Last updated by Keith Beegan
Where are these upgrades happening?
Our GSM network provider, who shall not be named for legal reasons, has begun decommissioning their 3G network in the New York/New Jersey, Carolinas, and Texas areas.
When are these upgrades happening?
The big network bosses have notified us that the decommission will begin sometime between March 15th and March 31st, although we don't have specific timeframes for the affected devices.
Which devices are affected by these upgrades?
We have identified a number of devices using our GSM network in these areas that will be affected:
- iPhone 3G
- iPhone 3GS
- iPhone 4
- iPhone 4S
- iPhone 5 (CDMA)
- iPad 3
- BLU Dash 5.0
- BLU Neo 4.5
- BLU Studio 5.0
- BLU Studio 5.5
- BLU Vivo 4.8
- Microsoft Lumia 435 Victoria
- Blackberry 9800
- Samsung Galaxy SII
- Samsung I997 Infuse
What effect will these upgrades have on your service?
3G data services will no longer be available in these areas if you are using one of the above devices. Affected customers will be degraded to 2G data speeds (which offers up to a max of 128Kbps) once the tower upgrades have been completed.
If your device is LTE-capable, then you will be able to use LTE data services (Up to 150Mbps) as long as LTE coverage is available in your area.
We are happy to confirm that talk and text services will continue to work as normal.
What can you do?
It is possible that your phone will take CDMA SIM card so you can move from our GSM network to our CDMA network. Please use the BYOD checker - ting.com/byod - and check our coverage map - ting.com/coverage - to see if this option is right for you.
There are many other options available so that you are not stranded with a 2G-only device with Ting:
- First and foremost, we always recommend that you pick up one of the devices for sale on our shop page because they will be fully com.
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