Puerto Rico and other US Territories FAQ

Ting services Puerto Rico and the other four inhabited U.S. territories—Guam, Northern Mariana Islands, U.S. Virgin Islands, and Samoa.

Puerto Rico and U.S. Virgin Islands are the same as the rest of the U.S.; there are no surcharges to call to, from, or within them. You can also activate while in Puerto Rico or U.S. Virgin Islands, but we do not ship to Puerto Rico or the U.S. Virgin Islands.

Currently, there are only additional charges when calling Samoa. When traveling to these other three U.S. territories, international roaming charges apply.

Does Ting offer service in Puerto Rico and other U.S. Territories?

Ting offers standard coverage in Puerto Rico and U.S. Virgin Islands. The other three inhabited states are international roaming areas, so coverage is only available on our GSM network. Please see the following articles for information on coverage and rates:

Can I activate my device in Puerto Rico and other U.S. Territories?

You can activate in Puerto Rico and U.S. Virgin Islands but not the other three U.S. Territories.

Are there any surcharges to call Puerto Rico and other U.S. Territories?

There are no surcharges to call Puerto Rico, Guam, Northern Mariana Islands, or the U.S. Virgin Islands. Long-distance charges apply when calling Samoa. 

Are there any surcharges to call from Puerto Rico and other U.S. Territories?

There are no surcharges to call the U.S. from Puerto Rico or U.S. Virgin Islands on either of our networks. If you're calling from Guam, Samoa or the Northern Mariana Islands, please see our international roaming rates page.

Currently, we only offer GSM international roaming, but there are some suggestions we can offer if you have a CDMA phone or if you might want to save some money while traveling

Does Ting ship to Puerto Rico and other U.S. Territories?

We do not ship to Puerto Rico or any of the other U.S. Territories, but we can check to see if we can bring a phone you already have.

Can I use a credit card issued in Puerto Rico and other U.S. Territories?

Credit cards with billing addresses in Puerto Rico are accepted but not those with billing addresses in the other U.S. Territories. Please refer to our Credit Cards and Payments FAQ.

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