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Finding Your SIM Card

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Last updated by Sean Boylan

Do you have questions about what SIM card your phone needs or where to purchase one? You're in the right place. We've also included a comprehensive Ting SIM card chart at the bottom with links to our shop page.

1. I have a compatible GSM phone. Which SIM do I need?

You'll need to purchase a Ting GSM X1 SIM card from our shop page

We also offer the ability to pick up the Ting GSM X1 SIM at certain retail locations as well as other online stores.

We are happy to offer these locations as a viable alternative but also recommend calling ahead to ensure the Ting SIM is in stock at your local location. 

2. I have a Sprint® compatible phone from a third party and it doesn't have a SIM card. Which SIM do I need?

  1. Choose "SIM cards" in our Ting shop
  2. Select CDMA network
  3. Select the brand of your phone from the drop-down menu and you will be directed to the correct CDMA SIM. If your phone isn't listed, then you don't need a SIM card.

Alternatively, find your phone on our comprehensive Ting SIM card chart at the bottom. If your phone isn't listed, then you don't need a SIM card.

3. I have a Sprint®*-branded phone that I purchased from eBay, Amazon, Glyde, Newegg or another third party and it has a Sprint®*-branded SIM card already installed. Do I need a new SIM card?

If your phone already has a Sprint®*-branded SIM card installed, it is safely reusable and you don't need to purchase another one. If the SIM is active with another carrier, you will need to purchase a new SIM card.

4. I have a Sprint®*-branded phone that I purchased directly from Ting. Do I need to buy a SIM card?

If you purchased your phone directly from Ting, your phone will automatically come with a compatible SIM so you don't need to purchase another one.

5. I've ordered a Sprint®*-branded phone from a third party but I don't have it yet so I don't know if it has a SIM card installed. Should I buy a SIM?

If your phone isn't listed on our comprehensive Ting SIM card chart at the bottom, then you probably won't need to purchase a SIM card for it. Only LTE capable CDMA phones would need a SIM for activation.

If it is listed, you'll have to wait until you receive it to know for sure if it has a SIM card. If you don't want to wait, you can purchase a SIM card in advance or contact the seller to check if the phone will ship with a compatible sim card.

6. Can I reuse my SIM card once it has been used for an activation?

Yes and no.

Most CDMA SIM cards can be reused for activation as many times as needed.

Once you've activated a Ting GSM SIM card with a phone number we can help you:

  • Reactivate it with the same number for a brief period of time after it's been deactivated.

We can't

  • Transfer or port an existing number to a GSM SIM card that's already active with another number.
  • Reactivate a SIM card if you've ported your number away from it.

7. Can phones bought from Ting be unlocked?

GSM phones purchased from Ting will come automatically unlocked.

CDMA phones that have a removable SIM card can often be unlocked for international use. If you have a CDMA phone and are traveling we can assist with a CDMA SIM unlock.

Most multi-network phones sold from the Ting shop are factory unlocked. 

8. Can Ting unlock my BYOD phone?

GSM phones that you purchased through another carrier need to be unlocked by that carrier before bringing them to Ting. We provide more information on that in our Ting compatibility and unlocking Guide.  Once at Ting, those phones will remain unlocked and you'll be able to take them to any other GSM carrier that can support them.

CDMA phones that have a removable SIM card can often be unlocked for international use. If you have a CDMA phone and are traveling we can assist with a CDMA SIM unlock.

9. If I buy a SIM card from Ting can I use it with another carrier?

Ting GSM SIM cards can only be used with Ting. On the other hand, Ting CDMA SIM cards can generally be used with other carriers, assuming they will support your phone on their network.

10. What is a PUK code and what do I need it for?

A PUK code is a number associated with your Ting GSM X1 SIM card that unlocks your SIM if it's become locked.

The PUK code is printed on the credit card sized card that you pop your Ting GSM X1 SIM card out of when you first receive it.

puk_code.jpg

If your CDMA phone requests a PUK code, please get in touch with Ting support so we can assist with recovering it. 

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Ting GSM SIM card

  Ting_GSM_SIM_card.pngGet_a_Ting_Gsm_sim.png

Ting X1 GSM SIM

 Buy now from Ting shop

Check if your phone can come to Ting

IMPORTANT: Make note of your PUK code

 

 Ting CDMA SIM cards and compatible phones

 Get_A_Ting_z1_cdma_sim_card.jpg  Get_a_Ting_Z2_CDMA_SIM_card.jpg
 Ting Z1 CDMA SIM card  Ting Z2 CDMA SIM card 
 Part SIMOLW506TC   Part SIMOLW416Q
 SKU CZ410PLWC  SKU CZ4114LWQ 
 Buy now from Ting shop  Buy now from Ting shop

Apple iPad Air
Apple iPad Air 2
Apple iPad Air Refresh
Apple iPad Mini 3
Apple iPad Mini 4
Apple iPad Pro
Apple iPhone 5c**
Apple iPhone 5s**
Apple iPhone 6**
Apple iPhone 6 Plus**
Apple iPhone 6s**
Apple iPhone 7**
Apple iPhone 7 Plus**
Apple iPhone SE**
Pixel from Google**
Pixel XL from Google** 
Nexus 5X from Google** 
Nexus 6 from Google**
Nexus 6P from Google** 
Motorola Moto G4**
Motorola Moto G4 Play**
Motorola Moto G4 Plus** 
Motorola Moto G5 Plus**

Alcatel Idol 5S**
Apple iPhone 8**
Apple iPhone 8 Plus**
Apple iPhone X**
Essential PH-1**
HTC Bolt
LG G6
LG V20
LG V30
LG X Power
Motorola Moto E4**
Motorola Moto E4 Plus**
Motorola Moto X4**
Motorola Moto G5S Plus**
Motorola Moto G6
Pixel 2 from Google**
Pixel 2XL from Google**
Samsung Galaxy Note 8**
Samsung Galaxy S8**
Samsung Galaxy S8+**
ZTE Warp Elite

 


Ting micro SIM type B1

Ting micro SIM type B2

Ting micro SIM type B3

Part SIMGLW206R

Part SIMGLT207R

Part SIMGLW216R

SKU CZ2102LWR

SKU CZ2101LTR

SKU CZ2112LWR

UPC 760492013536

UPC 760492013529

UPC 760494000053

 Buy now from Ting shop

 Buy now from Ting shop

 Buy now from Ting shop

 

Apple iPad Retina
BlackBerry Q10
HTC One M7
HTC One Max
LG G Flex
LG G2
Netgear Zing
Nexus 5 from Google Play**
Samsung ATIV S Neo
Samsung Galaxy Mega
Samsung Galaxy S4
Samsung Galaxy Tab 4 7.0"

 

HTC 8XT
HTC Desire 510
HTC Desire 601
Kyocera Hydro Vibe
Kyocera Torque
LG F7
LG Optimus F3
LG Volt
Netgear 341U
Netgear Mingle
Novatel MiFi 500 LTE
Samsung Galaxy S4 mini
Samsung Galaxy Tab 3
ZTE Max
ZTE Supreme
ZTE Vital
ZTE Warp 4G

 

LG G3
LG Tribute
Nokia Lumia 635

Ting micro SIM type B4

Ting micro SIM type B5

Ting micro SIM type B6

Part SIMGLW236C

Part SIMOLW216R

Part SIMGLW226R

SKU CZ2132LWC

SKU CZ4112LWR

SKU CZ2122LWR

UPC 760492031905

UPC 854798005064

UPC 019962040443

 Buy now from Ting shop

 Buy now from Ting shop

 Buy now from Ting shop

 

LG G Flex2
LG G4
LG Tribute 2
LG Volt 2
Motorola Moto E 2nd Gen
Motorola Moto G 3rd Gen (XT1548)
Motorola Moto G4 Play**

 

Samsung Galaxy Note 3
Samsung Galaxy Note 4
Samsung Galaxy Note Edge
Samsung Galaxy Tab 4
Samsung Galaxy Tab S
Samsung Galaxy S4
Samsung Galaxy S5*** 
Samsung Core Prime

 

HTC 8XT
HTC Desire 601
Kyocera Hydro Vibe
Kyocera Torque
LG F7
LG G3 
LG Optimus F3
LG Tribute
LG Volt
Netgear 341U
Netgear Mingle
Nokia Lumia 635
Novatel MiFi 500 LTE
Samsung Galaxy S4 mini
Samsung Galaxy Tab 3
ZTE Max
ZTE Supreme
ZTE Vital
ZTE Warp 4G

Ting nano SIM type C1

Ting nano SIM type C5

Ting nano SIM type C6

Part SIMGLW406R

Part SIMGLW446C

Part SIMOLW416C

SKU CZ2104LWR

SKU CZ2144LWC

SKU CZ4114LWC

UPC 760492013512

UPC 19662040146

UPC 854798005095

 Buy now from Ting shop

 Buy now from Ting shop

 Buy now from Ting shop

 

Apple iPad mini
Apple iPhone 5
HTC One E8
HTC One M8
Moto X (1st Gen)

 

HTC One M9
LG G5
LG Stylo 2
LG Tribute 5
Motorola Moto X Pure (3rd Generation)
Motorola Moto G (3rd Generation)
Motorola Moto G4**
Motorola Moto G4 Plus**  Motorola Moto G5 Plus**  Nexus 5X from Google**
Nexus 6 from Google**
Nexus 6 from Motorola**
Nexus 6P from Google**
Pixel from Google**
Pixel XL from Google**

 

Apple iPad Air
Apple iPad Air 2
Apple iPad mini (Retina)
Apple iPad mini 3**
Apple iPad Pro**
Apple iPhone 5c**
Apple iPhone 5s**
Apple iPhone 6**
Apple iPhone 6 Plus**
Apple iPhone 6s**
Apple iPhone 6s Plus**
Apple iPhone 7**
Apple iPhone 7 Plus**
Apple iPhone SE**
Samsung Galaxy Note 5
Samsung Galaxy S6
Samsung Galaxy S6 Edge
Samsung Galaxy S6 Edge+ 
Samsung Galaxy S7
Samsung Galaxy S7 Edge
Samsung Galaxy Tab 4
Samsung J3/J7
HTC 10                         
ZTE warp elite

 

 

Ting nano SIM type C7

 Ting Nano SIM C9

 

Part SIMGLW416Q

Part  SIMOLW406TQ

 

SKU CZ2114LWQ

 SKU CZ4104TLWQ

 

UPC 019962040849

UPC 854798005156 

 

 Buy now from Ting shop

 Buy now from Ting shop 

 

 

Blackberry Keyone
HTC Bolt
LG X Power
LG V20
LG Tribute HD
Samsung Galaxy S8**
Samsung Galaxy S8+**
Sierra Gobi MC7455
iPhone 8**
iPhone 8 Plus**
Samsung Galaxy Note 8
Motorola E4**
Motorola E4 Plus**
Motorola G5S Plus**
Motorola Moto G6
Motorola Z2 Force
Samsung J3 Emerge
Samsung Galaxy Tab A
HTC U11
Google Pixel 2
Google Pixel 2 XL

 

Blu S1
Motorola Moto G6 Play
Samsung Galaxy S9
Samsung Galaxy S9+

 


**These phones may also take the Ting X1 GSM SIM card.

***The Samsung Galaxy S5 in some situations is compatible with the CDMA SIM card B1 or B5.

Glossary of Terms:

  • UICC Card SKU – This is the number that identifies this type card in our billing system.
  • UPC – This is a numeric value interpretation of the UICC Card SKU that is used in all front-end ordering systems.
  • Part Number – This is the manufacturer’s part number and is generally not used by Ting.
  • ICC ID – This is the “serial number” of the card and is unique for each card. This is the unique identification number that is paired with the phone MEID/ESN and is activated in our billing system (Ensemble)

*Sprint is a trademark of Sprint


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Comments

  • Avatar
    Ashley Aaron

    Will Ting support the Asus Zenfone 4?

  • Avatar
    Marg C

    Hi Ashley! There are no immediate plans to support that model. Remember, any device announcements will be on our Blog! 

  • Avatar
    Rick Stewart

    I saw that the Galaxy Note 3 will be available in November so I went and bought one in anticipation. Do you have an exact date for compatibility and how do I order the B2 sim card for it? Thanks!

  • Avatar
    Samantha C

    Hey there Rick, You can buy one right here and the cost of the SIM is actually a link to the shop :) 

  • Avatar
    Rick Stewart

    Thanks Sam. I have a feeling the next month is going to be the longest month of my life. :)

  • Avatar
    Andrew Mason

    What about the Apple iPhone 4s? What SIM card for that phone; just bought at Glyde.com 

  • Avatar
    Samantha C

    Hey Andrew, the iPhone 4S does not need a SIM, only the listed devices above do. 

  • Avatar
    Andrew Gillespie

    What if your device is not listed? 

  • Avatar
    Paraic O

    Hey Andrew!

    It could be that your device either doesn't need a SIM card, or isn't BYODable to Ting at the moment. If you open a help request and shoot us the ESN of your device we'll be able to better help you figure out how to get started.

  • Avatar
    Suman Subramanian

    Hi, I have a similar/follow-on question to Andrew's. I just ordered a certified Samsung Galaxy S III from Glyde after clicking on the "Buy it" link in the Ting shop. Glyde then sent me an email saying I'll have 72 hours after it arrives (in 11-13 days) to inspect and activate it. Since the S3 isn't listed above, is there any way to confirm before it arrives whether or not it'll need a SIM card? I'd like to have everything I need to activate it ready as soon as it arrives. I'm also planning to port my old # over to it and have found the needed info on your help page for that, but am still confused about whether a suitable SIM card is included with the phone or even needed. Note, my old phone's from T-Mobile, so I know my old SIM card won't work. Thanks for any info you can provide.

  • Avatar
    Suman Subramanian

    I just saw a comment on another page from a customer with the same question, and the response from Felipe S saying it's embedded in the S3, so it looks like I will be good to go. Thanks!

     

  • Avatar
    clemens bauer

    HI, I just bought an IPhone 4s on Glyde, which SIM card do I need to buy to get started on Ting?

     

    cheers

  • Avatar
    Renny M

    Hi Clemens,

    Only devices listed in the chart in the above help article require a SIM. Since the 4s is not listed there, you don't require a SIM! Once you have the device in your hands, you are ready to activate it.

  • Avatar
    Mark Gerhardt

    I just bought an HTC EVO 4G from Glyde. Will I need a SIM card from Ting?

  • Avatar
    Bruce Osborne

    Sprint HTC EVO 4G phones are WiMAX phones that do not use a SIM card.

  • Avatar
    Bruce Osborne

    Sprint HTC EVO 4G phones are WiMAX phones that do not use a SIM card.

  • Avatar
    Blake Sweeney

    Hi Ting, 

    With the Nexus 6 pre-orders starting tomorrow, do you know which nano sim it will need? I can't seem to find any reference to a C1 vs C2 sim card. Thanks!

  • Avatar
    Bruce Osborne

    Ting has not announced they will be selling this phone or allowing BYOD. They therefore have not posted what SIM is required because the phone may not work with Ting. They will likely look at it further sometime after the phone is officially released.

  • Avatar
    Blake Sweeney

    Thanks for the response. They did initially announce it and with it being Nexus-Eve, I would hope they would have an answer to this question. I'm assuming a Nano C2.

    From the Ting Blog:

    "We expect to see the first Nexus 6 devices online with Ting before the end of November."

  • Avatar
    Bruce Osborne

    That is a month away. Start a thread in the Army forum. I expect they will be testing first.

  • Avatar
    Bruce Osborne

    That is a month away. Start a thread in the Army forum. I expect they will be testing first.

  • Avatar
    Ting Help

    Hey there Blake.  Bruce is right; we have not said anything about the Nexus 6 yet because it has not yet been released.  We hope to have info for you very soon.

  • Avatar
    William EASTERDAY

    I am going to be building a cell phone using a basic SIM900A GSM. Which SIM card should I get? a type B1 or a type B2?

  • Avatar
    Bruce Osborne
    1. GSM Phones will not work on the Sprint network used by Tine.

    If you are building an LTE device, it will not be allowed on the Sprint network and therefore cannot be used on Ting. Sprint only allows devices purchased directly from them on their network, 

  • Avatar
    Felipe S

    Hey William,

    As stated above, no GSM devices would work with us as we're on Sprint's CDMA/LTE networks. To bring your own device to Ting, it has to be both a Sprint phone and listed as compatible on our BYOD list.

  • Avatar
    Mark Gerhardt

    Do I need a sim card for an LG Optimus S?

  • Avatar
    Ting Help

    Hi Mark, as long as you have a Sprint version, you'll be good to go without a SIM card.

  • Avatar
    Michael Lenz

    i read a post on Reddit (http://www.reddit.com/r/nexus6/comments/2lmg9y/getting_a_sprint_nano_sim_for_the_nexus_6_run/clwak2x) that someone who spoke to sprint care said that the Nexus 6 would use the same type of sim (CZ2124LWC) as the iPhone 6 . this is second or third hand information at best, so i guess take it with a grain of salt. Mine won't be delivered till 12/2 anyway, so i'm in no big hurry. just a bit of possible new information. 

     

  • Avatar
    Paraic O

    Hey Michael!

    We're still working on getting the SIMs for the Nexus 6 device, however as yet we don't know if we'll be able to support the device! I'm hopeful that we'll be able to support it much like its predecessor and we'll post more information about it once we know more.