My horror story began last week. My brother bought me a new sim chip mintsim.com offering lower prices $15 a month.
So I decided to Cancel my Ting service which was easy by porting out the number.
Now here this is the nightmare began. Stupid mintsim.com for some reason screwed up by putting in the wrong port number (Found this out from Ting Rep April C See request 2650815
. So I couldn't activate there sim card. So I said screw it I went back to Ting. The Ting Service rep April C was very helpful she noticed the screw up. Since mintsim.com couldn't activate my port request it was stuck in limbo Both the port number and account number request that Mintsim.com was asking was totally different than the one Ting has for me. Because of that i'm stuck in limbo.
Since Ting can't do anything until mintsim.com release the port request I can't use my cellphone. I called mintsim.com already and they did mentioned they cancelled the port request. But than another Ting rep just checked with T-mobile (See request - 2651604) and mentioned according they still haven't received the cancelled request. I just know what do? I wish there was a way that Ting could contact and explain to those idiots at mintsim.com It's very frustrating I can only use wifi for my cellphone. Sorry about this I had to vent out my frustation and decided to do this in a forum. I'm hoping to get this resolved this weekend. If it does will update this forum. Right now calling mintsim.com again they have a real long waiting time so I have time to vent in this forum.