TAXES AND FEES
Answered

JUST NOTICED ON JANUARY  2017 BILLING..

THE TAXES HAVE TAKEN A JUMP ...

WHY HAVE  THEY  DOUBLED SOME OF THESE  FEES.

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  • Hey J,  

    For a comprehensive breakdown of mobile taxes and fees, please be sure to check out this link for more info: https://help.ting.com/hc/en-us/articles/205428148-Taxes-and-Fees  

    If you have deeper questions about the applicable taxes it is best to contact the relevant tax authority or your accountant to understand your tax exposure and why specific taxes might apply (or not as the case may be.)

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  • Yeah I just got a new tax listed as Business & Occupation (?) Tax. The Ting rep tried hard to find something about it but ended as confused as I am. And considering I used only wifi that month, so my Ting fee was just a $6 line charge....the tax for this is $1.81 -- more than the rest of the taxes put together!

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  • Since it's the beginning of a new year it's possible your local city or state added new taxes for everyone in your area.

    Looking at my bill the taxes have not changed.

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  • New "business & occupation tax" showed up first on Jan 2017 Ting bill. 

    Ting rep said might be a new Kansas tax & I should check with Kansas Dept. of Revenue.

    When my businesses collected tax from our customers we knew to whom we sent the taxes we collected.

    Why does Ting not know yo whom they send the "tax" money they collect?

    Anyone else have a new "Business & Occupation" tax?

     Are you in Kansas?

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  • Afraid Ting is merely a conduit for taxes James. We don't have any say on the amount or even a modicum of influence. Your best bet for an answer is to contact your state government.

    There's a very small chance that another Ting customer is a taxation expert, but any reply here I would take with an extremely heavy grain of salt.

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  • I didn't make myself clear.
    Who are you sending the money to?
    If it is to Kansas, what is the name on the form or number of/on the form? Thank you.

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  • Taxes are sent through a third party. For more information it would be advised to reach out to your state government as they would have more information and details.

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  • I'm from Kansas and I noticed this sudden jump too with the exact same fee. I am very angry, frustrated and confused as to why I, as a resident, am being charged a freaking business tax.

    I, too contacted Ting, and they too, told me to contact my "local tax authority". They said it was linked to my billing address. I have two other people who live in this same address with completely different phone service providers, one of which also provides an itemized statement for taxes. He doesn't have this tax on his statement, which quite frankly means that Ting's third party contractor is doing something shady.

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  • Is it so hard to ask the 3rd party? Someone should know who the money was sent to, what Kansas form#. Zip 67209

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  • I second what James said. Why can't you ask the third party to double check this?

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  • I called the Kansas state department of revenue, my county office AND my city office and none of them have even heard of this tax. The customer rep keeps telling me to check with my local tax authority and when I asked them to please check with their billing agency because obviously they made a mistake somewhere they said they cannot contact them. WHAT THE HECK? Why in the world can't they contact their own billing agency when there is obviously an issue. Is this billing agency some kind of freaking god?

    This has been my worst experience so far with Ting. I am very disappointed and am considering switching to google instead.

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  • For anyone wanting to know more information about this (if you live in Wichita, KS), the Business and Occupation tax that appears on your bill is actually the Telecommunications Service Occupation Tax levied by the City of Wichita http://wichita-ks.elaws.us/code/coor_apxid34101_title3_ch3.01_sec3.01.020

    According to the City of Wichita, it has been in place for at least 20 years but for some reason Ting only started adding this tax this year (someone must have realized Ting wasn't in compliance or something). As far as I can tell it hasn't been uniformly applied to all customers in Wichita (even though it should be) but it is a legitimate tax (and hopefully the tax is going back to the City).

    As far as I can tell, no other cell phone provider seems to be in compliance with this tax because none of my friends have this tax on their bill.

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