Pixel 3 problem

Xfinity is down for me so trying to use Pixel for internet. I can not use anything that uses the internet. Works fine when using my internet connection when it is up. I get a message that I need a new SIM card with no explaination. At present I am on Xfinity Wireless so email is up.

Thanks

 

Ken

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Comments

2 comments
  • Hey Ken, 

    Thanks for reaching out. If you're still experiencing an issue with your data connection on your Pixel, I'd recommend reaching out to our customer support. You can call them at 855-846-4389, or go to ting.com and start a live chat! They'll be able to help resolve this issue right away for you! 

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  • I remembered that I have a firewall installed NetGuard to block data over cell. Guess it really works !!  It allows or blocks each app

    installed. As I am homebound, I don't need the net on the cell because of cost.

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