Last updated by Isabel M
As of April 30, 2014, picture and video messaging is no longer an offered service on the CDMA feature phones listed below.
This means that you won't be able to send or receive picture or video or other media messages in the messaging feature of affected devices.
Check out the complete list of the affected devices below. It's ordered alphabetically top to bottom. You can also use your browser's search function to find your model (Control + F on a PC, Command + F on a Mac).
Why is this service being discontinued?
Picture messaging for feature phones was a service offered before the development of smartphones, when other options still weren't available. Now that there are faster, more efficient ways to send pictures from phones, this service is no longer being offered.
Is there anything I need to do if I have an affected device?
No. Picture messaging will simply stop working on your device and the option will no longer show up in your device's settings (in your online account).
What can I do if I still want to send picture or video messages?
If you'd like to continue using picture or video messaging, you have a couple options.
- Most feature phones support some sort of email capability, either with an app or in the browser. You can send pictures or other media by attaching them to an email.
- You can try downloading a messaging app that supports picture messaging. Having said that, we tested out some apps (Nimbuzz, WeChat Messenger, WeChat Messenger Turbo, Tango Text and BBM Messenger for Java) on the Sanyo 3810, with little success. You can try using a different third party messaging app, but you also may want to avoid the potential frustration.
- If you have a phone that can't send email or download a replacement app, you'll need to switch to a phone that's mms capable. You can either move to a relatively inexpensive smartphone, like the Kyocera Rise, or you can bring something to Ting that suits your needs.
Does this affect my regular text or sms messaging?
Not at all. You can still send regular text messages as usual.