Accessing the Ting Voice Portal

This feature is limited release.
Ting Voice is only available to a select group of limited release participants. If you are not participating, this article does not apply!

The Ting Voice Portal is where you can control who can contact you, how they will reach you, and when they can reach you. Many features can also be managed by dialing star codes. 

As an Account Manager or Admin user, you also have access to manage not only your own services but those of other users on the account. You may also have access to manage Auto-Attendants and Phone Numbers (E911 addresses). If you don’t see those sections in the menu, please contact Customer Support for assistance.

Logging In

An email was sent to you from containing your username, a link to create your password, and the portal URL. Keep that email safe so you can refer to it later. If you haven’t received it, contact Customer Support via email at or by phone at 1-844-846-4994 (or dial 611 from your Ting phone).

  1. Go to
  2. Enter your username or email address and password. 
  3. Check Remember Me to save your username and password.
  4. Click Login.

Forgot Password

If you can't log in, click Forgot Password? and an email will be sent to you with a link to reset it. Your new password must be 8–16 characters long and include uppercase and lowercase letters and at least one number. It cannot contain any part of your username.

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