I had AT&T for years. Paid off my phone contract 2 years ago. Switched to Consumer Cellular. Needed to unlock my 2 IPhones. 4 days any many hours later, no luck. I was even at an AT&T corporate store for 3 hours with a long time employee. She got nowhere. It's like, you leave us, we screw you. I spent 3 days prior trying to do this. AT&T sent me to the store to "finish" the process. Believe me, they are all mental midgets. I paid over $300 a month for years, and now they won't even release a phone I bought and paid for.
i am suing in Small Claims Court. I will get a judgement. I would never get anything from them ever again.