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Completing Activation for Your Alcatel Onetouch Idol 3 (GSM Only)

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Last updated by Allan B

Follow these directions to complete activation for the:

  • Alcatel Onetouch Idol 3 4.7"
  • Alcatel Onetouch Idol 3 5.5"

NOTE:  Wi-Fi calling is not supported for these devices.

 

1. Reset APN to Default

Before beginning these directions, insert your activated Ting GSM X1 SIM card.

  1. Go to Settings
  2. More
  3. Cellular networks
  4. Access Point Names
  5. Tap the menu icon (vertical line of 3 dots)
  6. Tap Reset to default

2. Add Ting Data APN Settings

  1. Go to Settings
  2. Tap More
  3. Mobile networks
  4. Access Point Names
  5. Tap the add (+ icon) on the top right to add a new APN
  6. Enter APN settings
    • Name: Ting Data
    • APN: wholesale
    • APN type: enter the following exactly as written without spaces:
      default,admin,fota,mms,supl,hipri,internet,dun 
  7. If it's not set, enter 310 for MCC
  8. If it's not set, enter 260 for MNC
  9. For APN protocol, enter IPv6  
  10. For APN roaming protocol, enter IPv6
  11. Tap the Menu icon (vertical line of 3 dots) on the top right
  12. Tap Save
  13. Select Ting Data as your APN
  14. Restart your device and wait for it to find the Ting network--this may take a minute or so
  15. Confirm that you're able to access data

If you experience issues with data, try resetting the APN protocol and APN roaming protocol (steps 9 and 10) to IPv4 and IPv6.

 

3. Add Ting MMS APN Settings

  1. Go to Settings
  2. Tap More
  3. Mobile networks
  4. Access Point Names
  5. Tap the add (+ icon) on the top right to add a new APN
  6. Enter APN settings
    • Name: Ting MMS
    • APN: wholesale
    • APN type: mms 
    • MMSC: http://wholesale.mmsmvno.com/mms/wapenc
  7. If it's not set, enter 310 for MCC
  8. If it's not set, enter 260 for MNC
  9. For APN protocol, enter IPv4  
  10. For APN roaming protocol, enter IPv4
  11. Tap the Menu icon (vertical line of 3 dots) on the top right
  12. Tap Save
  13. Keep Ting Data selected as your APN -  your phone will use the MMS APN settings automatically as it needs to
  14. Restart your device and wait for it to find the Ting network--this may take a minute or so
  15. Confirm that you're able to send and receive picture, video and group messages

 

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Comments

  • Avatar
    Elaine Gere

    Thanks so much for your help. I think everything will work fine.

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