Skip navigation

Setting your primary contact number

Last updated by Isabel M

You can designate one of your Ting phones as your Primary contact number.

To change the Primary contact number, head over to your Account settings. You'll see a Primary contact field as well as an Alternate contact field. The number listed as your Alternate contact is the number you would have given us when you signed up before you had any numbers with Ting. To begin updating click the edit icon at the top right of the Details section of your account settings.


Use the drop down to select one of your Ting devices to be your primary contact. Don't forget to save your changes. You can update your Primary contact to another device on your Ting account anytime.

Note: Once you have an active phone with Ting, you'll be required to set a primary contact whenever you make changes to the Details section of your account settings.

Have more questions? Submit a request