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help center
Ting Help Center
Getting started with mobile
Getting started with mobile
Learn even more about coverage, rates, device compatibility, device activation and more.
Signing up
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Mobile rates and taxes FAQ
Early Termination Fee (ETF) program
Login and pay with Amazon
Buying a device
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Purchasing a phone or SIM from Ting
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Return and replacement FAQ
Purchase a device and financing with Affirm
Finding your SIM card
Ting personal shopper program FAQ
Ting's 30-Day Price Guarantee
See all 7 articles
Setting up your phone number
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Carrier transfer information
Transferring your phone number to Ting
How to Move a GSM Number and Update the Device from your Ting Account
Activating a CDMA Ting Device with a New Number
Activating a CDMA Ting Device with an Existing Number
Activating a CDMA Ting Device by Swapping a Number
See all 19 articles
Activating your phone
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The official Ting activation guide
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The official Ting device guide
Activating your iPhone
Activating your OnePlus (GSM)
Activating your Google Pixel
Activating your Samsung Galaxy Note 8/9
See all 58 articles
Bringing Your Own Device (BYOD)
My device didn't pass a financial eligibility check. What now?
GSM phones FAQ
Tips for buying a phone for BYOD
Supported CDMA phones FAQ
Bring your own device (BYOD) and sign up
CDMA iPhone FAQ
See all 8 articles
Mobile coverage
Ting on CDMA or GSM: Which network is right for me?
Mobile coverage with Ting
International coverage options with Ting
2G, 3G, 4G and LTE Data
Mobile Coverage Issues
FAQ: Airave