Signing up for Ting Internet

Placing an order or pre-order for Ting Internet service is the first step to get our crazy-fast fiber Internet service. Once you've let us know that you're interested in service by placing an order, we'll be in touch to help you with the next steps in the installation process.

Checking your address

To make sure Ting is available at your home, you'll first need to check your address for serviceability. Select your town and enter your address details, then click Check.

If your address is not yet ready for Ting, you will be offered the option to pre-order. Placing a pre-order ensures that we'll be in touch once we're prepared for the next steps at your property.

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If your address is ready to have Ting installed, you can start an order for service.

Ordering Ting Internet service

Once you're ready for Ting Internet, get started by placing your order:

  1. Select your town and check your address.
  2. Make your selections for router options and WiFi extender(s), then click Continue.Ting_Internet_Router_Options1.PNG
    Ting_Internet_Extender_Options1.PNG
  3. Select any TV streaming devices you want to include, then click Continue or select Skip to move on.
    Ting_Internet_TV1.PNG
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  4. Create a Ting account with a valid email and password (minimum 10 characters), then click Create an account.
    Note: If you have an existing Ting account for a mobile service, you will need to create a separate account for Ting Internet.
  5. Enter your credit card information and click Continue.
    Note: If you also have Ting Mobile service and would like to use the same credit card for your Internet account, please contact our Sales team for assistance.
  6. Review the order details and click Confirm.

Your order is now complete, and a Ting team member will be in touch within 72 hours to discuss the next steps.

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Creating a prepaid account

If your Ting Internet service is included free of charge by a landlord, property management, or HOA group, you might want to create an account to receive service-related updates or for tracking purposes.

  1. Select your town and check your address.
    Ting_Internet_Prepaid_Account.PNG
  2. Select Continue after confirming the $0/month pricing.
  3. Use a valid email and password (minimum 10 characters) to start your Ting account and click Create an account.
  4. Make your tenant info selections and click Continue.
  5. Ensure the address and plan details are correct, then click Confirm.

Changing order details

Made an error during the order process, or need to make changes to the order details? Contact our Sales team to make any necessary adjustments to your order details. Our team can make changes to your order at any time!

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