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Bring your own device (BYOD) and sign up


Last updated by Maitlan Brouwer

Do you want to make the move to Ting? Unsure if your device will work? Need a hand getting started? We have you covered. 


1. Go to and click on BYOD.


2. If you've got a referral link, don't go directly to; use your referral link to come to the website instead. Your link should look something like this after you hit enter. Click on BYOD from there.


3. Enter your device's ESN/MEID, enter the Captcha (if prompted), then click Check. We'll check to see if your device can make the move to Ting.

4. Multi-Network phones have the ability to activate on either of the networks we operate on. If your device is capable, this is what you will see. Please note that all newer Smartphones require SIM cards for activation's as this is what will connect you to the network. 

5. Now it's time to create your Ting account.



6. Fill in the fields that appear below. The e-mail address you enter here is how we’ll communicate with you for billing and verification. Make sure it’s a valid one that you check regularly. Your password will need to be at least 10 characters long. When you've got that all filled in click Sign Up.

7. Click activate. If prompted enter your device IMEI/MEID and ICCID (SIM card number).


To complete the activation of your device, take a look at our activation guide to find the right process you require.

Have more questions? Submit a request


  • Avatar
    Nancy Holycross

    I need a SIM card before I can continue.

  • Avatar
    Bruce Osborne


    This is an old thread and Ting now has 2 services. Ting CDMA on Sprint and the new Ting GSM on T-Mobile. They use different SIM cards.You can choose your SIM at

  • Avatar
    James Virkus

    Wait, what about a Verizon device?

  • Avatar
    Bruce Osborne

    Sprint does not permit Verizon devices on Ting CDMA.
    Some domestically unlocked Verizon devices "sort of" work on Ting GSM with a Ting SIM but Verizon firmware on the phone can make configuration challenging or not possible.

  • Avatar
    Jon Hemmings

    I need a sim card can you send me one to 1*** c******* ave. b**** *****, ** ***** Jon Hemmings Thank you

  • Avatar
    Mitch Surprenant

    Hey Jon,

    I've edited your comment to remove sensitive information. Send an email to with your address, and we'd be happy to send you the right SIM card, once we figure out which one you need.

  • Avatar
    Javona Longley

    How do I get a free Sims card

  • Avatar
    R. Bryce Wong

    Hi Javona,

    Reach out to our New Signups team ( and let them know that you talked to me and that I said I offered you a free SIM card. They will get one out to you no problem!

  • Avatar
    arnetta henry

    just bought a optimus zone 3. do i need a sim card? can i get one free ?

  • Avatar
    Mitch Surprenant

    Hey Arnetta,

    You'll want to make sure the phone is unlocked from its previous carrier. The Optimus Zone 3 looks like it might be locked to Verizon Prepaid.

    Once unlocked, you can pick up a SIM card from our shop at