Last updated by Suzanne Thomas
You asked, we answered--you can now bring your eligible iPhone to Ting! If you need answers to some of your burning questions about making the leap to Ting with your iPhone in hand, just check out the FAQ below.
Got a GSM iPhone from AT&T or T-Mobile? Click here for information on bringing those devices.
iPhone Nano SIM Cards
If you're bringing over a Sprint®*-branded iPhone with a SIM card already installed then you don’t need to purchase one from Ting.
If you don't have a SIM card in your iPhone, you can purchase one from our shop page. You’ll need a SIM card to get the phone activated properly.
Click on the links below to get your CDMA SIM card or head to our shop and select your phone from the drop-down menu:
Note: iPhone 4 and iPhone 4s do not require a sim card.
1. Which CDMA iPhones can I bring to Ting?
Used, inactive Sprint® branded devices with one of the following model numbers (which can be found on the back of your phone) are compatible with the Ting CDMA network:
- iPhone 4 - model A1349
- iPhone 4S - model A1387
- iPhone 5 - model A1429
- iPhone 5c - model A1456
- iPhone 5s - model A1453
- iPhone 6 - model A1586
- iPhone 6 Plus - model A1524
- iPhone 6s - A1633 or A1688
- iPhone 6s Plus - A1634 or A1687
- iPhone SE - A1723
- iPhone 7 - A1660
- iPhone 7 Plus - A1661
- iPhone 8 - A1863
- iPhone 8 Plus - A1864
When purchasing directly from Apple, the "Buy without a carrier" SIM-free model is fully unlocked and compatible with both Ting GSM and Ting CDMA. Just grab the SIM for the Ting network you'd like to activate on.
Certain iPhone models originally purchased from AT&T, Verizon or T-Mobile are compatible with both Ting GSM and Ting CDMA. Again, just grab the SIM for the Ting network you'd like to activate on. The phone will need to be unlocked by the original carrier and cannot be part of a contract or subsidy program. The models are:
- iPhone 5C
- iPhone 5S
- iPhone 6/6+
- iPhone 6S/6S+
- iPhone SE
- iPhone 7/7+
- iPhone 8/8+
Then check your ESN/MEID/IMEI on our BYOD page. Simply enter your device's ESN/MEID and we'll let you know on the spot if your iPhone can make the move to Ting.
2. How do I find my ESN/MEID/IMEI?
To find the ESN or MEID of your phone:
Settings > General > About > MEID/IMEI
Make sure to note your ICCID as well. You'll need that to activate your device.
NOTE: Your MEID will be listed in the hexadecimal form on your phone so compare it to the ESN/MEID HEX in your Ting account.
3. I have an iPhone from Verizon, AT&T or T-Mobile. Can I bring it to Ting?
Yes, click here for more information.
4. How do I know if there's an Activation Lock on the iPhone I've purchased?
If you've purchased an iPhone directly from Ting or a standard retailer then there won't be an Activation Lock on your phone. However, if you've purchased from a private seller, you'll want to check this. For more information on checking if there's an Activation Lock on the phone you've purchased (or are planning to purchase), click here.
5. Will I be able to use my unlocked iPhone internationally?
Yes. Any iPhone except the iPhone 4 can be unlocked for international travel. You will need to contact Ting before you travel so that we can change those settings for you. For more information about using your device internationally, click here.
Ting neither approves or denies unlock requests. We share the request to and the response from Sprint on behalf of our customers. Sprint has it's own process and criteria for approving or denying unlock requests. The responses received from Sprint are final.
6. I did a jailbreak on my iPhone, can I still bring it to Ting?
A jailbroken iPhone may work on Ting, but we can't guarantee that. Of course, jailbreaking an iPhone, much like rooting an Android phone, voids its warranty and limits the support we can provide.
7. Do I need a special data plan for my iPhone and if so, what is the pricing?
Good news! Our data prices are the same for all devices used on Ting.
8. I've brought Android devices to Ting already, is the process different for this device?
Bringing an iPhone to Ting is a lot like bringing an Android device or feature phone. For final activation steps:
9. Can I use Wi-Fi Calling on my CDMA iPhone with Ting?
Ting is excited to be able to offer Wi-Fi calling services at no extra cost to our customers. This requires OS 8.3 & Carrier Bundle 19.1 or higher to be accessible. If your iPhone meets those requirements you will also just need to enable the Wi-Fi calling feature from your Ting account. For any help with getting that activated please get in touch with Ting support.
*Sprint is a trademark of Sprint.