Upcoming Payment Notifications

I have a bad memory due to an accident. I live off of reminders. I would like to see a "Your bill is almost due" notification at least a few days before it's due.

Last month I got an email at almost midnight saying I had "problem with payment" then the next morning, less than 8 hours later, another email saying my account was flagged for suspension. If I get reminders before my bill is due I never miss a payment.

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  • Hey Steven, thanks for the feature idea. We can understand that some folks might want a heads up on their bill but because Tings billing system is automated postpaid as opposed to prepaid we operate under the assumption we don't need to send additional for a set monthly billing day. In the case of none payment, we do send 3 emails before your services are affected. In which case you can always call us and we'll get things cleared up for you right away. I personally also have trouble remembering certain items I need to follow up on so I usually set a reoccurring reminder on an app like Google Keep to keep things organised. 

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  • Add this to the app!

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  • Hey Adam, 

    Billing happens typically just a few days after your billing date (most within 3 days). So, just know that once your billing month ends, expect payment to be due shortly thereafter!

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