New to Ting but I'm having trouble.

I just started using my new phone with Ting yesterday. I love the idea of you guys but having it is a different story atm.

I dont get texts unless I restart my phone. Thats a problem because I have to contact a number of people everyday via text. 

Is there any way to fix this?

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  • Hey Taylor, that is definitely strange. We'll likely need to take a closer look at your account and do some troubleshooting to figure out what's going wrong. If you reach out to Ting support we'll help get things working for you.  

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