You asked, we answered--you can now bring your eligible iPhone to Ting! If you need answers to some of your burning questions about making the leap to Ting with your iPhone in hand, just check out the FAQ below.
Need an iPhone? We can help with that!
We can't sell you an iPhone yet, but we can point you in the right direction.
You can purchase a qualifying device from our preferred partner, Glyde. They make it super easy to get yourself an iPhone 4 or iPhone 4S that you can bring to Ting.
Prefer to weigh more options? That's fine too. Feel free to check out some other online retailers like:
If you've already got an iPhone, you'll want to keep on reading.
Which iPhones can I bring to Ting?
For now you can bring qualifying iPhone 4 and 4S to Ting. To check if your device qualifies, follow these two steps;
1. Check your model numbers which you can find in small print on the back of your phone (the model will start with the letter A followed by 4 digits). Your model will need to be an A1349 and A1387 to work on Ting.
2. Confirm that you can bring your specific device to Ting by using our ESN checker. Simply type your device's ESN into our handy checker and we will email you the results.
How do I find my ESN?
To find the ESN or MEID of your phone:
Settings > General > About > MEID
NOTE: Your MEID will be listed in the hex form on your phone so compare it to the MEID HEX in your Ting account.
My iPhone model is in the Whitelist but I get an error when I try to add it to my account.
Contact us here with your ESN/MEID so we can check on it for you.
I have an iPhone that's not a Sprint device. Can I bring it to Ting?
No, your iPhone must be a Sprint device in order to work with Ting.
What if I have an unlocked iPhone? Can I bring that to Ting?
"Unlocking" is generally something that's done to GSM phones or phones that use SIM cards to get their carrier information. As long as your phone is a Sprint CDMA device then it will work with Ting. If you've checked the model number and MEID number, please let us know and we'll help you determine if your device qualifies or not.
Will I be able to use my unlocked iPhone internationally?
Yes. You'll need to contact Ting before you travel so that we can change those settings for you.
I did a jailbreak on my iPhone, can I still bring it to Ting?
A jailbroken iPhone may work on Ting, but we can't guarantee that. Of course, jailbreaking an iPhone, much like rooting an Android phone, voids its warranty.
Do I need a special data plan for my iPhone and if so, what is the pricing?
Good news! Our data prices are the same for all devices used on Ting.
I've brought Android devices to Ting already, is the process different for this device?
Bringing an iPhone to Ting is a lot like bringing an Android device or feature phone. Once the phone has been added to Ting though, you simply need to restart the phone and run a network reset and a profile update to get it working.