Some feature phones will have their APN settings hard-coded so that they cannot be changed. If that's the case, a customer won't be able to get data on a device even if the compatibility checker may have indicated 2G data.
Before beginning these directions, insert your activated Ting GSM X1 SIM card.
- Press the Menu button
- Select Settings
- Select Connection
- Select Access Points
- Select New
- Enter APN settings
- Name: Ting
- APN: wholesale
- Leave username and password blank
- Select Done/Save
- Restart your device and wait for it to find the Ting network--this may take a minute or so
**If you got to this page by way of a link in the activation process, go back to that browser tab and click "It worked" to see your phone number.**