Getting Started with Ting Internet

Learn more about signing up for Ting Internet and bringing Ting to your town!

How do I apply for the Affordable Connectivity Program (ACP)?

The ACP provides qualifying households with the highest internet speed available in your market and a free router rental -- all for $0/month based on eligibility criteria.
We're here to help you figure out if you can get it and how to apply it to your account.

The Affordable Connectivity Program (ACP) is designed to assist households with an income at or below 200% of Federal Poverty Guidelines. You can also qualify if your household participates in certain federal assistance programs like Medicaid or is receiving WIC benefits. The aim of the program is to make broadband affordable for the many Americans who rely on it for work, school, health care, and more.

Additional Discounts

Enrolling in ACP allows you to obtain the highest internet speed available in your market and a free router rental -- all for $0/month based on eligibility criteria.

All eligible ACP customers also get a one-time $100 device credit. More information can about the one-time device credit can be found in the Affordable Connectivity Program FAQ.

Note: The ACP replaced the Emergency Broadband Benefit Program (EBB) on December 31, 2021.

New customers only: Sign up for Ting Internet.

You must have an active Ting Internet service to receive the ACP discount through Ting Internet. Once our team receives your order and confirms your address is serviceable, we’ll reach out to schedule your installation.

If you submit your ACP information to us prior to your service activation, we will mark your application status as "on hold" until after the installation is complete.


How do I apply for ACP?

Step-by-step instructions are below, but please note:

You must first enroll for the ACP program through a government process. Only after you have already enrolled in the ACP program can Ting verify and apply the benefits for you to receive the discount on your bill.


  1. Check eligibility with the USAC

    Verify your eligibility on the USAC Affordable Connectivity Program (ACP) website.

    For full eligibility criteria

    To see if you qualify for ACP, go to the USAC's Affordable Connectivity Program's Do I Qualify? page.


  2. Register with the National Verifier

    If you're eligible for the Affordable Connectivity Program, you must first enroll and provide documentation through the FCC's National Verifier website, a tool that the U.S. government created for this purpose.


  3. Fill out the Ting ACP discount form

    Once you've qualified with the National Verifier, fill out the Ting ACP discount form. We will verify your eligibility and apply the ACP monthly discount to your account. Your internet plan and router rental will appear on your invoice at $0/month.


  4. Applying the discount to your Ting Internet account

    Once you've successfully completed the National Verifier and the Ting Internet form above, we'll work behind the scenes to get you approved on our end.

    We will email you within three business days to confirm we have successfully applied the Affordable Connectivity Program discount to your account. If we run into any errors with the application, we may reach out to ask some clarifying questions as well.

Learn more

To learn more about the ACP enrollment process visit the Ting ACP info page.

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