We have been with Ting for a while now. Both of us currently have Huawei Honor 5x phones (one is running the stock OS, the other has Linage OS on it). We have had no problems for most of the time. But in the last couple months we have repeatedly not received calls on the device. I've done a number of tests, calling from different phone numbers, and it randomly happens no matter which source I use.
We frequently get missed calls while holding the phone, with the phone on. The caller will hear it ring several times, but our phones will not ring. This was not happening until a couple months ago. Nothing has changed in the setup of our phones in the past couple months. Yet this randomly happens.
So, I would like to ask others on the Ting forums if they have had this happen and what the did to fix it? Thank you in advance for your help!