I've moved my wife to a new phone and trying to wipe the old one but her phone number continues to be displayed in the Phone Status screen under the My Phone Number heading. I removed all accounts, then ran a factory reset from the menu screen (tried this twice). When this didn't work I ran an external reset using the fastboot and recovery mode but the phone number still persists.
I don't see any SIM cards in it when I pull off the back cover off. It looks like the SIM slots are blocked. I purchased this phone from Ting a few years ago and made sure to remove it from my account, so not sure what's going on here.
How can I get this # out/off the phone?