Usage in Japan

Back from vacation in Japan.  Ting worked great! 

I see some comments about international usages advising we should use phone oversea as if you make a call in the US.

But in Japan, situation is vice versa. We must treat the phone as we are making calls from Japan.  Meaning no access code or country code is required when making a call to Japan's phone number.
Calling to US number from Japan is opposite.  We need to dial access code (010) and country code (+1 US).
Access code is depending on what network is used in the country we visit.  In Japan, ting seems to use NTT DoCoMo network, so access code is 010.

Just drop the lines about my experience.

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Comments

12 comments
  • Thank you for this. What about Japanese friends calling you while you were in Japan? Did they still have to dial as if they were making a call to the US, with the country code and all? Any idea if they were charged extra for making/receiving “international” calls to/from you?

    I wouldn’t mind paying extra for using my Ting phone in Japan, but I’d rather not have my friends and family do the same for me. I’m debating if I should rent a SIM next time I visit Japan. The downside is, I wouldn’t know the number until last minute, and my number would change each visit. It would also be a headache to think how to communicate my American side of the family who would go with me.

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  • Hi Akiko,

     When in Japan the person calling your number would have to call it as if you were in the states. Whether they would be charged the international rates I'm not sure because that would depend on their phone plan so it might be something worth asking them.

     If it is the case though and you want to make sure they don't pay extra a local SIM may be the best option. From my experience traveling abroad (haven't been to Japan but 2021 is the goal to go!) I use a local SIM for all my travel needs and then anyone I need to keep in touch with back home I use a Whatsapp or Facetime. Most of my trips are recreational though so I don't have the pressure of being in contact for work which would change the situation. 

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  • Thank you, Bryce.  I totally forgot about FaceTime!  And Skype, WhatsApp, and Line, etc.  And good old email!  I could probably get by without making/receiving many phone calls.  Thanks again.

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  • No problem. You'll have to let us know what your experience is like after your trip as well!

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  • Akiko san

    Yes, your Japanese family and friends are forced to pay extra charges to make a call to you. Not sure how much cost them, since they never tried - I even don't tell them my number.  I have their number since not minding pay extra, but do mind forcing them to do the same.

    What I have tried before is either buy data only SIM or rent WiFi router (switch has to remain on) or use free wifi in the hotel rooms, then calling via Messager or Facetime (LINE may be the great option - although I haven't tried since not opening account).  Relying on wifi totally during your stay in Japan may be a pain sometimes, but does the job at least for someone like me (very light cellphone user).  Hope this helps you!

     

     

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  • Thank you, Noriaki san. I’m not a phone person, either, but if I have to meet a large enough number of people all at once during my short stay in Japan, I could see myself making a couple of phone calls. I’ll save this page for future reference. Domo arigato gozaimashita!!

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  • Sadly wishing don't make it so. We called ting help center before traveling to Japan and looked like we were all set for our phones to work. Data works but no luck with making calls back to the states. We just get three beeps and then line goes dead. Tried both 010 and dialing as if we were stateside.

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  • Hi Jason,

    Thank you for sharing your experience.  Sorry it didn't work for you.  Are you on GSM or CDMA, or would that make a difference?

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  • The network shouldn't make a difference when calling in another country. How you dial is usually the issue when internationally calling. There is a great resource for calling while abroad that I keep handy for my trips here. It looks like while abroad and calling a Japanese number you need to use 0+(the local number) and when calling from Japan to an American number you need to use 010+1+(the American number).

    Since the last time, I was here though there has been another discovery that may help those traveling abroad. One of our team members here took a trip and find a way to use WiFi calling to avoid all international calling surcharges. It's really great and I've been looking into it for my next trip because it can really help save. Check it out here.

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  • Thank you for the links, Bryce. Good to know! 👍

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  • If you use WiFI calling and make a call to the US,  you do not need to use 010.  You should use phone as if you make a call in the US.  010 is required when roaming occurs.  That's what I have experienced in Japan for the last several years. Just wanted to drop the lines.

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  • Thank you for the clarification, Noriaki-san! My head spins, but I should figure this all out when I’m in Japan next time.

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