April 13, 2022
Centennial's latest updates
Ting Internet is available in: Arapahoe Estates, Cherry Creek East, Cherry Knolls, Cherry Wood Village, Forest Park, Fox Hill 4, Foxridge, Georgetown Village, Greenfield, Heritage Greens, Heritage Place, Heritage Village, The Highlands, Highlands 460, Highlands at Piney Creek, Hills at Piney Creek, Homestead Farm, Homestead Farm II, Homestead in The Willows Southwest, Hunters Hill, Jackson Farm, King’s Point/ Belaire, The Knolls, Liberty Hills, Mill Creek, Mira Vista, Nob Hill, Orchard Valley, Parkborough, Park View, Park View Highlands, Piney Creek, Piney Creek Village, Ridgeview Hills North, Ridgeview Hills South, Saddle Rock, Smoky Hill, Smoky Ridge, Tiffany, Valley Country Club, Valley Club Acres, Village of Four Lakes, Walnut Hills, Willow Creek 1, Willow Creek 2, Willow Creek 3 and Willow West.
Construction is underway in: Broadway Estates, Dream House Acres, Downtown Central, Southglenn, and Trail Ridge
Construction will begin soon in: Homestead in the Willows, Southwood Park, and Sherwood Park
Aurora's latest updates
Construction will be starting in Aurora soon. Pre-order at ting.com/aurora to learn more.
What to expect during construction
Fiber network construction in Greater Denver uses a combination of the traditional construction methods outlined below and the faster, less disruptive, and equally reliable micro trenching method. We encourage everyone to understand microtrenching, how it works and why it’s the best path forward.
We do our best to make the construction of the Ting fiber network as quick and clean as possible.
Here’s what you can expect when we build the fiber network in your neighborhood.
Step 1: Be on the lookout for the construction information we send to neighborhoods before we begin. This is typically a letter or postcard.
Step 2: A utility marking service will mark out underground utilities (water, gas, electric) with paint or locate flags in and near the public right-of-way.
Step 3: We build in the public right-of-way wherever possible. Construction zones will be clearly marked by temporary no parking signage. This signage includes the exact timing for construction. We work hard to minimize the impact but both foot and road traffic may be impacted temporarily while our teams work.
Step 4: We install access hatches flush to the ground in the city-owned right-of-way for every home passed. These hatches are used to branch fiber from the main fiber line to connect individual homes.
We install two different types of access panels. Every home receives a small 10 by 13-inch “toby box.” Every 20 homes, we place a larger handhole. These handholes look very much like the access hatch you might find in a lawn irrigation system, with a lid that sits flush to the ground.
An example of a “handhole.” Handholes are covered with a solid green top that sits flush to the ground.
These toby boxes and handholes are still placed in the city right of way (ROW). The ROW can extend 2-4 feet from the sidewalk into the grass. We work hard to minimize the impact of construction and to ensure people are aware of what’s going on before construction begins. Here are a few other things to be aware of:
- There may be some dust and noise.
- There may be handhole or above-ground equipment installations on parkways.
- We do not dig on your property unless you have specifically requested to have fiber brought from the street to your home.
Construction method 1 – Microtrenching explained
Micro trenching uses a specialized machine to cut 12 to 16-inch deep trench in the street.
The trench will run parallel to the curb. As we cut through the pavement, a vacuum sucks up the debris making it a clean process. The fiber, in its protective conduit, is placed in the resulting trench.
(L-R) The conduit that protect the fiber underground, the conduit being laid in the trench, the sealed trench.
We fill the trench with durable flowable cement that is specially selected to blend with the pavement.
Micro trenching is the most efficient method available and is much less disruptive to the surrounding area compared to traditional construction methods.
Construction method 2 – Boring explained
To begin, a directional boring machine is placed at an entrance point. Entrance points are usually located on street lots at the beginning of a street or on corner street lots.
A directional bore will travel underground up to 500 feet and is directed to avoid underground utilities. The directional bore creates the path that will eventually house fiber conduit.
A directional boring machine doing its work
Work will take place in the public right-of-way, which is two to four feet from the sidewalk into the yard of your home that’s owned by the city and that is reserved for utility easements.
We dig a hole at every other property line so we can access the fiber.
In the hole, we place a box to surround and protect the conduit. We then cover the box with a green box cover. The cover size varies depending on where the home is located. The majority of yards will receive a small box. Some corner lots may see a larger box cover. This is because fiber is spliced on corner lots and splicing requires more room.
A fiber box, covered and sitting flush with the lawn.
In the event we are not able to finish a hole with a covered box on day one, we take care to mark it for safety and prioritize its completion on the morning of day two.
We take great pains to put things back the way we found them. If your property is beside an entrance point, you may see water and mud throughout the time we are directing the bore underground. This is completely normal and we will do whatever it takes to return the grass to its original condition. Rest assured, the water you may see is not from the water main. You may also hear the machine working during this time.
Traffic flow may be temporarily impacted while we work. This should only last the day and we will do the best we can to minimize impact.
What is the City Right of Way?
The City reserves the last two to four feet from the sidewalk for utilities. This right of way is used to house utilities including power, water, and in this case, the conduit that carries fast, reliable fiber internet to Centennial homes and businesses.
Don’t forget to pre-order
Pre-orders are open. Head to ting.com/centennial and enter your address to pre-order Ting Internet and save money on start-up costs.
Your $9 pre-order is a one-time refundable charge that is returned as a credit on your first month’s Ting bill. Pre-ordering gets you an amazing discount on Ting Crazy Fast Fiber Internet®, one free month of service, and includes a free standard installation!
The team is here for you 8am to 8pm ET, Monday to Friday.
To provide feedback or share concerns around construction, please reach out through this form or give us a call at 1-855-801-5856.