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Help center
Getting Started with Mobile
Getting Started with Mobile
Learn even more about coverage, rates, device compatibility, device activation and more.
Activation Guides
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Completing Activation for Your ANS 450R (GSM Only)
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Completing Your iPhone 7 Activation
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GSM Android APN Settings
Completing Your iPhone 8 Activation
Completing Activation for Your Google Pixel
How to transfer contacts from your old phone to your new phone
See all 73 articles
BYOD: Bring Your Own Device
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Can I Bring My GSM Device to Ting? Compatibility and Unlocking Guide
My Device Didn't Pass a Financial Eligibility Check. What Now?
FAQ: GSM Devices on Ting
CDMA BYOD: Supported Devices & FAQ
GSM BYOD: Supported Devices & FAQ
My device isn't supported for the BYOD program. What now?
See all 12 articles
Mobile Coverage
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Ting on CDMA or GSM: Which network is right for me?
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Mobile Coverage Area - Ting Coverage and Roaming Coverage
Why doesn’t my data work after activation on GSM?
Tower Upgrades on Ting's GSM Network
International Coverage
2G, 3G, 4G and LTE Data
See all 9 articles
Mobile Rates
FAQ: Mobile Rates
Calling Rates
Call Surcharges
Am I Billed for Calls to Ting?
Collect Calls
Text Messaging Rates
See all 9 articles
Purchase a Device
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FAQ: Device Warranty Information - Replacement and Return Policy
Purchase a Device & Finance with Affirm
Buying and Receiving Devices
Buying a Device for BYOD: Tips
FAQ: Ting Personal Shopper Program
Device Order Troubleshooting
See all 7 articles
Transfer Phone Number
How to Move a GSM Number and Update the Device from your Ting Account
FAQ: Transferring Phone Numbers
How to Transfer (or Port) a Phone Number
Carrier Porting Information
FAQ: Updating a Number Transfer Request
Mobile Sign-up
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Migrating from RingPlus to Ting
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Purchase a Device and Sign Up
ETF Relief Program
FAQ's about the RingPlus Migration
FAQ: Transfering from PTel to Ting
Claiming Your Starbucks Gift Card
See all 10 articles
SIM Cards
How do I find which Staples locations carry the TING GSM SIM card?
FAQ: Ting SIM Cards
Finding Your SIM Card
CDMA SIM Unlock
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