Instant Answers/Community Forums/Bring Your Own Device (BYOD)

Unlocked Phones Able to be Brought Over?

Daniel Palmer
posted this on February 09, 2013 22:48

I'm looking at getting a device that you guys offer but am able to get financing for it on another site.  I'm looking at unlocked phones such as galaxy s3 or note2.  Am I able to bring one of those phones over if it's unlocked.  Apologies if this has already been covered.

Thanks.

 

Comments

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Trevor Talbot

"Unlocked" isn't a concept that applies to CDMA carriers like Sprint (Ting's underlying network provider), it's a GSM/SIM card thing. There are multiple versions of major phones like the S3 and Note 2, each designed to work on a specific set of networks. If you're looking at an unlocked phone, chances are it's designed for a GSM carrier and doesn't physically have the radio hardware to work on a CDMA network. You need a version designed for use on Sprint.

In addition, BYOD currently has restrictions on what is allowed by Sprint, and one of those is no LTE devices. The S3 and Note 2 are LTE devices, and so are not currently eligible for BYOD.

Bottom line, if you want to use one of those phones on Ting now, it must be purchased directly from Ting. They hope this restriction will be lifted at some point later this year, but Sprint has not formally announced it yet.

February 09, 2013 23:12
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Daniel Palmer

I got ya.  Thank you for the reply.  The way you explained that just clicked for me.  Didn't even realize it was a totally different thing being "unlocked."  I'm gonna figure out if to go through ting or get one of the whitelist phones now.  I appreciate the help and good luck to you!

February 09, 2013 23:18
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Trevor Talbot

No problem, and to you as well!

February 09, 2013 23:52
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Zarthan South
Ting Army

A financing option would be helpful on Ting. I think an accident insurance policy would be helpful as well.  

February 10, 2013 11:45
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Rocky Hinten

Andrew Moore-Crispin from Ting addressed some of the reasons why they don't and won't do phone financing.

https://help.ting.com/entries/21213178-Help-me-Buy-a-Phone

So, a good solution would be to get a loan from your bank or a credit union (while interest rates are dirt cheap like they are now) for about $600 and get whatever phone you want.  Even better would be to have patience for the purchase by activating a cheap phone now and save up the money to buy the phone you want.

February 11, 2013 15:28
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Zarthan South
Ting Army

@Rocky

There is no mention of financing in the link. Subsidized is a different story and not what I was referring to. There are third party services that could offer the financing service. http://www.fiercewireless.com/story/leap-wireless-metropcs-launch-handset-financing-programs/2012-12-12  Same with service plans. Square Trade and the like.

February 11, 2013 16:23
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Rocky Hinten

Subsidizing is the same as financing.  It's just a matter of whether the payback amount is listed as a separate line item on the bill or lumped in with the cost of the service.  Anyway, I was also thinking of this other post, where Ben Lucier responded where they do use the term "financing".

https://help.ting.com/entries/21080621-payments

February 11, 2013 17:27
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Zarthan South
Ting Army

Subsidizing is not the same as financing. Subsidizing would be Ting buying the phone and then rolling the cost into the monthly payment to the customer and requiring a commitment for a specified period of time (CONTRACT). Offering financing through a third party is no different than you getting a loan at the bank or using a credit card to buy the phone. The transaction is between the the Ting customer and the third party. There would be NO customer commitment to Ting. Look at this as similar to the Ting / Glyde arrangement. Ting makes the offer but the deal is external to Ting. 

February 11, 2013 17:56
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Rocky Hinten

I see.  When you said, "A financing option would be helpful on Ting.", that sounded like you were talking about Ting doing the financing.

February 11, 2013 19:08
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Zarthan South
Ting Army

I shouldn't have just tossed that comment in without a decent explanation. 

February 11, 2013 19:15
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Ken Schafer
Ting

We've kind of hijacked this thread to talk about financing. :)

I doubt we'll offer financing - either our own or a third party service. There are lots of options for people looking to finance a phone (including credit cards) and we're not sure we could add any value.

February 12, 2013 10:30
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Zarthan South
Ting Army

@Ken

Actually Daniel opened with "am able to get financing for it on another site". You already have an apparent arms length agreement with Glyde to offer an alternate source of devices. I fail to see why a similar arms length agreement for phone financing would adversely impact Ting. Ting gets paid directly for the phone without the need for the Ting customer needing to make other arrangements. We have credit card interest rates ranging from 3 to 10% and a large purchase isn't a hardship. For someone with a 25% interest rate, a large additional purchase could be a forever debt. There are enough potential Ting customers who visit the forums where sticker shock probably sends them back to their free phone deal on one of the major carriers. Ting could add value.

February 12, 2013 12:42
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Ken Schafer
Ting

Fair point Zarthan.

I'm not sure it could be as arm's length as you're suggesting. My guess is if we offered something from a third party we'd have to integrate it into our payment process - Start buying process with us, hand-off to financing company - they send us something saying it's okay (and the money) and then we complete the transaction.

With Glyde we're literally pointing to their pages.

My impression is that many people don't know how to buy a used phone online with a high degree of trust. We hope that Glyde helps those people. I guess you could make the case that there are people who don't know how to get money to get the phone they want. I'm not sure we can add as much value working on that problem as we can working on others.

I really appreciate the discussion though (even in this hijacked thread!) and as I've said many times on other topics, "never say never". :)

February 13, 2013 10:00
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Zarthan South
Ting Army

@Ken

Your job is to put a Ting phone into the hands of anyone who wants one and make that is as convenient as possible. A creative company like Tucows should not have any trouble crafting a modified arms length agreement to facilitate the transaction.

Offering Paypal as an alternative to credit cards means you can use the line of credit at your bank to purchase the phone. You can add cash to your Paypal account so funds arranged at some other financial institution can be used to purchase the phone.  

Outsource the phone inventory and any alternate payment scheme is possible. ??? If, as I remember, Ting uses a fulfillment center, that probably makes it far easier. 

As for Glyde, there are two arms length arrangements. Between Ting and Glyde and between Glyde and the seller. Sadly no accountability. Prices for at least 2 of the devices more than doubled once the Ting site added the Glyde link and with no accountability, in my opinion, the customer is less protected than a CL or Ebay purchase.   

Apologies for the hijacked thread. Unfortunately the forums don't allow branching, or editing. Feel free to delete my post since it clearly does not belong. 

 

 

February 13, 2013 12:19
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Ken Schafer
Ting

BTW, offering PayPal and eCheques as a payment option is something we want to do this year.

My understanding is that Glyde doesn't charge your credit card until you receive the device and are satisfied with it. You can go back to Glyde if you have issues. That's what I meant. eBay and CL can be viable options as well, no question. Not sure we'd POINT people there though. :)

Thanks for the feedback Zarthan.

February 13, 2013 12:25
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Zarthan South
Ting Army

Glyde charges your credit card when you initiate the purchase. The seller doesn't get money until 48 hours after you receive the device. Once the 48 hours has passed you are stuck Ebay sellers don't want bad feedback and will usually take back an item. CL sellers that meet you at the Sprint store are generally reputable and you probably have their phone number. 

Looking forward to Paypal. We use Paypal for everything we can since it removes the need to have stored credit card information all over the place. Some city services and our utility payments accept Paypal. Stores are starting to accept Paypal. 

February 13, 2013 16:38
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Robert Mitchell

Sorry to dredge up an old thread, but I have been looking at the possibility of buying a truly unlocked HTC One that has radio to work on both GSM and CDMA networks from Amazon. Here is the current link for reference: http://www.amazon.com/gp/product/B00CMVLH66/ref=amb_link_382029922_2?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=merchandised-search-2&pf_rd_r=0DNCTQW0RQB80SXTTVG7&pf_rd_t=101&pf_rd_p=1605061082&pf_rd_i=2407749011

I understand that the Sprint branded HTC Ones are not compatible to be Tingified, (removed from the whitelist) but I wondered since this is supposedly unlocked and can work on CDMA or GSM if it would solve my problem of being able to use whatever service I want to, especially if I do any international travelling, or if this just muddies the waters.

Thanks in advance for any help you can give me with this.

September 01, 2013 05:24
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Henry Abey
Ting

Hi Robert, the only HTC Ones that will work with us at this time are the ones we sell directly through our website.

September 02, 2013 09:30
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Rocky Hinten

Robert, first off, I don't really understand why you would want to pay $600 for that phone from Amazon, versus paying $536 to just buy one directly from Ting, which you know will work.  I looked through that listing on Amazon, and I finally found the part I was looking for.  Someone asked about what carriers it would work on, and this was in the answer: "As an unlocked phone it is capable of working with any GSM carrier providing their services using a SIM card."  So it actually is the GSM version of that phone, which won't work on Verizon's or Sprint's networks.

September 03, 2013 11:32
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Robert Mitchell

Rocky, I know this is a foreign concept to a lot of people due to the fact that a large percentage of people don't leave the United States, but I want a phone that I can use internationally, not just locally. I plan to do some travelling, so I want a phone that will allow me to get great service here and abroad. If I can do that by paying an extra $70, then so be it.

And yes, I see that someone in the Q&A section asked which carriers it would work on, and that someone answered it was a GSM phone, but in the specs listed, it states both GSM and CDMA usage.

Unfortunately, this whole point is moot since Henry from Ting clearly states that the only HTC Ones that will work on Ting at this time are the ones sold here.

 

Thank you both for your time and effort to answer my question.

September 04, 2013 14:56
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Rocky Hinten
Sorry, Robert, I looked through the specs and I really did miss seeing that it runs CDMA too. Since there apparently is just one model made that has both technologies in it, maybe the remaining question could be, "Does Ting's HTC One have the SIM slot unlocked for international travel use?" And I don't know the answer to that one.
September 05, 2013 01:49
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Robert Mitchell

Thanks, Rocky. From what I have found on the forums, Ting's HTC One does not have the SIM slot unlocked. I don't know what would be involved in unlocking it, but I imagine there must be a way.

One thing that stymies me about the whole HTC One and Galaxy S4 thing is that from my knowledge of technology, there must be a way for Ting to format the ones they are selling to work on Ting, and this should be able to be done to all HTC One and Galaxy S4 phones as long as they work on a CDMA network, even if it takes flashing a different firmware to the phones.

I also don't see why Sprint would restrict these phones from working on Ting, since anyone buying one to use on Ting is paying full retail price (about $600) for a brand new phone since it has to be a device that isn't active on Sprint's network to BYOSD.

There aren't many places I have found to buy Sprint phones, and most of them require that you sign a 2 year contract with Sprint to get the phones. I'm sure if I walked into a Sprint store, I could say I would like to buy a new HTC One for retail price without a contract, and in return I would likely get a look of surprise, but they may just sell it to me just for the revenue. However, finding a network provider to use it on would be rather difficult.

With my current provider that I am looking to get away from for many reasons (SIMple Mobile which works on T-Mobile networks), I could walk into several different stores that sell T-Mobile phones, tell them I want to buy the HTC One without a contract for retail price, move my SIM card into the new phone and change some APN settings on the phone and voila.

Anyway, I know none of this is Ting's fault, and I'm certainly not intending to complain, it just seems there is still quite a bit of inequity with the cell phone market in spite of Ting's attempts to level the playing field. Most likely what I will end up doing is to buy Ting's HTC One and just be happy with it until I start doing the travelling that I intend to do, then I will look for an inexpensive phone to take with me when travelling since who wants to take a $600 smart phone with them on vacations or trips, right?

September 05, 2013 02:17
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Rocky Hinten

Robert, check this thread.  Rob Lake from Ting says they have been able to unlock the SIM slot on a Ting-sold HTC one and use a Canadian company SIM to do voice and text.  So there does seem to be some progress, but it's a little early.  I think a separate cheaper GSM phone for traveling isn't a bad idea anyway, though.

https://help.ting.com/entries/25040602-Unlocking-the-HTC-one-GSM

September 05, 2013 17:44
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Robert Mitchell

Thanks for finding that, Rocky. I had read the thread once before, but that was previous to Rob Lake's replies on the thread. It does give me some hope in case I have difficulties getting a GSM phone.

Again, thanks for your help, Rocky. It is much appreciated.

September 06, 2013 02:02
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Dana DaSilva

Would it be possible to use the new Nexus 5 with Ting? 

November 02, 2013 00:57
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Paraic O Carroll
Ting

Hi there Dana!

At the moment there is no information about this. However there is a very active discussion going on here. When there is an update we will be sure to inform our customers via our Device Blog.

All the best!

November 02, 2013 12:08