Is Ting still in business?

George C Swall

Newly installed phone will not make calls and gives various error messages.  Cannot contanct Ting by phone.  Email gets computer generated we will get back to you. 

Comments

2 comments

  • Comment author
    Kim D

    Hi George, 

    Thanks for reaching out and I'm sorry to hear that you are having issues making calls on your phone. We have a troubleshooting guide that I can send you that has some steps in it that usually clears up most issues. I will link you to it here. 

    If you are still having issues after running through these steps let me know I'd also like to let you know that we are still in business. There were some internal systems issues that we had to deal with recently that had made it difficult to get a hold of our support but our team continues to work to restore everything back to normal.

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  • Comment author
    Mike Wills

    So your best advice is to offer online help? more searching? I'm firing the whole company as of today

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