Need help logging into account

Timothy higgins
Since the app got fazed out I can't log in to my ting account. My wife has just purchased a new phone and n order to get her phone number I need my account number but whenever I try and login I get sent to the help number which has been down for weeks I had to make this account just to be able to post on the forum. I have emailed customer service and so car no reply


1 comment

  • Comment author
    Bahareh Rahimi

    Hi Timothy!

    Thanks for reaching out. Our customer support team is facing technical issues right now but our live chat support is back online. We tried looking for emails from the account you created but were not able to find any. Feel free to send us an email linked to the account you created or reach out through Facebook, Twitter or Instagram and we'll follow up.


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