What is a static IP address?
An Internet protocol or IP address is the numerical address associated with your physical location on the Internet. You can check your IP address by simply entering "what is my IP address" in any search engine.
IP addresses for the same location can (and do) change periodically so your IP address today may not be the same as the one you had yesterday.
A static IP address is one that doesn't change.
Why do I need a static IP address?
A good rule of thumb is that if you don't know what a static IP address is, you probably don't need one.
If you need to be able to whitelist your IP address or you need to use a VPN (virtual private network) for your business, you may need a static IP address.
How much does it cost?
Business or Enterprise Gigabit customers can add 1 static IP address to their account for $19/month. See the section below if you need more than 1 static IP. Static IPs are not available to residential connections.
What if I need more than one static IP?
One of Ting's business representatives can discuss the needs of your business and find a solution that works best! Ting offers a variety of custom solutions that can cater to your organization's needs.
Please visit our business fiber page, found here. If your business has custom needs such as additional static IPs, Point to Point, Metro Ethernet, BGP routing or something else entirely, then fill out that form found at the bottom and one of our business representatives will reach out to you.
What kind of static IP addresses does Ting offer?
Ting currently offers IPv4 static IP addresses.
Do I have to decide upon signing up?
No. You may choose to add a static IP at any time.
Is there a limit to how many static IP addresses I can have?
We don't have a set number, but our business representatives will review requests for static IP addresses individually.