posted this on July 03, 2013 13:15
I know it's early, but any word on availability to bring it over once it's purchased from Motorola/Google?
Hi Jamie, it's definitely too early to comment on the Motorola X, but any device that we will be able to bring over will be announced on our blog. Thanks for asking.
Though not formally announced yet, The Verge is reporting that the Moto X will be offered on all four major carriers, including Sprint. My guess is that if this is true, it will probably be offered or able to use with Ting not so long after it's official release. I'm just a Ting customer though and don't know any more than anyone else outside of Ting does. One thing for sure though - this phone is building a lot of excitement. I am only a little over a year into my purchase of a Samsung G2 through Ting and was thinking I would wait until two years were up to get a new phone. If this phone comes out around the $200 price range (as rumored), then I might go ahead and upgrade early.
We heard similar things about the Samsung Galaxy S4 and the HTC One when they were released, and we can't take them on Ting :( I would warn against purchasing the the Moto X right away, as we might not be able to take it on Ting. Keep checking our blog for updates about this and many other devices!
Thanks Katie for the reminder. I guess I haven't kept up with available devices on Ting. Neither the G S4 nor the HTC One have tempted me to consider getting a new phone, so I didn't even check for their availability on Ting. The Moto X with its very interesting rumored features and its very interesting rumored price point has tempted me to reconsider. Well, I certainly hope it does become available when released one way or another. Thanks.
Ting *does* sell the Galaxy S4 & HTC One. Sprint models cannot be BYOD to Ting, though.
Whatever the scenario that allowed the S4 and HTC One to be sold on Ting, I HOPE that Ting will endeavor to do the same for the Moto X.
On Another note. I am working hard to get my friends and family to accept Ting in to their heart.
Conversion count -
Seen the light: 1
Foot in the door: 3
I agree that Ting needs to get the Moto X. I am anxiously awaiting the no touch voice recognition feature.
From all accounts this may not be a top-o-the-line phone.
But it looks like it will have outstanding power management features. I am tired of tweaking battery saver apps just so my Galaxy Nexus will last through the day. Even if I do get the power settings right, it usually screws with the wifi's ability to reconnect after turning off and on (4.2.1 issue).
And hopefully with it not being top of the line (although still plenty powerful) it will have a good price. I am hoping for $350.
I too am in this same situation. I'd love to be able to buy the Moto X right away and start a new line with Ting. Here's the last pieces of the puzzle that I'm not able to put together.
Bruce, you stated that "Sprint models [of the GS4 and the One] cannot be BYOD to Ting..." I don't doubt you, but I'd like to point out that each of these phones would have to be bought from Sprint, or an authorized Sprint phone seller. Neither can be bought directly from Google Play. The Moto X will be sold directly from Google Play, theoretically with a CDMA version and unlocked (as are all nexus phones). This gives me hope that the Moto X will be able to be BYOD'd to Ting easily, since Sprint has never had their hand on it at all, and it will have never been locked to any carrier previously.
Katie, I would love to hear more about the process of how Ting acquires Galaxy S4's and HTC One's to resell from their website. Are these devices bought directly from Sprint? These ones that you sell, are you able to make them compatible with your network because they have never been activated on a sprint account before? Are they altered in any way, hardware or software? Do they have all the silly non-removable sprint default applications (bloatware) on them when you sell them to Ting customers? If you don't know answers to these questions, can you point me to someone who does?
In case anyone is hardcore enough and wants to try badly enough, you can always buy one and then return it if it doesn't work. Google Play charges a 15% restocking fee, so assuming the phone will be $300 (which is my personal opinion), the worst case scenario is that you'd end up paying $45 to get to play with a brand new phone for 15 days ;)
We can't bring phones directly from Google Play; their phones will not work on our carrier. Any phones brought to Ting have to be from our network provider, as we operate on their network and therefore they have to approve the phones used on our network.
The S4s and HTC Ones that we get have been altered to work on Ting. They still contain bloatware from our network provider, but are engineered for Ting specifically in our warehouse. We are not offering the ability to alter privately purchased supported provider phones into Ting phones. As of right now, Ting HTC Ones and S4s cannot make the move.
Hope this helps!
Yeah, it does. First off, thank you very much for your response. It's good to have that cleared up about phones from Google Play; no need to worry about that anymore.
What is the engineering that is needed to Tingify (yeah, that's right, Tingify) the phones? Surely it's software related? I can't imaging you guys are in there cracking open phones and swapping out radios and what not. Purely curious here.
Also, just to be clear, when you say, "We are not offering the ability to alter privately purchased Sprint phones into Ting phones," is that just for the GS4 and the ONE, or is that for any and all Sprint phones? I have an old HTC Evo 4G in my drawer, and I've been wondering about using that on your network too.
No no, the HTC EVO 4G will work just fine without any modifications. We will not be physically taking HTC One and SGS4 devices into our warehouse and changing them for you, that's what I was saying (we've had people ask).
I'm not sure exactly what would be needed to Tingify the devices; all we've been told is that they must be separately engineered for Ting and that we can't do this via our normal BYOD process; only factory-engineered Ting-specific devices will work on Ting. Sorry!
So basically what you're saying is if we want the Moto X, we have to wait until Sprint offers it, and then Ting will hopefully pick it up and make all engineering modifications to carry the Sprint version of the phone to then be resold by Ting before anyone can attempt to use the Moto X on Ting?
Bottom line: Wait out the initial hype of the Moto X because it won't be compatible on Ting until Ting can get their hands on it? Hopefully on Aug 1 you'll have some new info if Google announces it will be going to all major carriers.
@Ali - yes - what we're saying is we have no idea whether or not we'll be able to support other versions OR sell a Ting version, so the best bet would just be to wait. Any updates we get will be available on our blog!
Keep us posted!
Hey everyone, we'll post the good news on our blog when it becomes official. Keep an eye open for it.
Guess I will have to wait to get a new phone to check this out.
Do remember how I said I really hope that Ting gets the Moto X? Yeah, never mind. This phone tastes like tofu soaked in seltzer water.
@ Stephen - for best results, do not ingest.
I'm still *very* interested in the Moto X... excitedly waiting for the official word!
Yep - I think the Moto X is perfect for the Ting culture; and besides a made in the USA smartphone - woo hoo! Sign me up...I'm really hoping the Moto X can be used on Ting...I'll be buying it once confirmed; hoping to be able to buy it off the Ting website so profits go to Ting!!
Hi Bruce - good point. I'd like to add that there are more reasons to purchase through Ting. I get into these conversations/debates with people all of the time when comparing cell phone plans....one of the biggest drawbacks people have with Ting is that they can't get over the 'device list' or the ability to upgrade phones after a 2 year contract. Even when I explain the Economic Value Add of using Ting and even when I convince them that saving $50 a month can net a new phone in less than a year they're still hesitant. I just wrote a long paper bashing Apple users for being a part of the conspicuous consumption bandwagon; but no matter how my logic deduces to prove Apple's success is due to a cult following, Apple still makes a healthy profit when compared to other manufacturers - the Apple bandwagon works.
So - what I'm saying (my point), is that I'm super-happy to be finally saving $50 a month on my cell phone bill with a company that FINALLY let's me pay for what I use (Ting)...that I'd like to support Ting as much as possible. And hopefully, by doing so, Ting remains a viable business with enough happy customers to be around for the long haul. If that means we're in process of creating a "Ting bandwagon," so be it, at least our bandwagon saves money with a product that actually makes sense (and is a pure win-win).
The Moto X = the phone I would like to have over the HTC One and S4.
Sprint is already pre-registers for the Moto X. Maybe you guys should start taking it as well?
@Michael, We are with you there and hope the rumours are true.
@Greg and @Bruce, We love the support, keep it coming!
@Matthew, It is still early days. We have some details to go over before possibly setting up a pre-sale.
We love that all of you are interested in this device. As more details come in we will be sure to keep you in the loop.
Do a Facebook survey or similar for the MotoX. I will click yes until my finger locks up! Or put up a notify me link on the device list like you did with the iPhone. Can I register my email more than once? I went from AT&T at $208/month (3 smartphones, 2 dumb-phones) to Ting (2 smartphones) currently at $42/month. If you need anymore hints, see the attached picture.
I'm definitely interested in the Moto X, depending on it's price point. Hopefully the good, but not cutting edge hardware will keep the price closer to a mid-range phone.
Hi Jeffrey - I believe the Moto X is cutting edge! You need to read this article; you might see that the Moto X is doing things no other phone is doing.
Also - we need to keep in mind that cutting edge can/might also mean pricing IT to the value received; meaning, too many companies are piling IT on top of IT just because they can. If you make a product with a capability of 10, and price it at a 10, but the consumer only ever uses up to a 6 of it's capability then the consumer is wasting 40% of their money. What I'm hoping for is a smartphone (the Moto X) that will finally match the price to the value I receive. I only want to pay for what I use (or get the value from). This is the whole point of Ting's service, and why I like Ting. However, I'm really hoping the Moto X is finally a smartphone that delivers only what I need, without the needless fluff, and price it accordingly (fairly).
That's my take.
Hi Greg- Well, every "flagship" phone does things that no other phone is doing. Features are a matter of taste. You're right though, a phone like the GS4 has a lot of bells and whistles that I don't really care about. However a GS4 could be considered more "future proof" with it's expandable memory, replaceable battery (an $8 battery from Amazon gave new life to my GS2) and some would say more powerful engine. So when Key Lime Pie is released, and 5.1, 5.2, 6.0, etc, I want to be sure that my phone is still going to able to handle the software. The ability to upgrade the GS4 comes at a premium, with the current Ting cost at around $600. With specs similiar to the GS4, the HTC One, without an SD card or a changeable battery is going for around $535. (By the way, phone makers arguments against including an SD slot are pretty weak.)
I'm hoping that the Moto X (which looks like a great phone) will come in at price point that makes it a no brainer to buy. (hopefully also all sprint versions of it will work on Ting, not just the Ting version) Fingers crossed.
Well, it doesn't look like the pricing will be a no brainer after all. $575 for the 16GB model and $629 for the 32GB model. http://www.phonearena.com/news/AT-T-Moto-X-will-run-you-575-without... Extremely overpriced if you ask me. I know that's for the AT&T version, but prices rarely differ between carriers for off-contract phones. It's a shame because I was really hoping for a Nexus like device for the Sprint network. I owned a Galaxy Nexus, but it doesn't suit my needs anymore, and it doesn't receive OS updates promptly like a Nexus should.
Oh well, maybe the Ting pricing will be different :)
Yeah I was afraid it was going to be pricey. The contract prices have been the same as the other big phones. It'll probably go down some before the end of the year. Another possibility is the next gen of the Nexus is supposed to come out before the end of the year, also possibly made by Motorola.
I saw this on GigOm.
"MVNO Ting will get the Moto X at launch right alongside the big carriers" from Kevin Fitchard:http://gigaom.com/2013/07/31/mvno-ting-will-get-the-moto-x-at-launc...
So did Ali, above. On the day the article was released, too! Talk about being on top of things!
Oh, NOW you made it hard for me to switch to another company. Damn you Ting and your outstanding support! DAMN YOU!
They haven't imprisoned you with a contract, have they??
I'm being sarcastic.
Spring announces Moto X available 09/06.
Now that the sprint version is out. Does anyone know whether it can be brought to Ting?
Can the Sprint Moto X be Tingified?
Hey Michael and Joseph, We won't know for sure until we've had a chance to test the device. It is still early days in this process. Keep an eye on our supported device list for any updates.
Any news? This device being available on Ting would make me immediately dump my POS HTC One V on Virgin.
You should see it next week on pre-order. Thanks!
Is Moto-X available yet? Eagerly waiting to switch to Ting.
New device updates are always posted on the Ting blog. Also, the device will appear on the Ting Devices page when available for pre-order. If you do not see it there, it is not yet available.
Thanks for the answer. But what I am looking for is, if you have any timeline for availability ? if it is a week or 2, I know I can wait, but if it is more than a month, it will tell me I should look for something else.
In toe post above yours, Scott Allan said Ting would start taking pre-orders this week. That is the official word.
I am sure the pre-order page will give some estimate of when the device will be available.
We are waiting for final confirmation, but we will take pre-ordrs this week, and I expect fulfilment will happen in 2-4 weeks. There will be a device update on our blog tomorrow or Thursday. Hope that helps!
Thanks Scott! Yes that answers my questions.
Any idea on what would be the price range for an unlocked Moto X?
Sprint's website shows the regular price as $549.00 off contract. Best Buy is charging $699.00 for an off contract Sprint Moto X though so who can say. Looks like we may know for sure tomorrow.
Ah well, was hoping for it today, as it's my birthday. :)
Jay, your present will be a little late this year, but it will be worth waiting for! :) Hope you had a great day.
Republic Wireless is apparently going to offer the Moto X for $299......
I was just about to share that Jamie! If Ting offers it for that price, I will buy one for myself and my wife instead of getting her a used Galaxy S3!
Yeah that $299 price is really good for republic wireless.... hopefully ting is close and does not pull that big carrier price because it was obvious they all over priced it to begin with.
If they do not anybody know since republic wireless phones are also sprint versions if we could buy that one and bring it over?
I doubt that you would be able to bring the Republic Moto X to Ting. Here's hoping Ting's price will be in the same ballpark though.
I agree, if Ting offers it for $299 price, it would be just great
$299 Moto X on Ting incoming? I certainly hope that's the price point! Seeing the Developer Version released for $650 on Verizon scared the crap out of me.
Hey guys, stop salivating. RW Moto X is a subsidized price for $299. Go to Sprint.com shows non contract price $549.99, and you can ONLY use the RW Moto X on RW as the OS is altered.
I agree with william - Ting hasn't show any indication that they're going to take a loss on the phone in order to increase sales. With their pricing model, Ting's margins can't be big enough that they can give away phones at cost. I bet it will sell for $549.99 - could be higher if it's shown that the X can't be BYODed..
I know that RW does some subsidizing but it can't be too much. There prices are very low and I don't think you enter a contract with them. One thing is for certain though, if Ting releases the Moto X above $500 it will be terrible publicity because everyone will compare it to Republic Wireless whether that is a fair comparison or not.
Waiting for Moto X too, but if it is priced same as S4 or HTC then it's a deal breaker for sure. The X was supposed to appeal to the average mid range buyer who does not have to have the latest cutting edge tek, but rather a solid phone with pricing more in line. That to me is the appeal of the X. I believe that Motorola will see huge sales if they stick to mid range pricing, but then they seem to be pacifying the major carriers first... too bad.
That said... pricing it above the $500. mark will ultimately be counterproductive to alluring a huge market share waiting to be had.
As williamb said, RW is heavily subsidizing the Moto X. They are a hybrid company that stresses the use of Wifi for voice and data. Their phones have special sofware that will allow calls to be made over wifi. If you look at their plans, they go as low as $5 for only wifi so they are able to keep their costs very low. I would love to see a $299 Moto X but I fear we will be looking at something no less than $499.
Hey guys. As desperate as we are to please our customers, we are not going to be offering a subsidized Moto X.
It's just not what we do. We don't offer flat pricing regardless of your usage. We don't put ourselves in a hole to get devices in customers' hands. We pass along devices at or near our cost and we take a fair margin on megabytes, minutes and texts.
As a result, we have a wonderful, sustainable little business that allows us to keep investing in our product and service the hell out of every customer.
You don't ever have to worry about us going anywhere. You don't have to worry that we need to find weird or sneaky opportunities to monetize you. You don't have to worry that we will ever ask you to leave the service.
I'm not trying to fear monger. I admire some of our more innovative competitors. In fact, I sometimes feel bland by comparison. But I like the virtuous little circle we are building here and I think it is working quite well.
@Michael I respect that. Other customer are having a tuff time because the Moto X is suppose to be a mid range phone (mid price?) and all. It's harder to find a good deal on new CDMA hardware and that is "allowed" to be BYOD when comparing to GSM hardware, for example a new GSM Nexus 4 was $299 normal price and had a sale for ONLY $199 just recently. IMO your company should have gone GSM, it suits you better, with harping on the K.I.S.S. method on a weekly basis.
What US GSM carrier has a plan for their MVNOs? Sprint has a plan and that's one reason Ting chose Sprint.
I find it interesting that Zact, a new Sprint MVNO with plans similar to what Ting had when it started, has Verizon as one of its financial backers. Go to their parent's ItsOn website and look under "Other Investors. There you will see Verizon Investments.
I agree with @william, I can't bring myself to buy a $600 phone. I would buy a nexus 4 in a heartbeat if there were a CDMA version of it. I had my hopes up that the moto x would be reasonably priced, but it sounds like that won't be the case. Too bad.
Yeah, William and Toby, I completely agree with that. I feel like we keep hearing about innovation at mid-range price level and then everything seems to be at the S4, HTC One, iPhone sort of price level. I guess manufacturers are still doing really well there. I have to believe somebody will do something great under $300 and it will all start falling from there.
I do to a point as well but there is a real problem with their current device selection.... they all have problems. The cheap ones are horrible devices that nobody wants to own and the good devices are way too expensive. Remember ting is primarily attracting the "value" conscious group but does not have a good smartphone phone for that group (the galaxy nexus is the closest but that is very old now). Even the nokia 52x priced at $100 off contract would do amazingly well for the same reason.
As others have said that is what the motoX was rumored to be.... and based on the specs it should have been priced around $400. The nexus line is that device but sadly not available on ting. That is what ting desperately needs.... that phone that is close enough to the high end smartphones but does not break the bank.
I completely agree with Aaron.
I've spent some time with our refurbished SII and felt like maybe I would recommend that as the most affordable taste of high end sweetness. Are the people here just not willing to trust refurbs (or used)?
MVNO's on the GSM side are out there, but only T-Mobile has developed a Sprint-like amount of them. My wife has a phone on Consumer Cellular and they are probably one of the better ATT MVNO's. I like Spot Mobile on the T-Mobile side of things along with Lyca Mobile.
Refurbished phones are an outstanding way to save quite a bit of money. Does Ting offer refurbished S2's? Used phones can be a mixed bag. Swappa is an excellent site for buying used phones along with Glyde.
@Michael see the customer is always right, jk. My master plan is to get the Ubuntu phone early next year, you guys should save your money till then! :)
@William b, What about the apps? you may not find many for an Ubuntu phones...I better stay with either Andoid, IOS, or Windows phones...
@Michael, to me the deal breaker for that phone is lack of lte. Sprints 3g network is simply not good enough anymore even with the upgrades they are doing with network vision. I also live in texas where the lte has been pretty much upgraded everywhere already so I actually get to use the new network. With a smartphone data is the most important thing to have and the difference between 3g and lte is massive.
Another problem with buying phones on ting is not being able to easily recoup value when we sell. We really need a good marketplace to be able to list our phones at to help recoup some of that cost. Kinda funny and sad at the same time when you try to sell at glyde you see sprint devices listed but not ting. Right now I have been just giving my old phones to family members. Not the worst thing to do but that was how I used to finance my next purchase was selling the old thing. Again another one of those value conscious things we can't do here.
You also need a good reasonably high end slider. Some people cannot use a virtual keyboard.
My Samsung Galaxy S Epic 4G is a good phone, but getting quite old at this point in time.
@Raul, they're working on it right now. Android and Ubuntu are both based on Linux and it will be very easy for app developers that already make Android apps to make a Ubuntu version.
How would you guys like to buy a phone that is also your computer? That means instead of buying a PC AND a phone you just buy a phone. You save a bunch of $ and your phone and PC is integrated with your phone.
@ Michael Goldstein, you say "I completely agree with that. I feel like we keep hearing about innovation at mid-range price level and then everything seems to be at the S4, HTC One, iPhone sort of price level." then why has there been No recent additions to the BYOSD line up? Seems the latest phone would be the Optimus G, if you go by Sprint release date. Plenty of Sprint handsets could be added to the BYOSD which at least keeps device costs reasonable when you have the ability to BYOD a newer used device.I call it bogus that there are any real technical issues, other than the lack of want, that could not be solved yesterday in order to bring over any of the latest releases. So when are we going to see new additions to the BYOSD line up? How about some of the ZTE and Kyocera Sprint devices?
@Michael, I have never been a fan of getting things refurbished but when I switched to Ting I got a refurbished Samsung Transform Ultra since I figured I would be upgrading to a newer phone when one I liked became available. Well the first one I received nobody could hear me(defective mic i guess). I had my mom join Ting a short time later and her refurb phone had like 0 battery life. In both cases Ting took care of it by replacing my phone and her battery but I just do not trust refurbished devices.
Also, I switched from Verizon and previously had the Galaxy Nexus. I couldn't justify buying another galaxy nexus when making the switch to Ting because I figured a newer one would be coming before too long (with a reasonable price). Unfortunately that hasn't happened and I am still stuck with this transform.
@Chris Bryan, we do occasionally add devices to BYOSD. Our network provider does protect some new devices, but not many. We should see a bunch added in the next month. It is not technical at (clearly). BYOSD is not even a year old, and there are still some kinks in the system, but we expect it only to get better. Hope that helps!
Can we stay on topic please? Ting! Moto X! When will you be taking my money???
Right now, its up.
What part of this do you not understand?9-17-13 "We are waiting for final confirmation, but we will take pre-orders this week, and I expect fulfillment will happen in 2-4 weeks. There will be a device update on our blog tomorrow or Thursday. Hope that helps!"
There was no device update "tomorrow" or Thursday. Well, doesn't matter now!
$565, *sigh*. As much as I love Ting I may give Republic Wireless a try.
The black one is listed as "ships in 2-4 weeks" but the white one doesn't say that. Does that mean that the white one will ship immediately, or is that an error?
Well, never mind. Either I imagined it or it's already been fixed.
Yay - got mine on order ;-)
Ironically, the device alert email blast announcing that it is available arrived 3 minutes after my purchase confirmation did - LOL.
"The Moto X, Motorolla's new flagship device"
Spell checker needed on Devices page - Incorrect for both color phones.
Republics $299 motox is very appealing compared to tings $565. However, for me, I like the ting option of a little 3G data (I use about 100 MB a month). With republic it's either $10 with no 3G data or $25 with 3G. (Republic does allow switching plans twice a month)
EASY DECISION; REPUBLIC WILL NOW GET MY BUSINESS AS $565. IS UNACCEPTABLE. PERIOD. I AM VERY DISAPPOINTED WITH MOTOROLA AND WILL RETHINK EVEN GETTING THE X!
I'm starting to think that Republic's plan may not be sustainable, depending on how much loss they are taking on for that phone. You also have to wonder if they get a substantial amount of new customers that decide not to use wi-fi as much, wont they actually be taking on a loss for the service too? How will they kick any abusers off the service without generating negative PR? It seems to be a very tricky situation for them, but I do hope they have success.
Are we going to be able to BYOD with the Moto X from Sprint? I hope so.
Just curious, aside from saving $15, what would be the point of BYOD from Sprint?
I will agree with Jennifer, but only that $565 is "unacceptable" or in my opinion, ludicrous, but I certainly would not switch to RW and their quirky service because of a silly phone. And I was just going to bring my son over to Ting, right back into decision limbo again, lol. Heck, I could revamp his comp with a new motherboard, video card and power supply for less than this Moto-x or any phone at that price + and he would be in gamer heaven. Seems pathetic what people will pay for a phone.@ Nick, what phone has been able to be BYOD lately? Looks like Ting is going to be following the Virgin/Boost model where you have to wait a year before you see a new device added, in Ting's case for BYOD. Just maybe VM/Boost will also subsidize the Moto-X as $299 sounds reasonable and right up their alley?
Support Ticket System by Zendesk