Last updated by Isabel M
If you've been talking up Ting to your friends, family or even strangers on your commute to work--thank you! We really, really appreciate it. We want to make sure you get the credit you're due for that, so here are some helpful hints for making sure you get what's coming to you (in the best possible way).
How do I refer a friend?
After you've told your friend about how much you're loving Ting, the next step is to give them your referral link.
What is a referral link?
A referral link is a special link that, when used, automatically applies a credit to your account as well as a discount to the purchase of a new device OR a credit to the account of the person you referred to Ting.
Where do I find my referral link?
To find your specific referral link click Refer your friends on the side bar.
What should my friend do with the referral link?
Tell your friend to use this special link to come to the site, rather than coming directly to ting.com. This link will bring your friend to the site, automatically apply their credit and they'll see a banner at the top of the page confirming that.
How does the referral link work?
When your referral link is used, the system automatically applies a discount of $25 to the purchase of your friend's new device or $25 in credit to their account if they purchase a used/refurbished device or bring their own. Once your friend activates their device, you will get a $50 credit if it's your first referral and a $25 credit for any referrals after that.
How do I give my referral credit to a charity?
On your Referrals page in your account, click on the Donate your credit to charity link. This will open a pop up box that allows you to select from one of six eligible charities to donate your credit to.
At the end of each month we’ll give a full list of donors to every participating charity. You’ll then receive a confirmation from them via email that they’ve received your donation. Please allow time at the end of each month for the charity to send this email. As this is out of our control, we cannot guarantee the exact time you’ll receive email confirmation.
Can I refer a friend who already has devices with Ting?
No. Referrals only apply to the first device on any account.
My friend just signed up and forgot to use my referral link. What do I do?
We can help with that. Have your friend get in touch with us and let us know. They'll need to have your referral link handy or at least the email address that you use with Ting handy.
Just a note, your first referral gets you $50 in credit as long as your referral link was used successfully. Credits applied manually--because the link wasn't used properly--net you a $25 credit, even if it's your first referral. However, the next person you refer who uses the link successfully will get you that $50 credit. So make sure to remind your friends to use your link.