Dropped calls ALL THE TIME!!!

Donnie Hebert
Ting, you are the worst! I tried calling two people this evening and calls were dropped repeatedly, like 5 times in a row after 8 or 9 seconds, with two different people! I'm on wifi and have a cell tower ACROSS THE STREET! WHAT GIVES?!?


1 comment

  • Comment author
    Brett Wallace

    Hey Donnie! Sorry to hear you're having issues with dropped calls on your device. It sounds like there might be a provisioning hiccup with your device. If you haven't, try powering your phone off, removing the SIM card for 30 seconds, placing the SIM back in, and powering back up. This should reestablish your connection and force your device to download any missing provisioning updates that may be causing the issue. If problems persist, please contact our support team at 1-855-846-4389.


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