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Puerto Rico and other US Territories FAQs

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Last updated by Suzanne Thomas

Ting services Puerto Rico and the other four inhabited US territories (Guam, Northern Mariana Islands, US Virgin Islands and Samoa).

Puerto Rico and US Virgin Islands are the same as the rest of US; in that, there are no surcharges to call to, from or within them. You can also activate while you are in Puerto Rico or US Virgin Islands (coverage dependent), but we do not ship to Puerto Rico or the US Virgin Islands (BYOD only).

Currently, there are only additional charges when calling Samoa, please check our calling outside the US page for rates. When traveling to these other three US territories, international roaming charges apply.

Note: This is as of October 2017 with the free international long distance to 60 countries promo running. If that changes, charges did previously apply to long distance calls to Northern Mariana and Guam.

 

Does Ting Offer Service in Puerto Rico and other US Territories?

Ting offers standard GSM and CDMA coverage in Puerto Rico and US Virgin Islands, please check our coverage maps (GSM, CDMA

The other 3 inhabited states are international roaming areas, therefore, coverage is only available on our GSM network.  Please see the following articles for information on coverage and rates:

 

Can I activate my device in Puerto Rico and other US Territories?

GSM and CDMA activations can be done in Puerto Rico and US Virgin Islands (coverage dependent) but not the other 3 US Territories.

 

Are there any surcharges to call Puerto Rico and other US Territories?

Currently, there are no surcharges to call Puerto Rico, Guam, Northern Mariana Islands or the U.S. Virgin Islands. Long distance charges apply when calling Samoa. Please see our international calling rates page for rates.

Note: This is as of October 2017 with the free international long distance to 60 countries promo running. If that changes, charges did previously apply to long distance calls to Northern Mariana and Guam.

 

Are there any surcharges to call from Puerto Rico and other US Territories?

There are no surcharges to call the US from Puerto Rico or US Virgin Islands  If calling outside of the US, please see our international calling rates page.

We do not offer international roaming on our CDMA network, therefore calls cannot be made from the other US Territories.  

On our GSM network, calls from the US Territories (with the exception of Puerto Rico and USVI) would incur surcharges as outlined on our traveling outside the USA page.

 

Does Ting ship to Puerto Rico and other US Territories?

We do not ship to Puerto Rico or any of the other US Territories.

We do however accept phones purchased there, standard BYOD eligibility applies.  Please refer to the following articles:

 

Can I use a credit card issued in Puerto Rico and other US Territories?

Credit cards with billing addresses in Puerto Rico are accepted but not those with billing addresses in the other US Territories.  Please refer to our Credit Cards and Payments FAQ.

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