The Ting user interface auto-corrects the address and displays incorrect information. This makes a mismatch of billing and shipping.
The UI does not allow me to fix it.
As a user with a shipping and billing address which are the same, I would like the UI to provide me with a method to report inaccurate address matching, and for my address to be the same where specified.
In the case that the address comes from a third party, please update the API and to allow correct address information.
Thanks!
Comments
Related issue: https://help.ting.com/hc/en-us/community/posts/203781078-Why-is-it-that-every-time-i-try-to-put-in-my-shipping-address-your-system-auto-corrects-is-to-the-incorrect-address-?input_string=Service%20Address%20is%20incorrect.
Hey Johnathan, sorry to hear about the order issues. We may need to take a closer look to get things working for you. If you get in touch with support we'll try and push the order through on our end.
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