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Will Samsung Galaxy Note 3 be added soon?

Robert Chang
asked this on August 01, 2013 16:00

With the imminent release of Samsung Galaxy Note 3, will Ting be adding it to the list of devices as soon as the phone is released?

 

Comments

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Katie Lai
Ting

Hi Robert,

We haven't heard from Sprint about this device yet, but rest assured that when we do, we'll post about it on our blog!

August 01, 2013 16:03
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Derek Pomery

Oooh. ♥ ♥ ♥ on the Galaxy Note specs. 

Yeah.  Totally hope Sprint picks this one up.  I think this is when I'm finally going to splurge on a non-cheapo phone.

Exynos 5420/Snapdragon 800 SoC, 5.7" Super AMOLED Full HD Display, 3GB RAM, 13MP with UHD recording, Android 4.3, 3200mAh battery, 168g.

Replaces my prior phablet obsessions easily.  I love their pressure-sensitive stylus on the Note series, and they've increased what you can do w/ it.

September 04, 2013 15:21
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Derek Pomery

So, AT&T is sending these out starting October 1st.  Sprint still has a "coming soon" - if Ting doesn't get first crack at these, presumably I can just buy/pre-order one off of Sprint's website in the next week or two, and then activate it on Ting, right?

September 10, 2013 15:30
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Henry Abey
Ting

Hi Derek, we likely won't have this device available for the Bring Your Own Device program when it first launches. You can keep an eye on the list of approved devices or our blog for any updates or announcements.

September 10, 2013 16:15
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Andrew Katzenberger

Ting has had a good record on having new samsung devices coming to ting. Do you think it will happen when the note 3 launches? I have 2 people wanting to switch to ting and one of them wants the note 3.

September 30, 2013 23:42
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Jay Ohman

My wife and I will be switching to Ting when the Note 3 becomes available.

 

October 01, 2013 03:14
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Henry Abey
Ting
Check Answer

Hi Andrew and Jay, good news: the Galaxy Note 3 will be coming to Ting! We announced a few weeks ago that we'll be getting it soon. Keep your eyes on our devices page for it to be added for sale, or you can sign up for device alerts with the "Follow Us" link on Ting.com. We hope to have it for BYOD but don't have any time frames for new BYOD devices.

October 01, 2013 09:44
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Jay Ohman

Thanks Henry, the info is appreciated!

Two quick questions:
- Your last sentence, I'm not sure of the difference between "BYOD" and "new BYOD".   The announcement states "Both of these brand new Samsung gadgets will be coming to Ting in early October."  Does that mean I'll be able to purchase the Glaxy Note 3 through the Ting store in early October?
- On the devices page, I am not finding a "Notify Me" for the Galaxy Note 3 (only the iPhone), am I blind?

Thanks again Henry!!

 

October 01, 2013 14:25
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Brennan Valenzuela
Ting

Henry meant that we don't have any news regarding adding more devices to our BYOD list, including the Galaxy Note 3.

The phone should be released to the public later this month, available from our Buy Devices page.

The "Notify Me" is strictly for the iPhone. The iPhone generates more inquires over any other phone, in our forums, across social media, and our blog comments than any other device by 7 million percent. Give or take.

October 02, 2013 09:29
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Michael Whitworth

I'm ready to order two Galaxy Note 3 devices as soon as they become available.

October 09, 2013 22:28
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Robert Chang

The wait is killing me. Take my money! Now! :D

October 09, 2013 23:16
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Theresa Sauer

I've been waiting to buy the Note 3 from Ting since it became available for Sprint last Friday. The wait is killing me too. Maybe it'll be up tomorrow, idk...

October 10, 2013 23:35
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Daniel Cheung

I'm waiting for the note 3 to hit the Ting store as well, its the only thing keeping me from joining ting right now. I'v been waiting since Sprint announced they will be getting the device.  

October 16, 2013 09:51
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Jay Ohman

Yeah! I see the Note 3 is now available!  Of course "ships by Nov. 6" seems like an eternity.

2 questions before I "Buy It Now":
- Is this the same flavor (model) of Note 3 as on the Sprint site?    That Sprint phone is listed as Worldmode, which if I understand correctly is capable of GSM which will allow me to use the phone in Europe with a European SIM.  (The Ting specs list "Frequency" as just "CDMA 800/1900, LTE 1900 MHz", no mention of GSM).
- If the Note 3 phone sold by Ting is indeed Worldmode, will the phone come "unlocked" for use with a foreign SIM.  (or what will it take to get the phone "unlocked"?).

If this phone is NOT Worldmode capable, then can you point me to a resource where I can purchase a Note 3 for BYOD that will meet my needs?

Thanks!!

October 21, 2013 08:43
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Siham Mohammed
Ting

Hi Jay,

Good questions! The Note 3 that is sold on our site is identical to the one sold on Sprint. It is a world phone and can support both GSM and CDMA networks. In terms of whether or not it comes with an embedded or removable SIM, that is something we would still need to test out before providing you with a solid answer.

We can still unlock the device for voice and text usage - simply send us an email once you receive the phone and we'll take care of the rest.

October 22, 2013 15:04
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Robert Chang

There are now rampant reports of call drops and audio quality issues with the Sprint Note 3's, and since ting is technically Sprint in network and hardware, what can you guys do about this? Or are you at the mercy of Sprint and whatever they do trickles down to ting?

October 22, 2013 15:10
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Brennan Valenzuela
Ting

Hey Robert, we run off the Sprint network so their performance is our performance. However, if you are experiencing signal problems, it's best to reach out to us so we can investigate whether it's a problem on the device or the network.

October 22, 2013 15:16
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Derek Pomery

WRT call quality, I guess he's referring to this thread.

https://community.sprint.com/baw/thread/135660?tstart=0

October 22, 2013 15:39
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Brennan Valenzuela
Ting

If we still find a problem (we still have to attempt the troubleshooting, just to be safe, we never want to assume), we can flag towers for a team of Sprint engineers to be sent out.

October 22, 2013 16:00
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Michael Holmes

I've had my Note 3 for over a week now, and  4G is still not working.  Does ting have an update on when they will resolve their issues with this phone?

November 23, 2013 13:56
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Sam Coulombe
Ting

Hey Michael, I see that you have been working with a few team members on this connectivity issue. We are monitoring this and will updates you as more information comes in. 

November 23, 2013 16:41
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James Gray

I'm not seeing any Note 3's in the store.  Is there an ETA on when you will have more?

March 14, 2014 15:46
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Renny Malone
Ting

Hi James,

We don't have an ETA at the moment, but it shouldn't be long! It will be on our devices page as soon as we have it in stock.

March 16, 2014 13:28
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Sean Butterfield

I don't know if you had any between March 16th and now, but if so, you're out of stock again.  Do you expect to get more in within the next week?  

I need to order one for activation on Ting due to a cracked screen on my present device.  If I can't separately order and BYOD a Sprint-branded device, I will have to go the T-Mobile and GSM route instead, sadly.  Please let me know if you'll have it in soon (or if I can safely BYOD a Sprint device yet).

April 13, 2014 20:35
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Martin Mitchell
Ting

Hi Sean.  We're working on getting the black ones into stock, but unfortunately we don't have an ETA as yet.  The Note 3 isn't on our BYOD list yet (but we're working on that too!)

April 14, 2014 09:09