Emergency Notification systems are used by counties to provide residents with phone, text or email notification of emergency situations, or other situations that warrant community notification, such as major weather events. These systems are set up and run at the county--not the network--level, and automatically include traditional landlines. If you'd like your Ting mobile number to be included, you will need to opt in by registering the number with your county's Emergency Notification System.

How do I know if my county has an Emergency Notification System?

You can either search online for “emergency notification system + your county” or "Reverse 911® system + your county". You may also check your county's website. Not all areas have an Emergency Notification System so confirm with your county to be sure. (Reverse 911® is a registered trademark of Airbus DS Communications, Inc. and is used with permission.)

How do I register my Ting number with my county's Emergency Notification System?

Once you've confirmed that your county does have an Emergency Notification System, they will generally provide a form online for registering numbers not automatically included. If they don't, you'll want to get in touch with the county to find out how to register your number.

Am I charged for Emergency Notification System calls, texts or emails?

Yes. Standard rates apply for calls and texts coming from your county's Emergency Notification System. If you receive notification by email, it will depend on whether or not your phone downloads the message while connected to the data network or if you're connected to a Wi-Fi network at the time.

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