December 5, 2022

Encinitas - Latest updates 

• Construction map - coming soon
• Crews are working diligently to build out additional fiber to more residents.
• Service is now available in the following areas:
  • East of I-5 and west of El Camino Real, south of Encinitas Blvd and north of Santa Fe Dr.
  • North side of Encinitas Blvd. between Saxony Rd. and Quail Gardens Rd.
  • West of I-5 to Vulcan Ave. and north of Birmingham Dr.
•  Our crews will be working next in the following areas:
  • West of I-5 and east of Coast Hwy 101, south of Leucadia Blvd. and north of Encinitas Blvd.
• As you may have heard, Ubiquity is building a fiber-optic network in your town with Ting Internet as the service provider. As Ubiquity builds the network, we will focus our efforts on lighting it and offering the very best in customer service to Encinitas residents.
• As Construction progresses throughout Encinitas and we get closer to lighting areas we will update this page with the most up-to-date information.

Solana Beach - Latest updates 

• Ubiquity has completed construction in Solana Beach for all residential customers. They will continue with smaller construction patches in select neighborhoods throughout the year. 
• As you may have heard, Ubiquity is building a fiber-optic network in your town with Ting Internet as the service provider. As Ubiquity builds the network, we will focus our efforts on lighting it and offering the very best in customer service to Encinitas residents.
• As Construction progresses throughout Solana Beach and we get closer to lighting areas we will update this page with the most up-to-date information.

What to expect during construction 

We do our best to make the construction of the Ting Internet fiber network as quick and clean as possible. We are following the city specifications on all construction requirements. Here’s what you can expect as fiber network construction rolls into your neighborhood.

Step 1: Be on the lookout for the construction information that we send to all homes in a neighborhood before we begin. This is typically a letter or a postcard. We’ll also place door hangers or similar just before construction starts on your street.

Step 2: A utility marking service will mark out underground utilities (water, gas, electric) with paint or locate flags in and near the public right-of-way.  

Step 3: Underground fiber construction will take place in the public right-of-way. We’ll be using a process called micro trenching where we’ll make a 1-2” wide slot-cut in the street along the curb, install fiber conduit, and then backfill and cover the slot-cut with cement. Once all conduits in your neighborhood are installed and tested, our contractors will do a final road surface restoration with asphalt paving within 3-4 weeks. There may also be pull box or above-ground equipment installations on parkways.

Step 4: We install handholes where fiber can be branched out to connect individual homes every couple of houses. These handholes look very much like the access hatch you might find in a lawn irrigation system, with a lid that sits flush to the ground.

The construction process is made up of two phases. Phase one typically lasts 1-2 days and we will do our best to minimize the impact. We will notify residents before we begin phase two.

What does this mean for me?

We work hard to minimize the impact of construction and to ensure people are aware of what’s going on before construction begins. Here are a few other things to be aware of: 

• There may be some dust and noise.
• There may be handhole or above-ground equipment installations on parkways.
• Trash, recycling, and organics bins may be placed curbside as usual on your regular trash day.
• We do not dig on your property unless you have specifically requested to have fiber brought from the street to your home.

How we bring fiber to your neighborhood

We use micro trenching to bring fiber to your neighborhood. Micro trenching is quick and much less disruptive compared to traditional network construction methods. You will see construction crews on your street creating an underground path for fiber conduit. 

Micro trenching starts by making a narrow trench, 12-to-18-inches deep, parallel to the curb on the pavement. Debris is vacuumed up as part of this process. Next, the team places the conduit that houses and protects the fiber into the trench. The trench is covered and leveled with a durable fill material matched to the road surface and climate. Micro trenching is surgical and there’s much less digging required as compared with traditional methods.

Construction work will happen in the city right-of-way. This is the area on the street side of your home that’s owned by the city and is reserved for utilities. If you’ve ever noticed a water meter cap in your lawn, that’s typically around the dividing line between your property and the city’s property.

Don’t forget to pre-order

Pre-orders are open. Head to ting.com/internet and select your town to enter your address to pre-order. A pre-order will save you money on start-up costs. Pre-ordering unlocks your amazing discounts on fast, reliable fiber internet from Ting, including one free month of service.

Stay in touch with us

To stay up to date with the latest news regarding Ting Internet, sign up for email updates through this form.

Have questions?

The team is here for you 8am to 8pm ET, Monday to Friday.

To provide feedback or share concerns around construction, please reach out through this form or give us a call at 1-855-801-5856.