I am not sure how to cancel an account. I can not even log into the account to cancel it. Of course telephone service is down and cannot chat with anyone so how do I cancel this account. Husband can not longer use the phone due to dementia. Have tried several times and I have put in a request for service by email but not response. Help me please.
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Hi there,
I do apologize for the delay in response. I see your help request email here and will be able to assist. I'll follow up via email. Talk soon!
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