Tethering (or hotspot) is a method which allows other devices, like a computer or tablet, to use your phone's connection to the cellular data network in order to access the Internet. Tethering can be connected via WiFi, Bluetooth or USB connection. While using your device as a personal hotspot will always be wireless.

 How to enable tethering/hotspot on your Ting account

If your device is capable of tethering that option will be listed in the Megabytes section of its settings page in your Ting account. Make sure the option is "Enabled". If tethering isn't an option on your device, then the option will not show up in your device settings at all.

How do I know if my phone supports tethering?

All smartphones sold by Ting can tether unless stated otherwise in the device information. Feature phones, as a rule, cannot tether.

If you're getting ready to purchase a device for BYOD, then you'll want to check the specifications for that device to see if it supports tethering or Wi-Fi Hotspot.

Are there any extra fees for tethering?

There are no extra fees for having the tethering feature enabled on your account. However, any data you use while your phone is tethered will be billed.

Will I see the data usage from tethering split out on my bill?

No. Just like the cable company, they can tell you that you watched TV, but not what you watched. We can tell that you've used data and we can even tell you which device on your account incurred the data usage, but we don't know whether you were watching a video on your phone or tethered to your computer so you could watch a video that way.

How can I keep on top of my data usage while tethering or using a personal hotspot?

While tethering it's a good idea to have usage alerts set up on the account. Just keep in mind, if your device is in the middle of a process that uses data (i.e. downloading a file, watching a continuous playlist of videos or an app running in the background) that process will need to complete before an alert is sent or a hard cap kicks in.

While the cost of services like Netflix or Hulu are relatively low and static, they incur data usage if you use them while tethered to your phone. We recommend against using these types of services while tethered to your phone unless you are very clear on the data costs it's likely to incur. To get a sense of how different activities stack up in terms of data usage, try out our usage calculator.

Can my phone be connected to another Wi-Fi network while tethering or using a personal hotspot?

No. Your phone cannot be connected to another Wi-Fi network while you are using it as a hotspot and, generally, there's no reason to try that. If there's a Wi-Fi network available and your computer or tablet is Wi-Fi capable, then you should just connect those devices to that network directly.

Are there any restrictions on tethering or personal hotspots?

Tethering is not an option while roaming domestically and may not be available while roaming internationally.

How do I enable tethering or personal hotspot on my phone?

Android phone

Some Android phones will have the hotspot option right in the main settings menu where it's easy to find, but the location of the feature will vary from phone to phone. The images below show the step-by-step of enabling your hotspot on a phone where the location of the feature is less obvious:

  1. Disable Wi-Fi
  2. Enable Mobile data
  3. Tap More
  4. Tap Mobile network sharing
  5. Tap Mobile Hotspot to enable wireless tethering
  6. Tap Mobile Hotspot settings to set your phone's Wi-Fi network name and password

On your computer or other wireless phones, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

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iPhone

Enabling the hotspot on your iPhone is simple:

  1. Tap the Settings app
  2. Disable Wi-Fi
  3. Tap Cellular and then enable Data
  4. Go back to the main settings menu and tap Personal Hotspot (you can also access the hotspot option from within the Cellular menu)
  5. Slide the Personal Hotspot button to the ON position
  6. You may be prompted to Turn on Wi-Fi and Bluetooth tethering

On your computer or other wireless devices, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

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Windows Phone

  1. Go to the Settings menu and disable Wi-Fi
  2. Go back to the Settings menu, tap Cellular and then set the Data Connection to ON
  3. Return to the Settings menu and tap Internet Sharing
  4. Tap the ON/OFF button to enable
  5. The Setup option will only appear once you turn the hotspot on; from there you can set your phone's Wi-Fi network name and password

On your computer or other wireless electronics, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

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 A Note About Tethering/personal hotspots on GSM devices only

3G wireless tethering is supported for GSM devices. If you are having trouble with tethering on your GSM device, confirm that you are connected to 3G or WCDMA data and not LTE or 2G (GSM).

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