Here’s everything you need to know about Ting Alexandria fiber network construction. When our crews come into your neighborhood, we do our best to make the whole process as efficient and smooth as possible.
Alexandria - Latest updates
The construction of the Ting fiber network will take place in 5 designated work zones. Construction will begin in work zone 1 early this fall. A construction map and detailed updates will be posted here as construction sets to begin. Stay tuned!
What to expect during construction
We do our best to make the construction of the Ting fiber network as quick and clean as possible. Here’s what you can expect when we roll to build Ting Alexandria and bring the fiber network in your neighborhood.
Step 1: Be on the lookout for the construction information that we send to all homes in a work zone before we begin. This is a mailed letter. We’ll also place door hangers 72 hours before construction starts on your street.
Step 2: A utility marking service will mark out underground utilities (water, gas, electric) with paint or locate flags in and near the public right-of-way.
Step 3: We build in the public right-of-way wherever possible. Construction zones are clearly marked by temporary no parking signs. This signage includes the exact timing for construction. We work hard to minimize the impact but both foot and road traffic may be impacted temporarily while our teams work.
Step 4: We install handholes where fiber can be branched out to connect individual homes every couple of houses. These handholes look very much like the access hatch you might find in a lawn irrigation system, with a lid that sits flush to the ground.
Construction typically lasts a couple of days in front of your home and we will do everything we can to minimize the impact.
What does this mean for me?
We work hard to minimize the impact of construction and to ensure people are aware of what’s going on before construction begins. Here are a few other things to be aware of:
- There may be some dust and noise.
- There may be handhole or above-ground equipment installations on parkways.
- Place trash, recycling, and organics bins as usual on your regular pickup day.
- We do not dig on your property unless you have specifically requested to have fiber brought from the street to your home.
Ting Alexandria Construction may take place during the following hours:
Monday to Friday 8am – 8pm
Sunday 10am – 7pm.
How Ting Alexandria builds fiber
We use micro trenching to bring fiber to your neighborhood. Micro trenching is quick and much less disruptive compared to traditional fiber construction. You will see construction crews on your street creating an underground path for fiber conduit.
Micro trenching starts by making a narrow trench, 12-to-18-inches deep, parallel to the curb on the pavement. The debris is vacuumed up as the micro trenching machine cuts. Next, the team places the conduit that houses and protects the fiber into the trench. The trench is covered and leveled with a durable fill material matched to the road surface and climate. Micro trenching is surgical and there’s much less digging required as compared with traditional methods.
Filling the trench
We go to great lengths to ensure the filled trench matches the road surface as closely as possible. You may notice a temporary fill (see “temporary fill” below) that does not match the road surface. This is not representative of how the finished product will look. Temporary fill is only used to protect the trench in advance of the permanent fill.
Once the permanent fill is in place, there may still be a visible contrast with the pavement (see “permanent fill” below). This contrast will become much more subtle with time (see “finished fill” below).
Construction work will happen in the city-owned right-of-way; the area on the street side of your home that’s reserved for utilities. If you’ve ever noticed a water meter cap in your lawn, that’s typically around the dividing line between your property and the city’s property.
Don’t forget to pre-order
Pre-orders are open for Alexandria. Head to ting.com/alexandria and enter your address to pre-order Ting Internet and save money on start-up costs.
The $9 pre-order is a one-time refundable charge. It comes back as a credit on your first Ting Internet bill. Pre-ordering gets you an amazing discount on Ting Crazy Fast Fiber Internet®, one free month of service.
Stay in touch with us
To stay up to date with the latest news regarding Ting Internet, sign up for our newsletter through this form.
The team is here for you 8am to 8pm ET, Monday to Friday.
To provide feedback or share concerns around construction, please reach out through this form or give us a call at 1-855-801-5856.