Thanks for reaching out! We're sorry to know about the issues you have been experiencing! With the latest tower modernizations, devices will need to have certain bands to work seamlessly with our parter carriers given that there is coverage in the area and the S7's do not have the bands to make that happen which is why I suspect you have been having some issues. With that being said, please reach out to our live support team for further insights.
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Title should be ".. but only occasionally can connect to internet"
Hi Michael!
Thanks for reaching out! We're sorry to know about the issues you have been experiencing! With the latest tower modernizations, devices will need to have certain bands to work seamlessly with our parter carriers given that there is coverage in the area and the S7's do not have the bands to make that happen which is why I suspect you have been having some issues. With that being said, please reach out to our live support team for further insights.
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