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Getting Started with Mobile
Getting Started with Mobile
Learn even more about coverage, rates, device compatibility, device activation and more.
Activation Guides
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Completing Your iPhone 7 Activation
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GSM Android APN Settings
How to transfer contacts from your old phone to your new phone
Completing Activation for Your Motorola Moto G4 / Moto G4 Plus / Moto G4 Play
Completing Activation for Your Nokia Lumia 1020 (GSM Only)
Completing Activation for Your Nokia Lumia 830 (GSM Only)
See all 70 articles
BYOD: Bring Your Own Device
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Can I Bring My GSM Device to Ting? Compatibility and Unlocking Guide
My Device Didn't Pass a Financial Eligibility Check. What Now?
FAQ: GSM Devices on Ting
CDMA BYOD: Supported Devices & FAQ
GSM BYOD: Supported Devices & FAQ
My device isn't supported for the BYOD program. What now?
See all 12 articles
Mobile Coverage
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Ting on CDMA or GSM: Which network is right for me?
Why doesn’t my data work after activation on GSM?
Tower Upgrades on Ting's GSM Network
Mobile Coverage Area
Roaming Coverage
International Coverage
See all 10 articles
Mobile Rates
FAQ: Mobile Rates
Calling Rates
Call Surcharges
Am I Billed for Calls to Ting?
Collect Calls
Text Messaging Rates
See all 9 articles
Purchase a Device
Buying and Receiving Devices
Buying a Device for BYOD: Tips
FAQ: Ting Personal Shopper Program
FAQ: Buying a Device from Glyde
Device Order Troubleshooting
Ting's 30-Day Price Guarantee
See all 7 articles
Transfer Phone Number
How to Move a GSM Number and Update the Device from your Ting Account
FAQ: Transferring Phone Numbers
How to Transfer (or Port) a Phone Number
Carrier Porting Information
FAQ: Updating a Number Transfer Request
Mobile Sign-up
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Migrating from RingPlus to Ting
FAQ's about the RingPlus Migration
FAQ: Transfering from PTel to Ting
Claiming Your Starbucks Gift Card
Signing Up with Ting Mobile
Purchase a Device and Sign Up
See all 9 articles
SIM Cards
How do I find which Staples locations carry the TING GSM SIM card?
When to send out new SIM Cards
FAQ: Ting SIM Cards
Finding Your SIM Card
CDMA SIM Unlock
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