboard.
December 27, 2012 07:15
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Asya Kamsky
I have a slider keyboard now - it's no match for blackberry style keyboard, especially for one handed typing. Thanks for the feedback, Morgan. I use Google Voice and Google talk for messaging so we'll see how well that works... Ordered my Admiral phone, should have it by tomorrow or Monday, will try bringing it to Ting and will post my results here!
December 29, 2012 11:32
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R Ratzel

I just purchased a Samsung/Google Nexus S 4G with a clean Sprint ESN from eBay and tried to activate it on Ting, only to get the "Your device is not applicable, Please call us..." error message.  I called, and according to Ting support not all SPH-D720 Nexus phones can be brought over.  Ting support suggested in the future that I call them with the ESN to see if it will work before buying.

My questions are, should I try to resell or return the phone, or is there a chance that *all* Nexus S Sprint phones will be supported someday?  If it'll eventually be supported, approximately when should I try to activate it again?  Has anyone else run into this?

December 30, 2012 17:48
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Joe Mendez
Ting Army

@R Ratzel,
I would try again I activated the "Samsung (SAMSUNG D720 DEVICE)" as it it listed on my account.
I would definitely try again to activate it online.
If that fails, then call Ting back (maybe you can get someone else) and try to get a reason why yours does not work.
If you do not get a concrete answer, post your issue/question here with your conversation outcome.  
Hopefully, Andrew Costen can chime in with some insight.
He has been very helpful in the past.

Please keep us posted. 
Cheers! 

December 31, 2012 00:02
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Joe Mendez
Ting Army

@ R Ratzen, (I am correcting the first sentence punctuation and clarified the sentence. Unfortunately, I cannot edit my post)

I would try again.(added period)   I activated the "Samsung (SAMSUNG D720 DEVICE)" on Wednesday (12/26) last week.

December 31, 2012 00:05
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R Ratzel

@Joe Mendez, I tried to activate the Nexus S online a few times, trying both the DEC and HEX representations, and re-entering them each time in case I typed them in wrong.  Unfortunately, it never went through.  The response I got from Ting support was:

"As we discussed, your specific model number (RECD720KT1) wouldn't port over. As it turns out there's exactly one specific Nexus S that is in the white list: SPHD720kit"

I put that first Nexus S back up for sale and just bought another one on eBay which had its ESN posted.  That ESN does seem to work, so I'm guessing that there is a difference in Nexus S models and I just got unlucky the first time?

December 31, 2012 00:20
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Joe Mendez
Ting Army

@R Ratzen,
I appreciate the follow up!
I googled your model number and I get no hits.  I was expecing some info, but the "RECD" part of the ID (I am guessing) is throwing off the search results.
I then googled my SPDH720kit and I get a ton of hits for a Sprint Google phone.

Thanks of sharing your experience.
I am sure others will benefit from it.

Good luck on your next one!
Let us know when you finish that activation successfully. 

December 31, 2012 00:35
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R Ratzel

@Joe Mendez, no problem, happy to help.  There is no indication anywhere of my first Nexus S being a "RECD..." model, so I guess people just have to check the ESN with Ting ahead of time.

December 31, 2012 00:50
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Asya Kamsky
Brought over Motorola XT 603. Had it working in a matter of minutes. Bad news - Admiral is forever stuck on 2.3.5 - no ICS or Jellybean. Good news - the keyboard is fantastic and this phone is available new in-box on eBay for just over $100.
January 02, 2013 23:29
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Casey Halone

Anyone get the Samsung Galaxy Nexus working? is this the same as the other nexus being talked about?

January 03, 2013 11:38
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Bruce Osborne
Ting Army

Casey,

Read very carefully.

NO LTE PHONES FOR BYOD

January 03, 2013 11:48
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Casey Halone

Bummer, hoping I could use it anyway as I dont live near an LTE market? oh well, back up for sale to the next sprint user.

January 03, 2013 11:55
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CS Mo

Bruce, do you have any idea when the Motorola Photon Q (LTE phone) might be allowed for BYOD? I saw a post from a couple months ago that it might be allowed in a month or so...

January 04, 2013 13:54
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Bruce Osborne
Ting Army

CS,

I have no idea. I am just a Ting user like yourself that has helped Ting with some BYOD testing.

Sprint is the one that needs to permit LTE phones for BYOD.

I just get frustrated sometimes when people ask the same questions without reading what Ting has already stated many times.

I am sure LTE devices will eventually be allowed. I am surprised that Sprint allows Ting's business model to survive. I am not complaining, though.

January 04, 2013 14:10
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Zarthan South
Ting Army

Bruce

I am also amazed by the Sprint / Ting deal. Knowing that Sprint owns and operates both Boost Mobile and Virgin Mobile they are about to launch another no contract service. It seems like there is lots of money to be made competing with yourself?????? 

January 04, 2013 14:37
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David Rhyne

Please add Palm Pre and Palm Pixi's! :(

January 05, 2013 23:28
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Brad Coates
Ting

Hey All,

Sorry for the lack of communication over the past week I just returned from my holiday. I have added the Nexus S to the White List.

@R Ratzel -- You are correct there are many varied versions of the Nexus S and as of right now Sprint has only gave us access to the SPHD720kit. 

@CS Mo -- No set date established as of yet, however when it is approved we will be shouting it from the rooftops!

@David Rhyne -- We are working with Sprint to continually add devices to the White List, I know the demand we have for the Pre and the Pixi and I assure you they are at the top of our list.

-Brad

 

* UPDATE *

As of March 2014, we're not able to bring any Palm devices as part of the BYOD program.

January 08, 2013 09:22
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Chung-Wei Lee

Please add support to htc one v.

Many people recently got one v from non-contract discount of Virgin (on Sprint network). I would like to take the advantage to use it for Ting.

I believe many people would like to do so as well.

Thank you very much.

January 08, 2013 14:46
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Zarthan South
Ting Army

Mobile devices from Boost or Virgin mobile are NOT eligible for BYOD. That is a Sprint condition since Sprint owns Boost and Virgin.

January 08, 2013 15:05
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Bryan Ayers

Samsung A920 works like a champ, voice and data.

January 09, 2013 00:02
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Jonathan Slager

Has anyone had any luck with galaxy nexus byod since its been added to the white list?

January 14, 2013 14:08
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R Ratzel

@Jonathan Slager - I think the white list (and Samsung's naming conventions) is misleading.  It says "Galaxy Nexus S", but I think it should just say "Nexus S".  The "Galaxy Nexus" is the newer LTE phone, which (as far as I know) cannot be brought over.  The Nexus S is the older non-LTE model, which does work here on Ting (assuming you have a SPH-D720kit model - give Ting the ESN of the phone to be sure that it'll work).

Ting - should the white list be clarified by removing the word "Galaxy" from the Nexus S entry in the white list?

January 14, 2013 14:22
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Jonathan Slager

Yeah, now I'm even more confused. I talked with TIng support, and they couldnt confirm if my model (SPH-L700) would work or not (its still attached to my sprint account atm.) I assumed that because the Galaxy Nexus LTE version was now offered by Ting that it could be used with BYOD...I read a post which stated the the only problem for the LTE version on ting was an agreement between Google and Sprint, so it appears there isnt any other issues. 

January 14, 2013 14:36
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Brad Coates
Ting

@R Ratzel Thanks for pointing this out, I have updated the entry :)

@Jonathan I would recommend checking out this page: https://help.ting.com/entries/22808877-how-to-activate-a-nexus-s-4g... 

January 14, 2013 14:38
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Brad Coates
Ting

@Jonathan

I can confirm that the SPH-L700 is not on our whitelist. The only Nexus phones that is able to BYOD is the D720. As of right now we have around 30 confirmed and working Nexus devices that have been successful in there BYOD.

 

* UPDATE *

As of March 2014, we can bring the Samsung Galaxy Nexus (SPHL700KIT)

January 14, 2013 14:52
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Jonathan Slager

@Brad

So, just to make sure I fully understand, youre saying that there is no official support/guarantee that it will work, but many other nexus devices not on the white list have worked anyway, right? I'm queasy about trying it because I'd have to pay an etf to sprint, but it may be worth the risk anyway.

January 14, 2013 15:01
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Brad Coates
Ting

@Jonathan

In this case do not attempt!  You said your device code is L700, this is not supported, I can tell you with 100% certainty. Only the D720 is on the whitelist. 

 

* UPDATE *

As of March 2014, we can bring the Samsung Galaxy Nexus (SPHL700KIT)

January 14, 2013 15:08
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Roman Bobak

can a used but deactivated Airave be activated on Ting?  

January 19, 2013 18:12
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Zarthan South
Ting Army

Common question but not at this time. 

January 19, 2013 19:33
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Gypsy Shaw

Just to be clear, the Samsung Galaxy Nexus is for some reason NOT included in this list, but the Samsung Nexus S is?

January 25, 2013 17:24
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Jonathan Slager

Its my understanding, after muddling through the same question, that a Galaxy Nexus (or any LTE device) is not available for byod (but IS available for use if purchased through ting), and the Nexus S, which is an older generation non-LTE device, IS available for byod. So, you're correct. 

January 25, 2013 17:27
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Zarthan South
Ting Army

At some point Sprint will allow LTE devices for BYOD on Ting. There is no timetable for that ability but it will happen. 

January 25, 2013 17:50
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Levon Carter

Can you add the mororola photon Q 4g because at one time your company was selling the phone now I'm unable to bring it over please tell me what happen.

It's a very good rugged text keypad 4g phone.

January 26, 2013 10:32
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Bruce Osborne
Ting Army

Levon,

*Sigh*

Repeat after me, "No LTE Devices for BYOD currently".The Photon Q is an LTE device. Sprint will not currently allow BYPD of LTE devices.

January 26, 2013 10:34
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Dakota Lyons

Hello 

I asked for a ting device for Christmas and received instead a boost mobile  ZTE N861. The phone is awesome. The service has been terrible. Has there been any luck moving the Warp II to Ting ?? It would make me a happy panda. 

Dakota 

January 27, 2013 15:33
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Zarthan South
Ting Army

Sprint does not allow Boost Mobile or Virgin Mobile devices to move to Ting via BYOD. Since Sprint owns both Boost and Virgin they have no interest in loosing that market to Ting. 

January 27, 2013 16:24
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Dakota Lyons

Drats

January 28, 2013 00:15
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Katherine Monroe

So I'd just like to clarify something. Are devices on this list absolutely not able to come over to Ting, or are they just not guaranteed to function well? I have an old PPC-6700, not on the whitelist, that I want to use to port my number to Ting before switching it to my HTC Arrive (2-step BYOSD). I'm fine if none of the features on the PPC-6700 work because I don't actually need to use the phone, I just need it to hold my number while I'm porting. Can anyone tell me for certain if this will work?

January 28, 2013 03:10
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Katherine Monroe

Dang typo. Second sentence: "are devices *NOT* on this list ..."

January 28, 2013 03:11
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Bruce Osborne
Ting Army

Katherine,

There are some devices (LTE devices, Virgin Mobile, Boost, Blackberry) that are not on the list because they cannot be BYOD now.

I expect there may be some older devices not on the list that could be BYOD.

Assuming your older phone is a Sprint phone, I think you should be able to port your number to the PPC-6700 on Sprint and then BYOD & port the number to the HTC Arrive,

January 28, 2013 05:35
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Zarthan South
Ting Army

I don't think it would be necessary to BYOD the PPC-6700 since it will just be a placeholder for the number. You should be able to activate the PPC-6700 in place of your HTC device on the Sprint website without requiring Sprint support. Once the HTC is free then you can BYOD it to Ting and then port the number from the PPC-6700. Assuming the PPC-6700 is still functioning you would have access to your number on Sprint up until the port completed and you were on the HTC on Ting. 

January 28, 2013 12:03
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Zarthan South
Ting Army

I don't think it would be necessary to BYOD the PPC-6700 since it will just be a placeholder for the number. You should be able to activate the PPC-6700 in place of your HTC device on the Sprint website without requiring Sprint support. Once the HTC is free then you can BYOD it to Ting and then port the number from the PPC-6700. Assuming the PPC-6700 is still functioning you would have access to your number on Sprint up until the port completed and you were on the HTC on Ting. 

January 28, 2013 12:03
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Bruce Osborne
Ting Army

Zarthan,

Isn't that essentially what I said? (See the last sentence of my previous post.

I guess it needed repeating 2 more times, to be sure.  :D

January 28, 2013 12:06
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Zarthan South
Ting Army

Bruce I responded through email and didn't see your response in my inbox. 

January 28, 2013 12:18
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Joyce Deleeuw

For those who are being kicked off Platinumtel this year, I was somehow able to byosd a Zio 8600 on the third try (was told it could not be done by CS - "too old."). I byosd a Sanyo Pro200 and it programmed fine (push-talk does not work). ESN for an Incognito (originially destined for Boost) fails on the web page, but checks out with CS. A new Ptel Mirro 3810 does not pass; system still thinks it is a Boost phone (sold by Sprint to Ptel). Will activate, use and then take it off Ptel so see whether that makes a difference with the ESN.
Has anyone byosd an ex-Ptel 3810 to Ting?

January 28, 2013 15:03
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Chengzhong Xu

Also have a Galaxy Nexus L700 waiting  to port over. For now I will buy a cheapo device and try to get into the ETF termination deal. Once again, eagerly awaiting!!!

January 30, 2013 01:34
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Michael Monroe
Ting Army

Thanks a lot for that clarification, Bruce and Zarthan! I asked the question on my mom's Ting account but it's my number that needs to be ported :D Good to know that the whitelist is not comprehensive when it comes to older devices, and that as long as it's not a prohibited device it should port fine. I was just a little worried to not see it on the list but I'm confident I can pull this off now. BTW the PPC-6700 is the QWERTY-sliding WinMo 5.0 capacitive touchscreen PDA with Sprint's EVDO Rev.A released in 2005.

http://support.sprint.com/support/device/UTStarcom/PPC6700_by_UTStarcom-sprint_ppc6700

The fact that I had Phone as Modem on this and it's still not on my Arrive is just sad.

http://shop2.sprint.com/en/software_downloads/pda_smartphone/utstarcom_ppc6700.shtml

January 30, 2013 06:02
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Zarthan South
Ting Army

Unfortunately I don't believe that Windows devices are allowed for BYOD. 

January 30, 2013 10:20
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Michael Monroe
Ting Army

Sorry, "Windows" in this context means nothing to me. The only Windows Phone 7 device on Sprint is the HTC Arrive (T7575), a device that is on the whitelist and I intend to BYOD. My PPC-6700 is a Windows Mobile 6 (notice the completely different word in the middle?) device, which AFAIK Ting has said nothing about. It's just not on the list. Going back to my original question - posted on Katherine Monroe's account - is the PPC-6700 blacklisted/prohibited, and if not can I use its ESN/MEID to port my number?

January 30, 2013 16:14
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Zarthan South
Ting Army

Call Ting support if you believe this to be a BYOD capable device and want some confirmation.  

January 30, 2013 16:41
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Michael Monroe
Ting Army

OK I called in and gave them the ESN, they said it should port fine :D Hope this data point is useful for others.

January 30, 2013 17:57
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Brad Coates
Ting

Hey guys,

Sorry I missed this device, I will add it to the WhiteList today. 

January 31, 2013 11:12
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Jeremy Bowlby

The Motorola Admiral is on the whitelist, but it is a Push-To-Talk phone.  Is it actually able to be used on Ting?  I'd love to get one for the switch...

January 31, 2013 13:40