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Puerto Rico and other US Territories FAQ

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Last updated by Suzanne Thomas

Ting services Puerto Rico and the other four inhabited US territories—Guam, Northern Mariana Islands, US Virgin Islands and Samoa.

Puerto Rico and US Virgin Islands are the same as the rest of US; in that, there are no surcharges to call to, from or within them. You can also activate while you are in Puerto Rico or US Virgin Islands, but we do not ship to Puerto Rico or the US Virgin Islands.

Currently, there are only additional charges when calling Samoa, please check our calling outside the US page for rates. When traveling to these other three US territories, international roaming charges apply.

 

1. Does Ting Offer Service in Puerto Rico and other US Territories?

Ting offers standard GSM and CDMA coverage in Puerto Rico and US Virgin Islands, please check our coverage maps.

The other 3 inhabited states are international roaming areas, therefore, coverage is only available on our GSM network.  Please see the following articles for information on coverage and rates:

2. Can I activate my device in Puerto Rico and other US Territories?

GSM and CDMA activations can be done in Puerto Rico and US Virgin Islands but not the other 3 US Territories.

3. Are there any surcharges to call Puerto Rico and other US Territories?

There are no surcharges to call Puerto Rico, Guam, Northern Mariana Islands or the U.S. Virgin Islands. Long distance charges apply when calling Samoa. Please see our international calling rates page for rates.

4. Are there any surcharges to call from Puerto Rico and other US Territories?

There are no surcharges to call the US from Puerto Rico or US Virgin Islands on either of our networks.  If you're calling from Guam, Samoa or the Northern Mariana Islands, please see our international roaming rates page.

Currently, we only offer GSM international roaming, but there are some suggestions we can offer if you have a CDMA phone or if you might want to save some money while traveling

5. Does Ting ship to Puerto Rico and other US Territories?

We do not ship to Puerto Rico or any of the other US Territories, but we can check to see if we can bring a phone you already have.

6. Can I use a credit card issued in Puerto Rico and other US Territories?

Credit cards with billing addresses in Puerto Rico are accepted but not those with billing addresses in the other US Territories.  Please refer to our Credit Cards and Payments FAQ.

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