Getting Started with Mobile

Activation Guides

• ★ Completing Activation for Your ANS 450R (GSM Only)
• ★ Completing Your iPhone 7 Activation
• ★ GSM Android APN Settings
• Completing Activation for Your Google Pixel
• How to transfer contacts from your old phone to your new phone
• Completing Activation for Your Motorola Moto G4 / Moto G4 Plus / Moto G4 Play

See all 72 articles

BYOD: Bring Your Own Device

• ★ Can I Bring My GSM Device to Ting? Compatibility and Unlocking Guide
• My Device Didn't Pass a Financial Eligibility Check. What Now?
• FAQ: GSM Devices on Ting
• CDMA BYOD: Supported Devices & FAQ
• GSM BYOD: Supported Devices & FAQ
• My device isn't supported for the BYOD program. What now?

See all 12 articles

Mobile Coverage

• ★ Ting on CDMA or GSM: Which network is right for me?
• Why doesn’t my data work after activation on GSM?
• Tower Upgrades on Ting's GSM Network
• Mobile Coverage Area
• Roaming Coverage
• International Coverage

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Mobile Rates

• FAQ: Mobile Rates
• Calling Rates
• Call Surcharges
• Am I Billed for Calls to Ting?
• Collect Calls
• Text Messaging Rates

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Purchase a Device

• Purchase a Device & Finance with Affirm
• Buying and Receiving Devices
• Buying a Device for BYOD: Tips
• FAQ: Ting Personal Shopper Program
• Device Order Troubleshooting
• Ting's 30-Day Price Guarantee

See all 7 articles

Transfer Phone Number

• How to Move a GSM Number and Update the Device from your Ting Account
• FAQ: Transferring Phone Numbers
• How to Transfer (or Port) a Phone Number
• Carrier Porting Information
• FAQ: Updating a Number Transfer Request

Mobile Sign-up

• ★ Migrating from RingPlus to Ting
• ETF Relief Program
• FAQ's about the RingPlus Migration
• FAQ: Transfering from PTel to Ting
• Claiming Your Starbucks Gift Card
• Signing Up with Ting Mobile

See all 10 articles

SIM Cards

• How do I find which Staples locations carry the TING GSM SIM card?
• FAQ: Ting SIM Cards
• Finding Your SIM Card
• CDMA SIM Unlock