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iPad FAQ

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Last updated by Isabel M

This guide will walk you through which iPads you can bring to Ting and any other questions you might have.

If you've got an eligible iPad that's ready to go with a SIM card, click here to start the process of bringing it to Ting. 

Which iPads can I bring to Ting?

CDMA iPads
GSM iPads

Just make sure your device is a used, inactive Sprint®* branded device that has not been reported lost or stolen and passes a financial eligibility check.

If you've purchased your iPad through a carrier, in some cases you may need to have the iPad unlocked by that carrier. If you've purchased directly from Apple, the device should already be unlocked.

iPad mini 3 - A1600
iPad Air 2 - A1567
iPad mini 2 (with Retina display) - A1490
iPad Air - A1475
iPad 4th Generation - A1460
iPad mini 1st Generation - A1455

iPad mini 3 - A1600
iPad Air 2 - A1567
iPad mini 2 (with Retina display) - A1490
iPad Air - A1475

N/A
Limited Compatibility (2G & LTE data only)
iPad mini - A1454
iPad 4th Generation - A1459
N/A

Limited Compatibility (2G data only)
iPad 3rd Generation - A1430
iPad 2 - A1396
iPad - A1337

SIM Cards for iPads

CDMA iPads

Every new Sprint®* branded CDMA iPad should come with a removable SIM already installed. This SIM card will not work in any other device and is required for activation.

If you have purchased an iPad and it does not have a SIM card, you will need to purchase one. Click one of the links below to buy a SIM card

GSM iPads

 

FAQ

1. How do I know if I can bring my iPad to Ting?

If you have an iPad already, just check your device using our compatibility checker. Simply enter your device's MEID/IMEI and we'll let you know on the spot if your iPad can make the move to Ting.

1. How do I know if I can bring my iPad to Ting?

2. How do I find my MEID/IMEI?

To find the MEID or IMEI of your iPad:

Settings > General > About > MEID/IMEI

Make sure to note your SIM card number as well. You can either take that down before you install your SIM card or check the "ICCID" field in your iPad--that will be the same number. You'll need this number to activate your device.

2. How do I find my MEID/IMEI?

3. Do I need to port the numbers previously associated with my iPad to Ting?

No. If you've associated iPhone numbers with your iPad in the past, you don't need to port those numbers to Ting. Your iPad will need to be inactive when it comes over to Ting and then we'll assign it a new Cellular Data Network number so that it can access the data network. After that you can associate iPhone numbers with the device again to use with iMessage and FaceTime.

Be careful that you're deactivating the number listed in your iPad as the Cellular Data Number and not any of the associated iPhone numbers. You can find this number in Settings > General > About:

3. Do I need to port the numbers previously associated with my iPad to Ting?

4. I did a jailbreak on my iPad, can I still bring it to Ting?

A jailbroken iPad may work on Ting, but we can't guarantee that. Of course, jailbreaking an iPad, much like rooting an Android phone, voids its warranty and limits the support we can provide.

5. Do I need a special data plan for my iPad and if so, what is the pricing?

Good news! Our data prices are the same for all devices used on Ting.

6. I've brought Android tablets to Ting already, is the process different for this device?

Bringing an iPad to Ting is a lot like bringing an Android device or feature phone. Click on the link below that applies to you for final activation steps:

 

 

*Sprint is a trademark of Sprint

Have more questions? Submit a request

Comments

  • Avatar
    Luis Soto

    Man i just bought an iPad Air hopefully they I can bring it to Ting soon!

  • Avatar
    Felipe S

    No word at this time Luis, but keep an eye on the blog for any updates. 

  • Avatar
    Sandra Christman

    I was hoping to buy a new iPad 4th gen for sprint network and bring it over…. Can I?  It says in the directions that the device must be used, but can I bring a new device like this one: 

    Apple iPad with Retina Display ME196LL/A (32GB, Wi-Fi + Sprint, Black) 4th Generation?  

  • Avatar
    Ting Help

    Hi Sandra!  Please check the model number of that iPad against our BYOD list under Apple.  If it matches, then you should be able to activate it!

  • Avatar
    Sandra Christman

    Thanks Wendy. My problem is I havent bought it yet so dont have the ESN/MEID number yet. Have to buy it first. Dont want to spend $500 and have it not be compatable... guess I'll pass on getting one for now. Thanks anyway for the info.

  • Avatar
    Ting Help

    Hi Sandra, it's the model number you need, not the MEID - it should be in the advertisement, or the seller should be happy to provide it.  It's A followed by four digits, and the ones available to BYOD at Ting right now for iPad are A1460 and A1455.

  • Avatar
    Sandra Christman

    Thx!

  • Avatar
    Bill Lathrop

    Why doesn't the iPad Air model A1475 work with Ting?  It is a device designed for Sprint and it is more that a year old.  That appears to meet all the criteria except those you artificially set.

  • Avatar
    Samantha C

    Hey there Bill, we are always looking to add more devices to our network and work closely with the carrier and the manufacture. Usually a device isn't added because not all features will work well with our system and we don't want users to have a poor experience.  

  • Avatar
    Nolan Clark

    Since Sprint has removed the 1-year restriction, is it now possible to get a CDMA SIM and bring an iPad Air 2 from the Apple Store to Ting?

  • Avatar
    Bruce Osborne

    If the IMEI asses the eligibility check, yes. https://tong.com/byod

  • Avatar
    Bruce Osborne

    No edit for this forum.

    I should say is the IMEI passes the eligibility check, yes. https://ting.com/byod

  • Avatar
    John Fazio

    Any plans to bring the iPad Pro to Ting and if so is there a timeline? Thinking of purchasing one and debating between WiFi only and WiFi plus cellular.

  • Avatar
    Jamie Duncan

    Hey John!

    As long as the device is unlocked and ready to use with a cellular network you should have no problem putting one of our sim cards in the device and use it normally.

  • Avatar
    Hugh Craig

    Apple has just announced the new 'Ipad' (replacing the older Ipad Air). I'm considering buying the Cellular enabled version . THey state it comes with a "Apple SIM' and I see the device has a tray for external SIMS. DO you know
    at this point in time if this new Ipad will work with TIng?0

    Also assuming it might work would one need to order a SIM from TIng or would the Apple SIM work?

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