Skip navigation

Wireless Tethering or Hotspotting

Follow

Last updated by Isabel M

A Note About Tethering on GSM Devices

Only 3G wireless tethering is supported for GSM devices. If you are having trouble with tethering on your GSM device, confirm that you are connected to 3G or WCDMA data and not LTE or 2G (GSM).

*********************************************************************************************************

Wireless tethering is really easy. Click on the link below to see how to do it on your phone.

Before you start though, make sure data and tethering are enabled on your Ting account.

Wireless Tethering on an Android phone

Some Android phones will have the hotspot option right in the main settings menu where it's easy to find, but the location of the feature will vary from phone to phone. The images below show the step-by-step of enabling your hotspot on a phone where the location of the feature is less obvious:

  1. Disable Wi-Fi
  2. Enable Mobile data
  3. Tap More
  4. Tap Mobile network sharing
  5. Tap Mobile Hotspot to enable wireless tethering
  6. Tap Mobile Hotspot settings to set your phone's Wi-Fi network name and password

On your computer or other wireless device, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

Wireless Tethering on an Android phone

Wireless Tethering on an iPhone

Enabling the hotspot on your iPhone is simple:

  1. Tap the Settings app
  2. Disable Wi-Fi
  3. Tap Cellular and then enable Data
  4. Go back to the main settings menu and tap Personal Hotspot (you can also access the hotspot option from within the Cellular menu)
  5. Slide the Personal Hotspot button to the ON position
  6. You may be prompted to Turn on Wi-Fi and Bluetooth tethering

On your computer or other wireless device, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

Wireless Tethering on an iPhone

Wireless Tethering on a Windows phone

  1. Go to the Settings menu and disable Wi-Fi
  2. Go back to the Settings menu, tap Cellular and then set the Data Connection to ON
  3. Return to the Settings menu and tap Internet Sharing
  4. Tap the ON/OFF button to enable
  5. The Setup option will only appear once you turn the hotspot on; from there you can set your phone's Wi-Fi network name and password

On your computer or other wireless device, simply find your phone's Wi-Fi name and select it. Once you're connected you'll be using your phone's data to access the Internet.

Wireless Tethering on a Windows phone
Have more questions? Submit a request

Comments

  • Avatar
    Amy Murray

    My phone has tethering enabled in the account but when I try to turn on the hotspot on my galaxy s3 it tells me I need to buy a tethering package. Help?!?!

  • Avatar
    Ting Help

    Hi Amy!  I see Taylor's helping you out - you're in good hands.  If anyone else is having a similar issue, please try a profile update - instructions can be found here.  If you continue to have trouble, please send us an email.

  • Avatar
    laura kopp

    I just tried to set up a personal hotspot on my iPhone 4s that is activated with Ting.  I get the message that I need to contact sprint to enable the personal Hotspot.  Am I missing something?

  • Avatar
    Renny M

    Hi Laura,

    If you are getting that message, tethering is probably not enabled for you device on your Ting account. Sign into your account at Ting.com, go to device settings and click on your phone number. On the page that comes up, make sure that there is a check mark next to "Allow other devices to tether to this device". Make sure to hit the save button at the bottom of the page if you make any changes. I will follow up with you via support request to make sure that you are up and running. Keep an eye out for an email!

  • Avatar
    Erik Goens

    I am having the same issue as Laura. I have "Can use tethering: Enable". When I attempt to setup my Hotspot i get a message of "Set Up Personal Hotspot To enable Personal Hotspot on this account, contact Carrier". I have followed the steps you have provided above but to no avail.

  • Avatar
    James Bevier

    I have a Samsung Galaxy S III and want to use it as a hot spot.  I can enable the hot spot and my laptop will connect to it.  The phone shows my laptop connected.  But the laptop can not access the internet.  It shows no IPv4 or IPv6 connection.  Changing the APN setting I can get IPv4, but no IPv6 connection.  Laptop says it does not have any DNS connection so cannot find web sites.  If I select APN setting IPv4/IPv6 then the tethering works, but the phone no longer works for calling.  Anyone have a step by step to get everything to work?

  • Avatar
    Bryce Nesbitt

    Does tethering apply equally to CDMA and GSM Ting services?

  • Avatar
    Erik Johnson

    I just thought I'd leave this here for those having trouble tethering on GSM. I have a Nexus 6 and am unable to tether unless I go into Settings -> More -> Cellular Networks -> Preferred network type and changing the setting from LTE to 3G. Tethering apparently is not supported on T-Mobile's LTE network.

     

    For what it's worth, when set to 3G your phone should (depending on network availability) connect to T-Mobile's HSPA+ network, which isn't as slow as traditional 3G networks. I was still able to get nearly 15Mbps downstream on Speedtest.net while tethering on T-Mobile's HSPA+ network.

     

    Unfortunately, this means that every time I want to tether, I need to alter this setting, and then change it back when I am done.

  • Avatar
    Erik Goens

    @erikjohnson My hero. The switch from LTE to 3G enabled tethering to work. Nice catch.

  • Avatar
    Bruce Osborne

    On some GSM phones you need to change the network type to either IPv4 or IPv6 because the default IPv4/IPv6 causes issues for many people.

  • Avatar
    Gary Perez

    @erikjohnson Thanks for sharing this information. I thought I was going crazy. Now I can enjoy tethering on my Nexus 5.

  • Avatar
    Steve Kesler

    Does anyone understand why t-mobile does not allow mvno Ting users to tether data while on their LTE network?

  • Avatar
    Rick Waller

    I wonder if this change happened post beta? I had my phone on LTE during the beta and it would allow hotspot perfectly over LTE... Was this a change to the service agreement??? Just curious since it was working and then stopped..

  • Avatar
    Daniel Moore

    I use a HTC 8XT Windows Phone and was getting a "Internet sharing isn't currently available" error. The helpful Ting Chat fellow told me to the following (I just did Step 2 and updated my network profile and now Internet Sharing is working well):

    Try both of these

    Open the dialer
    Dial # # 72786 #
    In the Service Tools menu, tap SCRTN
    Tap OK and the phone will reboot and go through Hands Free Activation

    1. Profile Update

    From the home screen swipe left to access apps and Settings
    Scroll to and select Settings
    Tap Network profile update
    Tap Update profile
    When update is complete tap Done

  • Avatar
    Susanna Decker

    I have an iPhone 5c and the "Personal Hotspot" settings section is missing. How can I get it to show up so I can put the APN in?

  • Avatar
    Jacob Moeller

    Same issue here with iPhone 5S: there isn't a "Personal Hotspot" section in the settings.

  • Avatar
    Brian McLellan

    Hi Jacob and Susanna! With the new iOS update, you can skip the Personal Hotspot section! It's no longer an APN you'll need to worry about if you have the latest iOS update.

Powered by Zendesk