upgrading a phone
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I have an active phone and sim card. If I want to upgrade the phone and keep the number, is it just a matter of putting the sim card in the new phone?

Also, the store page says that the phone comes with a sim card. If I don't need it, is there an option not to include it?

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  • Hey Paolo, 

    Since you're using the GSM SIM, yes you can put the SIM into a new phone, assuming it is an unlocked GSM device that is compatible on Ting. 

    The phone will still ship with the SIM, but if you don't need it, don't use it. Make it a back up SIM just in case. It always good to have a spare! 

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