You asked, we answered--you can now bring your eligible iPhone to Ting! If you need answers to some of your burning questions about making the leap to Ting with your iPhone in hand, just check out the FAQ below.
Need an iPhone? We can help with that!
We can't sell you an iPhone yet, but we can point you in the right direction.
You can purchase a qualifying device from our preferred partner, Glyde. They make it super easy to get yourself an iPhone 4,iPhone 4S or iPhone 5 that you can bring to Ting.
Prefer to weigh more options? That's fine too. Feel free to check out some other online retailers like:
If you've already got an iPhone, you'll want to keep on reading.
iPhone 5 nano-SIM Cards
Every new iPhone 5 should come with a removable nano-SIM already installed. This nano-SIM will not work in any other device and is required for activation.
If you're purchasing an iPhone 5, please confirm with the seller that the original nano-SIM is with the device.
If you have purchased an iPhone 5 and it does not have a nano-SIM, you will need to purchase one. We are not currently selling iPhone 5 nano-SIMs (though we hope to soon), but you should be able to get one from your local Apple Store or Best Buy. The correct part number for the nano-SIM is SIMGLW406R / CZ2104LWR.
The nano-SIM part numbers SIMGLW406C / CZ2104LWC and SIMGLW416C / CZ2114LWC will not work in the iPhone 5; they only work in the iPhone 5C and 5S.
Which iPhones can I bring to Ting?
For now you can bring qualifying iPhone 4, iPhone 4S and iPhone 5 to Ting. To check if your device qualifies, follow these two steps;
1. Check your model number, which you can find in small print on the back of your phone (the model will start with the letter A followed by 4 digits). Your model will need to be one of the following to work on Ting:
iPhone 5: Make sure to note your ICCID as well. You'll need that to activate your device.
NOTE: Your MEID will be listed in the hex form on your phone so compare it to the MEID HEX in your Ting account.
What about the iPhone 5C and 5S?
Patience, Padawan learner. We hope to be able to bring those over to Ting around September of this year, but of course, that's just an estimate. We'll announce as soon as it's a sure thing.
My iPhone model is in the Whitelist but I get an error when I try to add it to my account.
Contact us here with your ESN/MEID so we can check on it for you.
I have an iPhone that's not a Sprint®* device. Can I bring it to Ting?
No, your iPhone must be a device in order to work with Ting.
What if I have an unlocked iPhone? Can I bring that to Ting?
"Unlocking" is generally something that's done to GSM phones or phones that use SIM cards to get their carrier information. As long as your phone is a CDMA device then it will work with Ting. If you've checked the model number and MEID number, please let us know and we'll help you determine if your device qualifies or not.
Will I be able to use my unlocked iPhone internationally?
Yes, if you have an iPhone 4S or 5; the iPhone 4 cannot be unlocked for international travel. You'll need to contact Ting before you travel so that we can change those settings for you.
I did a jailbreak on my iPhone, can I still bring it to Ting?
A jailbroken iPhone may work on Ting, but we can't guarantee that. Of course, jailbreaking an iPhone, much like rooting an Android phone, voids its warranty.
Do I need a special data plan for my iPhone and if so, what is the pricing?
Good news! Our data prices are the same for all devices used on Ting.
I've brought Android devices to Ting already, is the process different for this device?
Bringing an iPhone to Ting is a lot like bringing an Android device or feature phone. Once the phone has been added to Ting though, you simply need to restart the phone and run a network reset and a profile update to get it working.