Default Email App Disabled (CDMA Only)

As of January 31, 2014, Sprint®* Mobile Email, the default email application that comes installed on most feature phones, has been discontinued. To access your email on your feature phone, you can use either of the methods below.

This does not affect smartphone email applications.

Download a New Email Application

You can download a new email application from Get Jar.

In your phone's browser address bar, enter

From the home page, select Categories > Social & Messaging Applications > Email

Choose a mail application and download it

To access the application on your phone, go to the phone's Main Menu > My Stuff > Applications and login to your email from there


Access Email Using Your Phone's Browser

You can also simply access your email from your phone's browser. It'll be easier to do so using your email provider's mobile-optimized site (if they have one). We've listed a few of them below:

Yahoo -

Gmail -

Windows Live Hotmail and Outlook - or


Time Warner Road Runner -

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