False slogan
Answered

Shameless Ting for using the false slogan about picking up the phone right away. They never pick up the phone right away. They don't call you back after you leave your number.

I will never recommend such liars to anyone.

And the voice quality? Spotty, scratchy

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4 comments
  • Hey Kiran.

    We have been a bit busy today, but looks like if you call us right now you would get through right away.

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  • I used web chat for CS. Got excellent service even if I had to wait a few minutes. Try it :)

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  • Update... happy with Ting again. Changed to GSM (had to buy a new phone, Ting gave some credit, so nice of them). They provided constant support. They mailed me the SIM card promptly. Voice quality is better with GSM at my location, more importantly, now I can use my phone abroad!

    I have yet to find out how this GSM phone will work in Minnesota campgrounds, where my previous CDMA phone rarely got internet connection, while the other campers used to get it.

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  • Hey Kiran,

    Glad to hear that your experience is getting better with us, it can certainly be a put off at first when you try to reach us and we don't make our promise of getting to you right away.

    Thanks for sticking it through and giving us the chance to prove ourselves =)

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