Add 2-factor authentication for hardware keys like Yubikey

Hi!

Problem: I want to protect my Ting number from being taken over by a Bad Person.  

Solution: Ting offers 2-factor authentication via email or app.  Someone trying to change account details would need access to either my email or my Ting website account.

Problem: Sometimes email or phone isn't available, or the Bad Person may have already gotten into my email.  Other apps like my bank only support 2-factor authentication via text message, so I really, really need my Ting number to be safe and protected.  I need 2-factor authentication that doesn't rely on something that could be compromised, like my email or my Ting website password.

Solution: Ting adds support for the Universal 2-Factor (U2F) standard, as implemented by devices like Yubikey.  This way, I can log on to my Ting account only when I enter my Ting account password and have my hardware-based U2F key in hand.

 

Thank you Ting!

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Comments

5 comments
  • Damon, 

    This is an interesting proposition, and one I can absolutely bring to our Features Request team the next time they meet. If there's enough demand for hardware 2FA implementations, there's a better chance of getting it added. If you know other Ting customers who want a hardware 2FA option, have them comment here in support.

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  • Also would like to see this. Have set up 2-factor with app/Yubikey, But would prefer something U2F standard for more options for a hardware token that doesn't need an app/software.

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  • Oh, hardware 2FA.  I was thinking of software 2FA.  I'd delete my post, but it appears that I can only edit it :)

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  • I strongly second the request for FIDO U2F support.

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  • I would also like to request that Ting impliment FIDO2.

    I feel this is increasingly important since ThreatFabric has documented the Cerberus Banking Trojan targeting Google Authenticator credentials.

    The added security of using a dedicated hardware device would make me feel more comfortable.

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