After switching to Ting, Visual voicemail will not work

So after I switched to Ting from Sprint, visual voicemail stopped working. It will not me to reset it either in call or in Visual Voicemail itself. I'm at a loss on how to get it back.

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  • Hi Chris,

    We do have Visual Voicemail on our GSM network for iPhones and if you need a hand with getting it working our customer advisors would be the best people to give you a hand since they'll be able to access your account to make sure everything is set on our end as well. You can reach them here.

    If the phone is on CDMA though it is device specific as not all the phones will get the visual voicemail. It is a feature that we are working towards getting. I'd still say to reach out to our support if you are CDMA as we can give it a look and see if we can set it up with you. 

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